Door Closers USA Reviews 

112
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

Watched good YouTube video put out by this company on how to replace commercial storefront door deadbolt lock. To confirm parts needed, I texted them photos and they responded quickly. Ordered parts a... See more

Rated 5 out of 5 stars

I was just hired as Church maintenance and some of our doors are not closing properly. Your guy showed me how to adjust closet speed and latch speed. Which was a great help.

Rated 5 out of 5 stars

The team met my needs/demands and went above and beyond to satisfy my needs! They helped me save money while fixing my problem.

Rated 5 out of 5 stars

The accessibility in our facility has greatly improved since I recently bought an ADA Handicap Door from Door Closers USA. The door works properly and conforms with all applicable ADA guidelines. Thei... See more

Company details

  1. Door Manufacturer

Written by the company

Since 1997, we have been leading the industry in commercial door production and replacement hardware components. If you are a professional, contractor, or business owner we can help provide you with high quality USA manufactured doors and replacement parts or hardware.


Contact info

4.9

Excellent

TrustScore 5 out of 5

112 reviews

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No recent history of asking for reviews

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4.9

All reviews

(112)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

hard to really say

hard to really say, actually as this is the first time ordering and I've yet to get the part so ... we will see.

January 7, 2020
Unprompted review
Rated 2 out of 5 stars

Site erases fields if you don't give…

Site erases fields if you don't give them everything they want. Had to enter credit card 3 times.

Pain in the A

January 6, 2020
Unprompted review
Door Closers USA logo

Reply from Door Closers USA

Hi Roger,

Sorry you had a difficult time with the check out process. If you run into any other issues please contact us and we can process your order over the phone or with a credit card authorization form.

Have a nice day!

Rated 1 out of 5 stars

Worst checkout in town had to do it…

Worst checkout in town had to do it five times last time I was ready to quit.

December 8, 2019
Unprompted review
Door Closers USA logo

Reply from Door Closers USA

Hi Jim,

Sorry you had a difficult time checking out. If you run into any other issues please contact us and we can process your order over the phone or with a credit card authorization form.

Have a nice day!

Rated 5 out of 5 stars

great job

everything came as ordered on time. simple and fast as it suould be .
thamk you for doing a great job
jeff d

October 22, 2019
Unprompted review
Rated 1 out of 5 stars

Why is shipping so ridiculously high?

August 21, 2019
Unprompted review
Door Closers USA logo

Reply from Door Closers USA

Hi Ricky!

Thank you for your review. Our shipping calculator is based on live UPS and Fedex rates. It looks like on your order you selected for 3 day expedited shipping. Any expedited shipping method is out of control as the rates are direct from our shipping courier.

We do offer free shipping on all our products which was also an available option to you.

If you have any other concerns please feel free to contact customer service.

Have a wonderful day!

Rated 5 out of 5 stars

Love it

Love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

June 11, 2019
Unprompted review
Rated 1 out of 5 stars

Scammmer waste of time

June 7, 2019
Unprompted review
Door Closers USA logo

Reply from Door Closers USA

Hi Ryan,

Sorry you are displeased. We show from the UPS tracking number that you signed and received your order on time.

Thank you and have a great day!

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