Door2Tour.com Reviews 1,108

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and extensive knowledge, making the booking process smooth and enjoyable. Many people appreciate the personalized customer service, highlighting the ease of speaking with a real person to sort out their holiday plans and answer all their questions efficiently. However, some people were dissatisfied with specific holiday experiences, mentioning issues like uncomfortable seating arrangements on a trip and feeling herded during a tour. These isolated incidents contrast with the generally positive sentiment regarding the company's booking service and staff interactions.

What people talk about most

Booking process

Clients share positive opinions on the booking process, consistently highlighting its ease and efficiency.... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being very... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the efficiency,... See more

Service

Consumers find service to be positive, with many praising the excellent booking process and the helpfulness... See more

Holidays

People report positive experiences with holidays. Customers praise the ease of finding and booking trips... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having used Door2Tour on 2 separate occasions I can say that both Hayley & Caroline are helpful & knowledgeable. Any questions I've had they've answered. I wanted to explore all options of one tour... See more

Company replied

Rated 5 out of 5 stars

We have used Door2Tour to book three Warner hotel breaks for 2026 and now looking at one of the European flea market breaks too. We initially contacted Caroline and Hayley by email and had almost in... See more

Company replied

Rated 5 out of 5 stars

Prompt call back very knowledgeable & helpful. I haven’t travelled for a while taking the plunge on a solo trip & had lots of questions.Hayley is a mind of information, goes the extra mile & very effi... See more

Company replied

Rated 5 out of 5 stars

I first spoke to Caroline who was very helpful and well informed about all the trips that I enquired about. I telephoned a week later to ask a few more details and booked my trip which I am reall... See more


Company details

  1. Travel Agency
  2. Tour Agency
  3. Travel Aggregator

Written by the company

Door2Tour.com is a consolidator of tour operators creating a diverse choice of UK and worldwide coach holidays, escorted tours, events packages, theatre breaks, cruises and holidays by air.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

It's so easy to find the right holiday…

It's so easy to find the right holiday and book online, if you need assistance everyone is so friendly and helpful. Highly recommended

January 10, 2026
Unprompted review
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Reply from Door2Tour.com

Thank you very much for your review and for your continued support, it doesn't go unnoticed. We hope you have a wonderful time away and you know where we are if you need anything beforehand.

Rated 5 out of 5 stars

Great service

Spoke to Caroline who helped me book ABBA Voyage for a group of friends. She was so helpful and friendly. Great service.

January 22, 2026
Unprompted review
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Reply from Door2Tour.com

Thank you very much for leaving us a review and it's great to hear you found our service helpful and friendly. We hope you and your friends have a great time at ABBA Voyage.

Rated 5 out of 5 stars

Great Customer Service

Caroline was very helpful giving me the information I needed to make my decision on what tour best suited me. It's very unusual these days to have such good customer service. If the Military Tattoo trip is good I will certainly be using Door2tour again.

January 9, 2026
Unprompted review
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Reply from Door2Tour.com

Thank you very much for your review. We are pleased to hear that Caroline was able to help you find an Edinburgh Tattoo tour which is best for you. We hope you have a wonderful time away.

Rated 5 out of 5 stars

Warner Breaks

We have used Door2Tour to book three Warner hotel breaks for 2026 and now looking at one of the European flea market breaks too. We initially contacted Caroline and Hayley by email and had almost instantaneous responses to our questions. This was followed up with a telephone call where our holidays were discussed, all questions answered and bookings made.

It's a true pleasure to be able to talk to someone on the phone and then quickly get our holidays sorted. We are very pleased and will definitely be booking future holidays and short breaks with Door2Tour. Thank you !!!!

December 1, 2025
Unprompted review
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Reply from Door2Tour.com

Thank you very much for taking the time to leave us a review. We are pleased to be able to help you get booked onto your tours and we hope you have a wonderful time away.

Rated 5 out of 5 stars

Great service, friendly informative

Booked for the British F1 in 2026 and explored all options available to us. Caroline was extremely helpful in both providing details of various packages, and also during the booking process once we'd made our decision. Great service, very friendly and informative

December 12, 2025
Unprompted review
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Reply from Door2Tour.com

Thank you for your review and we pleased that Caroline was able to help you get your tour booked. We hope you have an amazing time at the Grand Prix.

Rated 5 out of 5 stars

Easy to book on line

Easy to book on line and easy to created an account too do so.

October 13, 2025
Unprompted review
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Reply from Door2Tour.com

Thank you for taking the time to leave us a review and I hope you have a lovely time away.

Rated 5 out of 5 stars

I haven’t as yet

I haven’t as yet , been to my chosen show , but the booking experience was brilliant, great talking to a real person , Caroline who was the lovely person I booked mine with was excellent, very knowledgeable and gave me some very handy tips as she had been to see the same show , she was extremely helpful , polite and very helpful.

