Got our school shoes here the week before going back to school. The shop was packed but they had an army of knowledgable staff, a ticket and queueing system in place and had the seating areas cleared... See more
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Review summary
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Reviews shaping this summary
I visited Donaghys twice on the same day, easier to divide and conquer with 2 children needing school shoes. Staff on both occasions were excellent and couldn’t be more helpful. Good range of shoe... See more
My wife and I brought our 8 year old son to the shop a few Saturdays ago. As an independent store this shop has service nailed. Forget the big stores, and come here for proper organised service and ad... See more
First visit to the store with our Granddaughter to get her first pair of school shoes. It was extremely busy but we were seen very quickly. The system you have in place is exceptional and very profe... See more
Company details
Written by the company
Founded in 1960 Donaghys Shoes has become one of the largest independent shoe stores in the UK and Ireland. Boasting over 150 different brands. We have one of the largest dedicated Kids shoe departments and an Adults shoe department with footwear brands from all over the world. This is complimented by womens and mens clothing. We also have a large sports department selling sports clothing, footwear and accessories.
donaghys.co.uk
Written by the company
- We're comitted to our customers
- As a family owned business trading for 60 years, customer service is at the heart of our business. We want to ensure every experience you have with us is excellent.
Contact info
25-31 Newry Street, BT32 3EA, Banbridge, United Kingdom
- (+44)28 40 662750
- info@donaghys.co.uk
- donaghys.co.uk
4.9
Excellent
5K reviews
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This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 24 hours
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First class experience shopping with…
First class experience shopping with Donaghys on line ,,easy to select items and great fast delivery. Thank you
August 6, 2026
Quick delivery excellent quality great…
Quick delivery excellent quality great bargain :)
August 5, 2026
cost of delivery for sending item 20…
cost of delivery for sending item 20 mins away and number of days it took from purchase to receive item !
August 5, 2026
Reply from donaghys.co.uk
Thank you for your review and for shopping with us.
Our delivery charges are based on the service provided by the courier rather than the distance the parcel travels. We do offer a few different delivery options at varying prices, as well as free Click & Collect for customers who are local to us.
We do try to give customers a choice, with several delivery options available at different prices, and we also offer free Click & Collect which can be a handy option for those who live nearby.
In terms of the delivery time, our standard service is 2–3 working days and your order was delivered within this timeframe.
We hope you’re happy with your purchase and appreciate you taking the time to share your feedback with us.
Easy to order online with fast…
Easy to order online with fast despatch. Item as described
August 4, 2026
Exceptional service.
August 3, 2026
Exactly what I wanted at the best price…
Exactly what I wanted at the best price on the market, and very quick delivery!
August 3, 2026
The quality of the stock is first class…
The quality of the stock is first class as is the staff. And the shop itself is bright and uncluttered. I love to shop there!
August 1, 2026
Great service
Great service
Great price and delivered on time with Royal Mail unlike the Evri delivery that’s just a pure gamble
Thank you
July 29, 2026
Always the staff
Always the staff! Fab range of products, beautiful store and staff that make you welcome and are patient.
July 28, 2026
Great service and price
Great service and price, items beautifully packaged and arrived as per expected delivery times
July 29, 2026
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