I want to thank Lee for helping me navigate all the appliances I needed in your store. There was such a good selection I would not have been able to identify them all without her help She was endless... See more
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Good confirmation of replacement model Delivery next day on time Friendly, coutious and helpful. Quick delivery on site and simple removal of old machine. Great no hidden extras price. Great ex... See more
Highly recommended. Excellent range of products to suit all price ranges and requirements. Highly knowledgable, professional and friendly staff. Take the time to establish your needs and budget and s... See more
I found this company very organised and there was no surprises, the staff were very helpful. The one thing that was disappointing was they do not deliver out side their area, which they clearly state,... See more
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Company details
Written by the company
"Built In Kitchen Appliances" is a well-established company with a rich history spanning over 25 years, making it one of the United Kingdom's foremost destinations for kitchen appliances. Nestled in the vibrant city of Liverpool, their expansive showroom offers a delightful culinary haven for homeowners and professional chefs alike. The company's impressive inventory showcases a wide range of kitchen appliances, proudly boasting a vast selection of hundreds of products. Visiting their showroom is akin to entering a culinary wonderland, as you'll find all the major brands of kitchen appliances proudly displayed under one roof. They offer dedicated areas for renowned brands in categories such as sinks, taps, ovens, hobs, fridges, freezers, hoods, washers, and dryers. This comprehensive selection ensures that customers can find the perfect fit for their kitchen, be it sleek, modern, or traditional in design. Beyond the remarkable assortment, Built In Kitchen Appliances prioritizes convenience with their flexible services. Deliveries are available from Monday to Saturday, making it convenient for customers to receive their purchases promptly. Additionally, the company offers a collection service, ensuring that their commitment to customer satisfaction extends seven days a week. For those seeking premium kitchen appliances and expert guidance, Built In Kitchen Appliances stands as a testament to excellence and quality, making kitchen dreams a reality for homeowners across the UK.
Contact info
33 - 35 Belmont Road, L6 5BG, Liverpool, United Kingdom
- 0151 263 8966
- sales@domestic-appliance.com
- domestic-appliance.com
4.8
Excellent
277 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Fantastic communication and quick delivery!
Made an enquiry regarding a fridge, they no longer supplied a direct replacement however recommended a different type that would be suitable, they had great communication and were extremely helpful! Ordered the Friday and it was delivered the Monday, fantastic service!
Thank you :)
March 8, 2024
Reply from Built In Kitchen Appliances Ltd
Thank you for your glowing review! We're thrilled to hear that our team's communication and assistance met your expectations. Providing suitable alternatives and ensuring a smooth ordering process are top priorities for us, so it's wonderful to know that you were pleased with the outcome. We're glad we could deliver your fridge promptly and provide you with fantastic service. If you ever need anything else or have further inquiries, don't hesitate to reach out. Thank you for choosing us!
Excellent value and brilliant service
Staff were very friendly and helpful. Helped us navigate our way through choosing products whilst keeping within budget. Didn’t compromise on quality as store had great deals on.
Excellent service
March 5, 2024
Reply from Built In Kitchen Appliances Ltd
We're thrilled to hear that you had such a positive experience with us! Our team takes great pride in offering friendly and helpful service to assist customers in finding the perfect products within their budget. It's wonderful to know that you found our deals on quality items to be beneficial. Thank you for choosing us, and we look forward to serving you again in the future.
Good product and service
Washing machine I ordered was a very good price, delivered very quickly and took away my old machine for free
February 28, 2024
Reply from Built In Kitchen Appliances Ltd
Thank you for your kind words! We're delighted to hear that you found our product and service satisfactory. Providing excellent value, swift delivery, and complimentary removal of your old machine are all integral parts of our commitment to customer satisfaction. We appreciate your support and hope to serve you again in the future. If you have any further feedback or queries, please don't hesitate to reach out.
Efficient
Efficient, timely and well priced service including delivery and removal of my old washing machine. The shop was recommended to us by our usual technician whose fixed the previous machine. They didn't install but the machine came sun full instructions and it's working a treat!
February 15, 2024
Reply from Built In Kitchen Appliances Ltd
We're delighted to hear about your positive experience with our service! It's wonderful that you found our service efficient, timely, and well-priced, including the added convenience of delivery and removal of your old washing machine. We're also pleased to hear that our shop came recommended by your usual technician, and we're grateful for the trust you and your technician have placed in us. While we don't provide installation services, we're glad the machine came with full instructions and is now working well for you. If you ever need further assistance or have any questions, please don't hesitate to reach out.
Reply from Built In Kitchen Appliances Ltd
Thank you so much for your positive feedback! We're thrilled to hear that you found our ordering process easy and that our delivery was speedy. Customer satisfaction is our top priority, and it's always great to know when we've met your expectations. If you have any further comments or suggestions, feel free to share them with us.
Really good and fast service
Really good and fast service, easy to order and delivered with excellent communication. Lads who delivered to my house were so helpful. Will definitely recommend!
February 4, 2024
Reply from Built In Kitchen Appliances Ltd
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our service. It's great to know that the ordering process was easy, and you received your delivery with excellent communication. We truly appreciate your recommendation, and we're glad the delivery team was helpful.
