I want to thank Lee for helping me navigate all the appliances I needed in your store. There was such a good selection I would not have been able to identify them all without her help She was endless... See more
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Good confirmation of replacement model Delivery next day on time Friendly, coutious and helpful. Quick delivery on site and simple removal of old machine. Great no hidden extras price. Great ex... See more
Highly recommended. Excellent range of products to suit all price ranges and requirements. Highly knowledgable, professional and friendly staff. Take the time to establish your needs and budget and s... See more
I found this company very organised and there was no surprises, the staff were very helpful. The one thing that was disappointing was they do not deliver out side their area, which they clearly state,... See more
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Company details
Written by the company
"Built In Kitchen Appliances" is a well-established company with a rich history spanning over 25 years, making it one of the United Kingdom's foremost destinations for kitchen appliances. Nestled in the vibrant city of Liverpool, their expansive showroom offers a delightful culinary haven for homeowners and professional chefs alike. The company's impressive inventory showcases a wide range of kitchen appliances, proudly boasting a vast selection of hundreds of products. Visiting their showroom is akin to entering a culinary wonderland, as you'll find all the major brands of kitchen appliances proudly displayed under one roof. They offer dedicated areas for renowned brands in categories such as sinks, taps, ovens, hobs, fridges, freezers, hoods, washers, and dryers. This comprehensive selection ensures that customers can find the perfect fit for their kitchen, be it sleek, modern, or traditional in design. Beyond the remarkable assortment, Built In Kitchen Appliances prioritizes convenience with their flexible services. Deliveries are available from Monday to Saturday, making it convenient for customers to receive their purchases promptly. Additionally, the company offers a collection service, ensuring that their commitment to customer satisfaction extends seven days a week. For those seeking premium kitchen appliances and expert guidance, Built In Kitchen Appliances stands as a testament to excellence and quality, making kitchen dreams a reality for homeowners across the UK.
Contact info
33 - 35 Belmont Road, L6 5BG, Liverpool, United Kingdom
- 0151 263 8966
- sales@domestic-appliance.com
- domestic-appliance.com
4.8
Excellent
277 reviews
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Hasn’t replied to negative reviews
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After purchasing the built in oven I…
After purchasing the built in oven I found the exact same oven for nearly £100 cheaper - so shop around - I normally do so I don’t no how I missed that one 🙄 I must say though the staff and customer service were excellent 👍
November 14, 2023
Reply from Built In Kitchen Appliances Ltd
Thank you for taking the time to share your feedback with us. We're glad to hear that you found our staff and customer service to be excellent during your experience with us.
We understand the importance of finding the best value for your purchase, and we're sorry to hear that you found the same oven at a lower price elsewhere after your purchase. We strive to offer competitive pricing and quality service to all our customers.
Shopping around for the best deal is always a great practice, and we appreciate your reminder to fellow shoppers to explore different options before making a purchase. If there's anything else we can assist you with or if you have any further feedback for us, please feel free to reach out.
Highly recommended, excellent service.
We visited the showroom in Belmont Road, Liverpool. Met the sales person Lee who is very helpful and informative, we chose our new products a hob and an integral oven/grill .
They offer excellent quality kitchen wear in a wide choice of makes.
The company delivered the good the next day and they were fitted by Ian.
Ian's work was excellent, efficient and clean. He went above and beyond in making our property safe after he discovered a previous fault.
I would highly recommend Built in Kitchens and both Lee and Ian.
November 24, 2023
Unprompted review
Reply from Built In Kitchen Appliances Ltd
Thank you ever so much for your kind words and for choosing Built in Kitchens for your recent purchase. It's fantastic to hear that Lee and Ian provided such exemplary service during your visit to our showroom and the installation process.
We take immense pride in offering top-notch products and ensuring our customers receive not just quality items but also exceptional service. Lee and Ian are indeed invaluable members of our team, and I'll make sure to pass on your commendations to them.
We genuinely appreciate your recommendation and your trust in Built in Kitchens. Should you need any further assistance or have any queries in the future, please don't hesitate to reach out.
Great choice
Great choice, efficient ordering process delivered when they said it would be and delivery persons very helpful and friendly.
November 15, 2023
Reply from Built In Kitchen Appliances Ltd
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Our team works hard to ensure a smooth ordering process and timely deliveries, and it's fantastic to know that it paid off for you.
I placed my order on line having spoken…
I placed my order on line having spoken to astaff member called Lee, he was extremely helpful and polite. We will be collecting our oder next week. 10 out 10 for sevce thank you.
