Got our school shoes here the week before going back to school. The shop was packed but they had an army of knowledgable staff, a ticket and queueing system in place and had the seating areas cleared... See more
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Review summary
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I visited Donaghys twice on the same day, easier to divide and conquer with 2 children needing school shoes. Staff on both occasions were excellent and couldn’t be more helpful. Good range of shoe... See more
My wife and I brought our 8 year old son to the shop a few Saturdays ago. As an independent store this shop has service nailed. Forget the big stores, and come here for proper organised service and ad... See more
First visit to the store with our Granddaughter to get her first pair of school shoes. It was extremely busy but we were seen very quickly. The system you have in place is exceptional and very profe... See more
Company details
Written by the company
Founded in 1960 Donaghys Shoes has become one of the largest independent shoe stores in the UK and Ireland. Boasting over 150 different brands. We have one of the largest dedicated Kids shoe departments and an Adults shoe department with footwear brands from all over the world. This is complimented by womens and mens clothing. We also have a large sports department selling sports clothing, footwear and accessories.
donaghys.co.uk
Written by the company
- We're comitted to our customers
- As a family owned business trading for 60 years, customer service is at the heart of our business. We want to ensure every experience you have with us is excellent.
Contact info
25-31 Newry Street, BT32 3EA, Banbridge, United Kingdom
- (+44)28 40 662750
- info@donaghys.co.uk
- donaghys.co.uk
4.9
Excellent
5K reviews
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Replied to 91% of negative reviews
Typically replies within 24 hours
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Very easy to order
Very easy to order, good selection of clothes and very quick turnaround well pleased.
August 17, 2026
Excellent service from start to finish
Excellent service from start to finish. Knowledgeable and friendly staff.
August 20, 2026
Excellent service!
August 20, 2026
First time ordering brilliant service…
First time ordering brilliant service received shoes in 3 days to wales. Will definitely be ordering again
August 20, 2026
Excellent product & Fast delivery
Excellent product & Fast delivery. My son loves his new shoes!
August 13, 2026
Thank you for spending the time with my…
Thank you for spending the time with my two teenage children to make sure they had the right fit of shoes.
August 18, 2026
The young lady that served us was…
The young lady that served us was lovely polite chatty and very very helpful and talked away to my granddaughter she was a natural and a great addition to your team
August 18, 2026
One shoe has been worn
One shoe has been worn. I brought them on sale but wasn’t told that they were on sale because they had been worn! Disappointed as these are my daughters first pair of school shoes.
August 18, 2026
Reply from donaghys.co.uk
Thank you for your review. We’re sorry to hear of your disappointment, particularly as these were your daughter’s first pair of school shoes.
We would like to reassure you that the shoes were not reduced because they had been worn, they were reduced as they are now a discontinued style.
As we are a bricks-and-mortar retailer as well as an online store, customers are able to try footwear on in our store before purchasing. Occasionally, this may result in very minor signs of having been tried on. Please feel free to reach out to our customer service team at info@donaghys.co.uk
Always a great service from Donaghys…
Always a great service from Donaghys with well trained helpful staff. The only place I go for fitting children’s shoes!
August 17, 2026
Took plenty of time
Took plenty of time to make sure fitting of child's shoes were correct
August 17, 2026
Back to school
During my visit I was getting 3 kids (14, 6 &4) school shoes and trainers for school. Staff were friendly and listened to what I was looking for, and what my budget was. There was a great selection for each child to choose from, with good expert advice about sizing and different brand shoes. I will be back again.
August 15, 2026
Great service and selection very good
August 14, 2026
Great service from Donaghys
Great service from Donaghys. From order to delivery only took 3 days. The price of the shoes I bought was fantastic, almost £90 less than the manufacturer. What's not to like!
August 14, 2026
Shoes arrived super fast and were…
Shoes arrived super fast and were brilliant quality!
August 14, 2026
Hoka Bondi 9 shoes
I bought these Hoka Bondi 9 shoes for my wife. She previously had the Bondi 8, which she wore until they were completely worn out, so I ordered the same size without trying them on first.
We were specifically looking for the white and black colour, and Donaghys was one of the only places where I could find them available online. The size was perfect, and my wife says the Bondi 9 feels even better and more comfortable than her previous pair.
The whole ordering process on the website was very easy and the delivery was quick. My wife is very happy with the shoes, and I’m very happy with the service. Great shop and I would definitely recommend Donaghys!
August 12, 2026
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