Dooleys Furniture Ltd Reviews 

344
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Ordered a copper table lamp to match 2 others (floor and table) that we had previously bought elsewhere. The lamp was absolutely fine but, unfortunately the colour of the shade (and therefore the lig... See more

Rated 3 out of 5 stars

Saw this on a friends face book page and she told me about your company ...compared your products with Wayfair and preferred the finish on your lamp and the price was better. Lamp arrived within speci... See more

Rated 5 out of 5 stars

Excellent service. We were offered free next day delivery, living in West Wales this is not commonplace especially with large heavy items. The price was considerably cheaper than other websites but... See more

Rated 5 out of 5 stars

We recently purchase a mirrored chest of draws from Dooleys furniture of which we are so pleased with. The quality is excellent, we were kept updated with delivery & they were delivered on time by a v... See more

Company details

  1. Furniture Store

Information provided by various external sources

White Furniture, Shabby Chic Furniture and Mirrored Furniture retailers. www.dooleysfurniture.com ----------------------------------------------------


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

344 reviews

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4.6

All reviews

(344)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Very comfortable and good looking stools

We are very pleased with the stools we purchased. They look very attractive in the kitchen and we have lots of comments. As we have an oak floor the stools in time may scratch the floor so I put some felt on the bottom of the legs to prevent this.

November 13, 2015
Unprompted review
Rated 5 out of 5 stars

Brilliant!

Lovely lamp, £60 cheaper than seen elsewhere, good communication with regards to delivery, came when it should, beautiful lamp very pleased.

November 13, 2015
Unprompted review
Rated 3 out of 5 stars

Great shop, awful courier

Item dispatched from shop quickly but not received so quickly owing to ridiculously disorganised and unhelpful courier. Eventually found a date they would deliver when I could be home and they only sent one person to deliver a massive solid wood desk on a sack trolley! Lucky it was well packaged or it would have been destroyed by the poor broke trying to get it over my doorstep singlehandedly.

November 11, 2015
Unprompted review
Rated 5 out of 5 stars

Fantastic product at fantastic price.

I bought some items from the mirrored furniture collection. I was reluctant about buying this online as I have had issues with damaged furniture from other retailers in the past.
The range of furniture was amazing as was the price! The product arrived and was packaged so well. The product was also really good quality. It felt so solid and expensive. I'll be back to buy some more for the rest of the house.

October 22, 2015
Unprompted review
Rated 5 out of 5 stars

Superb service.

The entire experience was excellent. The use of the website, the delivery, the payment via PayPal. All very easy and great quality oak stools. Thank you

October 22, 2015
Unprompted review
Rated 3 out of 5 stars

quality control issues

I ordered a white self for the nursery.No problems with ordering or delivery.Shelf was delivered Friday and I had someone booked in for some work on Saturday.When we opened the shelf packaging, the area around the hooks had chipped paint and there were quite a few other areas, here and there with a similar problem.As I had already paid for the shelf to be put up as well and the cumbersome method for returns and replacement on the website, we just decided to keep the item but will think twice before using the company again.

October 21, 2015
Unprompted review
Rated 5 out of 5 stars

Lovely furniture

I ordered two bedside units and they are really lovely. Good quality furniture at an excellent price. They came very well wrapped and are exactly as shown in the pictures. Very pleased.

October 6, 2015
Unprompted review
Rated 2 out of 5 stars

Never received a satisfactory product

We never received a product that met the description. First delivery never arrived (claimed it was at the carriers depo, but they didn't have it at the local one), second item delivered but broken.

Customer services, said they would call back, but it weren't the most helpful.

Ended up with a refund, and found product elsewhere cheaper to boot!

October 6, 2015
Unprompted review
Dooleys Furniture Ltd logo

Reply from Dooleys Furniture Ltd

Hi Alan Mulhall. We sent your order for 1 x brooklyn oak dressing table mirror within 7 days of order date on our next day free delivery service. Somehow there was a courier mix up which was out of our control (our appologies - it does happen sometimes, althouh it is rare). We tried our best to track down the parcel, during which time we sent to you another new mirror, only this time the mirror hinge was damaged in transit. Obviously you were angry when you called us, we understood that at the time and said we would call you back about a allocating you a new mirror from our limited stock, the same day you then called us to say it was ridiculous and you wanted a full credit, which we did, you also have the mirror we sent. We have now dis-continued this product to ensure this does not happen to any further customers. Appologies Alan we did the best we could but obviousy it was not good enough for you this time, we will continue to try our best with all customers.

Rated 5 out of 5 stars

Superb

Great service, mirror cabinets are beautiful! Well wrapped and delivery communication excellent!

October 1, 2015
Unprompted review
Rated 5 out of 5 stars

Great Product, efficient service

I was slightly worried about whether the barstools I ordered would arrive within the couple of weeks of order, however I need not have worried, they arrived within the first week when they said they would. Good product, I would recommend!

October 1, 2015
Unprompted review
Rated 5 out of 5 stars

fabulous furniture,bought of the company many times

the staff are very helpful,they have a wide range of furniture ,wished i could buy more ,delivery is very good ,you get a phone call telling you a near enough exact time your order will be delivered ,also the delivery man was lovely very well mannered and took all packaging away for me .

September 27, 2015
Unprompted review
Rated 5 out of 5 stars

Purchase of glass tables

Ordering and delivery process very efficient.
Issue with damaged goods on arrival dealt with very speedily by customer services.
Overall very satisfied customer.

September 20, 2015
Unprompted review
Rated 5 out of 5 stars

uncomplicated

Delighted with the item I bought at a competitive price, informed about delivery. easy to recommend to others.

September 11, 2015
Unprompted review
Rated 5 out of 5 stars

Great service

Phoned for product details & delivery time - they were very helpful and willingly arranged delivery of my coffee table at a time suitable to me. It arrived by courier in the precise time slot given & goods were securely packed. Would recommend Dooleys to others.

September 10, 2015
Unprompted review

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