Delighted
Ordered it on Sunday, arrived on Monday morning. Even got a 30 minute warning so I was looking out for the courier and best priced too. Can't ask for more than that. 5/5
January 27, 2024
Reply from Built In Kitchen Appliances Ltd
We're thrilled to hear about your fantastic experience! It's wonderful to know that your order arrived promptly and that you appreciated the 30-minute warning for the delivery. We strive to provide the best service at the best prices, and we're delighted that we could meet your expectations. Thank you for taking the time to share your positive feedback and for giving us a 5/5 rating.
Fast efficient service
January 31, 2024
Reply from Built In Kitchen Appliances Ltd
Thank you for your positive feedback! We're delighted to hear that you found our service fast and efficient. Providing excellent service is our priority, and we appreciate your acknowledgment. If you have any further comments or suggestions, feel free to share.
Fast and efficient
January 30, 2024
Reply from Built In Kitchen Appliances Ltd
We appreciate your feedback! Thank you for taking the time to share your experience with us. We're thrilled to hear that our service was fast and efficient for you. Our team is committed to delivering quick and effective solutions. If there's anything else you need assistance with or if you have further feedback, please don't hesitate to let us know.
Very helpful and prompt service
January 22, 2024
Reply from Built In Kitchen Appliances Ltd
Thank you so much for your positive feedback! We're delighted to hear that you found our service helpful and prompt. Our team is dedicated to providing excellent assistance, and your satisfaction is our top priority. If you ever have any more questions or need assistance in the future, feel free to reach out.
Would recommend using this company
Would recommend using this company, Ross who I spoke to was incredibly helpful, his knowledge on washer dryers was very useful in helping me make the right choice. Would definitely recommend them if you want helpful and friendly service without the pushy sales tactics some other use!
January 6, 2024
Unprompted review
Reply from Built In Kitchen Appliances Ltd
Thank you so much for your kind words! We're thrilled to hear about your positive experience with Ross and our team. We strive to provide helpful and knowledgeable service without any pressure. If you ever need assistance again or have any questions, feel free to reach out. We appreciate your recommendation!
Reply from Built In Kitchen Appliances Ltd
Thank you for choosing us! We're delighted that you had a great delivery experience with us. Should you need any further assistance or have more items on your list, don't hesitate to get in touch.
Easy to order on-line and collect in…
Easy to order on-line and collect in person. Excellent price, 21% cheaper than Curries or John Lewis.
December 14, 2023
Reply from Built In Kitchen Appliances Ltd
That's fantastic to hear! We're thrilled that you found our online ordering and in-person collection process convenient. Offering competitive prices is important to us, and we're glad we could provide excellent value. Should you need anything else in the future, feel free to reach out. Thank you for choosing us!
A happy customer.
Delivery was quick, and the old machine was removed. The two men were very polite and efficient.
December 3, 2023
Reply from Built In Kitchen Appliances Ltd
It's wonderful to hear about your positive delivery experience! We're glad our team provided swift and courteous service while ensuring a smooth removal of your old machine. If there's anything more we can assist you with in the future, please don't hesitate to reach out. Thank you for your feedback!
Quick delivery after purchase.
December 11, 2023
Reply from Built In Kitchen Appliances Ltd
Thank you for sharing your experience! We're glad to hear that our quick delivery met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to let us know.
Excellent service
Excellent service. Delivery was prompt and communication clear and accurate.
Product arrived in perfect condition, would be happy to use again.
November 29, 2023
Reply from Built In Kitchen Appliances Ltd
We're thrilled to hear about your positive experience with us! Thank you for highlighting our prompt delivery, clear communication, and the great condition of your product upon arrival. We look forward to serving you again in the future. If there's anything else you need, feel free to reach out.
Excellent service !
Excellent service !
I bought a selection of kitchen appliances from these people the service was excellent and they have exceeded my expectations. Thanks to Carol in the office.
November 30, 2023
Unprompted review
Reply from Built In Kitchen Appliances Ltd
Wow! We're delighted to hear that your experience with our kitchen appliances exceeded your expectations. Carol will be thrilled to know her assistance made a difference. Thank you for choosing us! If you need anything else or have further questions, we're here to help.
Fast delivery and excellent customer…
Fast delivery and excellent customer service when I needed to amend my order
November 26, 2023
Reply from Built In Kitchen Appliances Ltd
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our fast delivery and customer service. If you need any further assistance or have any more requests, feel free to reach out.
Ordered a fridge freezer
Ordered a fridge freezer and it was delivered the next day. Received notification of delivery time. Would recommend this company.
November 17, 2023
Reply from Built In Kitchen Appliances Ltd
That's fantastic to hear! We're thrilled that your fridge freezer arrived promptly and that you were kept informed about the delivery time. Thank you for recommending our company! We aim to provide efficient service and it's great to know that we met your expectations. If you need anything else in the future, we're here to help!
Good experience of order & delivery
Good experience of order & delivery. Suggest provide hard copy invoice with elivery.
November 14, 2023
Reply from Built In Kitchen Appliances Ltd
Thank you for sharing your experience! We're delighted that you had a smooth ordering and delivery process. Your suggestion regarding providing a hard copy invoice with the delivery is duly noted. We're always looking for ways to enhance our services, and your feedback helps us improve. Thanks
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