October 30, 2023
Reply from Built In Kitchen Appliances Ltd
We're delighted to hear about your positive experience with Lee, our staff member. We're glad he was extremely helpful and polite in assisting you with your order. Thank you for taking the time to share your feedback, and we're happy to know you had a great experience. We strive for excellent service, and it's rewarding to receive your kind words. We look forward to serving you when you come to collect your order next week, and we're here to assist with anything you may need
Quick and easy.
October 11, 2023
Reply from Built In Kitchen Appliances Ltd
Thank you for your concise and positive feedback! We're glad to hear that your experience with us was quick and easy. We aim to make your interactions with us as efficient and straightforward as possible. If you have any further feedback or if there's anything else we can do for you, please don't hesitate to let us know. We appreciate your business and look forward to serving you again in the future!
Quick easy and helpful
Quick easy and helpful, messaged for delivery time. Spot on, If I or anybody I know needs anything kitchen related I wouldn’t hesitate to recommend you. Thank you. Pat.
October 10, 2023
Reply from Built In Kitchen Appliances Ltd
Thank you, Pat, for your kind words and positive feedback! We're pleased to hear that your experience with us was quick, easy, and that our team was helpful. We take pride in providing excellent service and making the process as convenient as possible for our customers. If you ever need anything kitchen-related in the future, or if you know someone who does, please don't hesitate to recommend us. We're here to assist, and we greatly appreciate your support. Thank you!
Great staff with a dash of wit
Great staff with a dash of wit. Brilliant products within my price bracket.
October 10, 2023
Reply from Built In Kitchen Appliances Ltd
We're delighted to hear that you had a positive experience with our staff and that you found our products to be within your price range. A dash of wit always adds a special touch to the shopping experience! If you have any more feedback or need further assistance, please feel free to reach out. We're here to help and look forward to serving you again in the future. Thank you for your kind words!
Easy to order and at a good price.
Easy to order and at a good price.
Delivery came very quickly and the delivery guy was very polite and friendly. Would definitely use again.
October 11, 2023
Reply from Built In Kitchen Appliances Ltd
Thank you for taking the time to share your experience with us! We're thrilled to hear that you found our ordering process easy and that you received your delivery quickly. We also appreciate your kind words about our polite and friendly delivery personnel. Your satisfaction is important to us, and we're delighted to know that you had a positive experience with our service. We look forward to serving you again in the future, and we're here to assist you whenever you need us. Thank you for choosing us!
I anxiously went to pick appliances…
I anxiously went to pick appliances without a clue, what to get. I was helped by 2 gentleman, one was called Andy. They were so helpful and made me feel at ease, i couldn’t thank Andy for all his help, he was fantastic
October 6, 2023
Reply from Built In Kitchen Appliances Ltd
I anxiously went to pick appliances without a clue, what to get. I was helped by 2 gentleman, one was called Andy. They were so helpful and made me feel at ease, i couldn’t thank Andy for all his help, he was fantastic
Arrived at agreed time friendly helpful…
Arrived at agreed time friendly helpful staff
September 25, 2023
Reply from Built In Kitchen Appliances Ltd
We're thrilled to hear that you had a positive experience with our team and that they arrived on time and were friendly and helpful. Our staff takes great pride in providing excellent service, and your feedback is greatly appreciated. If you ever have any suggestions or further comments, please feel free to share them with us. Thank you for choosing us.
Excellent selection of everything for…
Excellent selection of everything for your kitchen. Bought a sink which was around the £600 mark everywhere else and got it here for a lot less.
Staff was lovely, knowledgeable and very helpful. Would highly recommend and I won’t go anywhere else ever again.
September 27, 2023
Reply from Built In Kitchen Appliances Ltd
We truly appreciate your fantastic review! It's wonderful to hear that you had such a positive experience shopping with us for your kitchen needs. Saving money on a high-quality sink is always a win, and we're thrilled we could offer you such a great deal. Our dedicated staff takes pride in being knowledgeable and helpful, and your kind words are a testament to their commitment to excellent customer service.
Thank you for your high recommendation! We're honored to have earned your trust, and we look forward to being your go-to destination for all your kitchen needs in the future.
Delivery on time deliverers very…
Delivery on time deliverers very pleasant
And efficient . Not used the machine yet cannot give an opinion E Cain
September 19, 2023
Reply from Built In Kitchen Appliances Ltd
Thank you for taking the time to share your feedback about our delivery service. We're pleased to hear that your delivery was on time and that the delivery team was pleasant and efficient. We strive to provide a seamless and enjoyable shopping experience, and it sounds like we met your expectations in this regard.