September 22, 2025
Unprompted review
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Reply from Door2Tour.com

Thank you for your lovely review and we are so happy that you had a good booking experience with Caroline. We hope you have a wonderful time at the show.

Rated 5 out of 5 stars

I emailed with a question about a tour…

I emailed with a question about a tour and had a swift reply . I have booked a trip for ABBA Voyage next year .I booked online and received an email with my booking details .All good thankyou .

October 18, 2025
Unprompted review
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Reply from Door2Tour.com

Thank you for your email and we are pleased to be able to help answer your question. Have a wonderful time at ABBA Voyage.

Rated 5 out of 5 stars

a pleasant experience

what was great about booking with Glenton was the ability to speak to a person . for us that made the process so much easier and a pleasant experience.

August 29, 2025
Unprompted review
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Reply from Door2Tour.com

Thank you very much for your review and we are pleased to be able to help you book your tour. We hope you have a lovely time away.

Rated 5 out of 5 stars

Thank you Caroline for booking our tour…

Thank you Caroline for booking our tour to see The Birmingham Tattoo in 2026, your service was second to none. You answered all my queries that I had and rang back when you said you would.

September 2, 2025
Unprompted review
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Reply from Door2Tour.com

Thank you for your review and we will pass your thanks onto Caroline. We hope you have a wonderful time at the Tattoo.

Rated 5 out of 5 stars

Excellent Service

I contacted them last year for a trip to London and they couldn't accommodate me at the time.
I didn't think anymore about it until I received an email about a tour and would I be interested in it.
It was what I wanted and booked it,

September 18, 2025
Unprompted review
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Reply from Door2Tour.com

Thank you for taking the time to leave us a review. We are pleased we managed to get you booked onto a tour this year. Have a fantastic time away.

Rated 5 out of 5 stars

The staff were extremely friendly

The staff were extremely friendly , helpful and very knowledgeable. They were great for giving advice and tips

August 26, 2025
Unprompted review
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Reply from Door2Tour.com

Thank you for your review. We are pleased that you found the team to be friendly and helpful. Have an amazing time on your trip.

Rated 5 out of 5 stars

Sharon poole

I have been in correspondence with hayley who has gone above and beyond to help get our ascot trip off to a good start,no matter what query I have hayley has done her best to accommodate us all looking forward to next year when we go to ascot ladies day.

October 3, 2025
Unprompted review
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Reply from Door2Tour.com

Thank you for taking the time to leave us a review and for your group booking for Ladies Day Ascot. We hope you all have a great time at the races and look forward to seeing your outfits!

Rated 5 out of 5 stars

I had approached this company

I had approached this company, as they had holidays to skegness. They very kindly let me know when the holidays went on sale. I booked with them straight away. Brilliant service, thank you

August 31, 2025
Unprompted review
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Reply from Door2Tour.com

Thank you very much for your review and we are pleased to be able to help you find a tour. We hope you have a lovely time away.

Rated 5 out of 5 stars

Nothing is too much trouble

Having used Door2Tour on 2 separate occasions I can say that both Hayley & Caroline are helpful & knowledgeable. Any questions I've had they've answered. I wanted to explore all options of one tour I've booked with them & they found out everything I wanted to know to help me choose the best way for us to do it. Nothing is too much trouble for them & I can recommend without hesitation.

July 29, 2025
Unprompted review
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Reply from Door2Tour.com

Thank you for such a lovely review and we love being able to help customers find the perfect tour. We hope you have a fantastic time away.

Rated 5 out of 5 stars

Excellent response to queries

I had a few questions when deciding which trip to choose. These were abley answered, by the same person over several emails.

June 27, 2025
Unprompted review
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Reply from Door2Tour.com

Thank you for taking the time to leave us a review and we hope you had a great time away.

Rated 5 out of 5 stars

Prompt, reassuring & very knowledgeable &…

Prompt call back very knowledgeable & helpful. I haven’t travelled for a while taking the plunge on a solo trip & had lots of questions.Hayley is a mind of information, goes the extra mile & very efficient.I am so glad I booked through Door to Tour to also clarify prior options & prices I had researched online.Thank you so much.

July 2, 2025
Unprompted review
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Reply from Door2Tour.com

Thank you so much for taking the time to leave us a review and we are glad we were able to help with your booking. We hope you have a wonderful break.

Rated 5 out of 5 stars

Very easy to book our holiday…

Very easy to book our holiday experience staff outstanding and very helpful was nice to actually speak to a person and not just book online

July 4, 2025
Unprompted review
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Reply from Door2Tour.com

Thank you for your review and it is always nice to speak to our customers over the phone. We hope you have a wonderful time away.

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