Door Closers USA Reviews 

112
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Watched good YouTube video put out by this company on how to replace commercial storefront door deadbolt lock. To confirm parts needed, I texted them photos and they responded quickly. Ordered parts a... See more

Rated 5 out of 5 stars

I was just hired as Church maintenance and some of our doors are not closing properly. Your guy showed me how to adjust closet speed and latch speed. Which was a great help.

Rated 5 out of 5 stars

The team met my needs/demands and went above and beyond to satisfy my needs! They helped me save money while fixing my problem.

Rated 5 out of 5 stars

The accessibility in our facility has greatly improved since I recently bought an ADA Handicap Door from Door Closers USA. The door works properly and conforms with all applicable ADA guidelines. Thei... See more

Company details

  1. Door Manufacturer

Written by the company

Since 1997, we have been leading the industry in commercial door production and replacement hardware components. If you are a professional, contractor, or business owner we can help provide you with high quality USA manufactured doors and replacement parts or hardware.


Contact info

4.9

Excellent

TrustScore 5 out of 5

112 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(112)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Sent product not well pictured in …very slow customer service.

Sent product not well pictured in add.when I wanted change my order spending more money then they wanted to charge me 35%restock very discourteous attitudes.disabled veteran on tight budget..sad...now you call me 6 months later after I've thrown them away, wow really fast reply.maybe a free replacement would remedy the problem..just a thought.

January 10, 2018
Unprompted review
Door Closers USA logo

Reply from Door Closers USA

Hi Nicholas!

We are sorry you feel this way! Could you let me know your order number and I can try to rectify the situation.

Thank you so much and have a wonderful day!

Door Closers USA

Rated 1 out of 5 stars

Wont shop again

You canceled order said was not in stock. But showed as in stock online for under $11for box of 40, when i went back online the price was changed to 68.80 a box , all with in 30 minutes, not very good business.

January 4, 2018
Unprompted review
Door Closers USA logo

Reply from Door Closers USA

Hi Cindy!

Sorry you feel this way! We have fully refunded your order due to the inconvenience!

Have a fantastic day!

Kindest regards,
Door Closers USA Team

Rated 1 out of 5 stars

Offers a product that is no longer …

Offers a product that is no longer available.

December 16, 2017
Unprompted review
Door Closers USA logo

Reply from Door Closers USA

Hi Dan!

Sorry you feel this way. The manufacturer discontinued this item and it is no longer available. We have fully refunded your order due to the inconvenience and have also sent you a promotional coupon.

Thank you and have a fantastic day!

Door Closers USA Team

Rated 1 out of 5 stars

I HAVE NOT HEARD ANY THING ABOUT MY …

I HAVE NOT HEARD ANY THING ABOUT MY ORDER. PAID FOR IT THOUGH THAT WAS QUICK. I DON'T EVEN KNOW IF IT HAS SHIPPED.
AND YOU WANT TO KNOW HOW YOU HAVE DONE? ARE YOU KIDDING ME?

December 11, 2017
Unprompted review
Door Closers USA logo

Reply from Door Closers USA

Hi Mark!

We are sorry you feel this way! Could you please let me know your order # and I can track it for you! If you ever have any questions or concerns our customer service team can be emailed at any time of the day and we will respond within 5 minutes.

Thank you and have a wonderful day!

Door Closers USA Team

Rated 5 out of 5 stars

where is it???

December 6, 2017
Unprompted review
Door Closers USA logo

Reply from Door Closers USA

Hello Willard,

Your order was delivered on 11/30. Please email us at sales@doorclosersusa.com if you would like the tracking number.

Show reviews in all languages. (112 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look