We understand that you haven't had the chance to use the machine yet, and we appreciate your honesty. If you ever have any questions or need assistance with your new machine in the future, please don't hesitate to contact our customer support team.
best prices friendly staff always…
best prices friendly staff always efficient
great range (in stock)
my first choice shop
September 14, 2023
Reply from Built In Kitchen Appliances Ltd
Thank you so much for your kind words and continued support! We're thrilled to be your first choice shop for your appliance needs.
It's fantastic to hear that you find our prices competitive, our staff friendly, and our service efficient. We always strive to provide our customers with the best possible shopping experience, and your feedback reassures us that we're on the right track.
Having a great range of products in stock is essential to meet our customers' needs promptly, and we're pleased that you've found our inventory to be extensive.
Your loyalty means the world to us, and we look forward to serving you as your go-to shop for many more years to come
Excellent service
Excellent service, ordered integrated washing machine online on Sunday evening it was delivered on Tuesday morning. Driver rang 30 minutes before its arrival.
September 9, 2023
Reply from Built In Kitchen Appliances Ltd
hank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had an excellent experience with our service. Delivering your integrated washing machine within such a short timeframe, from Sunday evening to Tuesday morning, is something we take pride in.
We understand that punctuality and clear communication are essential when it comes to deliveries, and we're delighted that the driver gave you a heads-up 30 minutes before arriving. Customer satisfaction is our top priority, and your feedback reassures us that we're on the right track.
If you ever need any assistance or have more appliances to order in the future, please don't hesitate to reach out to us. We appreciate your business and look forward to serving you again. Enjoy your new washing machine!
Great local business
Great local business, ordered on a Wednesday and delivered by the Saturday. Lovely delivery men who were working on a really hot day delivering Heavy goods and still had a smile on their faces. The delivery charge was £10 and they even took our old appliance away . 5 * company 5* delivery men . I will always use them .
September 5, 2023
Reply from Built In Kitchen Appliances Ltd
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear about your great experience with our local business. Our team works hard to provide excellent service, and it's wonderful to know that you had a smooth and pleasant delivery.
We truly appreciate your kind words about our delivery men, who go above and beyond to ensure customer satisfaction, even on hot days. Your recognition of their efforts means a lot to us.
We're also pleased to know that you found our delivery charge reasonable and that we could assist you by taking away your old appliance. Customer convenience is a top priority for us.
If you ever need anything else, please don't hesitate to reach out.
Excellent customer service and quality…
Excellent customer service and quality products at at cheap prices. Ross is an excellent salesman with great customer care. From the choosing of the appliances to the delivery and fitting he checked that everything was to our satisfaction. After using these appliances and we bought everything for our new kitchen I can honestly say they were top quality. Thank you Ross.
June 8, 2023
Unprompted review
Reply from Built In Kitchen Appliances Ltd
Thank you so much for taking the time to leave such a wonderful review! We're delighted to hear about your positive experience with our customer service and products, and we're especially grateful for your kind words about Ross.
We take pride in offering quality products at affordable prices and providing excellent customer service, so it's fantastic to know that you found our offerings to be top-notch. Ross is indeed a valuable member of our team, and we'll make sure to pass on your compliments to him.
We're thrilled that you're satisfied with the appliances you purchased for your new kitchen. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out.
Great knowledge and advice in-store.
Great knowledge and advice in-store.
Friendly delivery service.
Highly recommend.
August 24, 2023
Reply from Built In Kitchen Appliances Ltd
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience in-store and that you're satisfied with our knowledge and advice. We take pride in providing top-notch customer service and ensuring a friendly delivery process. Your recommendation means a lot to us.
10/10 Really great service.
August 8, 2023
Reply from Built In Kitchen Appliances Ltd
Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with our service. We look forward to serving you again in the future! 😊
Order not received
I ordered on the 3/8/23 and paid for my item to be delivered on the 7/8/23 and I've still not received my order.
August 6, 2023
Reply from Built In Kitchen Appliances Ltd
Thank you for bringing this to our attention. We sincerely apologise for any inconvenience you've experienced with your recent order.
I've checked our delivery records, and it appears that Royal Mail attempted to deliver your package on both the 4th and 5th of August, unfortunately without success. We will try to find out more information and contact you.
Efficient
Delivery arrangements spot on. Phoned ahead as l was not living at the delivery address. Did not have to wait in
July 29, 2023
Reply from Built In Kitchen Appliances Ltd
Thanks for your feedback! We're pleased to hear that our delivery service met your expectations.
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