Like past experience I found buying from Door Controls Direct easy and efficient. No fuss or bother.I was given details of the order confirmation ,delivery time etc all of which went without a hitch... See more
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Review summary
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This company saved me at 5pm on a Friday evening. I had to change the door control to our London block of flats, and, despite us not being a client they gave me advice which contradicted the manual... See more
Company replied
What can I say . Real customer service still exists . Contacted Door Controls searching for a little switch for my mums key lock . Lucy the lady who picked up my enquiry swiftly replied and within 2 d... See more
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OUTSTANDING Service! Fabulous team to deal with, gave me the suitable technical information and the 10 door closures arrived. They also replaced FREE OF CHARGE 4 of the overhead closures covers after... See more
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Company details
About Door Controls Direct
Written by the company
Your dependable source for door solutions that will keep people safe and secure
Whether you are searching for commercial door closers, mechanical locks, access control systems, or any other door hardware products, you can depend on Door Controls Direct. Our GAI-qualified technical sales team can help you find the right product for the right job, ensuring compliance with building regulations and product standards.
Door Hardware and Access Control
We recognise the critical role that doors and their hardware play in the safety and security of any building. Whether you require ironmongery for a listed private residence, a multi-building commercial site, or an upgrade and maintenance project for an office space we supply quality products from industry leading brands. You can rely on us to deliver.
Our extensive product range encompasses a wide variety of electric locks, insurance rated mortice locks, and CE marked fire door ironmongery tailored to meet your specific requirements. Shop for door handles and hinges to refurbish existing internal and external doors, upgrade cylinder door locks to current security standards, and install compliant panic hardware to final exit doors.
Fire Door Ironmongery
Fire doors and fire door ironmongery are crucial components in passive fire protection measures. Shop for fire door signage, intumescent seals, and more with our fire door essentials range. Not sure what you need? We have compiled our own fire door ironmongery kits that cover locking and non-locking doors, escape doors, lift to lock bathrooms, and access control doors. Intumescent kits are included for hinges and lockcases. Separate intumescent packs are also available for concealed door closers, digital locks, and flush bolts.
The Dependable Door Controls Solution
Unlock the difference that dependability makes when you choose Door Controls Direct for unmatched reliability in door hardware and access control solutions. Whether you need like-for- like replacement products, door handles to match the latest trends, or ironmongery that is at the forefront of advancing market changes, we are here to help.
Shop online with us at www.doorcontrolsdirect.co.uk and as well as quick delivery on door and window ironmongery, you can view and download product documentation, so end-users are provided with the certification for their door hardware, and you can be sure you have the right product for your project.
For more information on our door hardware product range, you can visit our website, download our latest edition of our product catalogue or contact our sales team on 01305 263300
Contact info
Unit 3, Grove Trading Estate, DT1 1ST, DORCHESTER, United Kingdom
- 01305 263300
- sales@doorcontrolsdirect.co.uk
- doorcontrolsdirect.co.uk
Brand New Product Catalogue Out Now!
4.8
Excellent
282 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I found door controls helpful and…
I found door controls helpful and knowledgeable. The parts arrived speedily. Great service
July 8, 2025
Reply from Door Controls Direct
Good afternoon Alph,
Thank you for your kind words.
We’re so pleased to hear you found our team helpful and knowledgeable, and that your parts arrived quickly. It’s always great to know our service is hitting the mark.
If there’s anything else we can support you with, please don’t hesitate to reach out.
Kind regards,
Sophie
Reply from Door Controls Direct
Good afternoon,
Thank you for your feedback.
We’re glad to hear the advice provided was helpful and timely, and that your order arrived promptly and fit perfectly. That’s exactly the experience we aim to deliver.
If you need any further assistance, we’re always here to help.
Kind regards,
Sophie
Quality products delivered quickly and…
Quality products delivered quickly and well designed website.
July 19, 2025
Reply from Door Controls Direct
Good afternoon,
Thank you for your kind feedback.
We’re so pleased to hear you were happy with the quality of the products, the speedy delivery, and your experience using our website. It’s great to know everything met your expectations.
If there’s anything else we can help with, please don’t hesitate to get in touch.
Kind regards,
Sophie
Great experience
Great experience. Quick dispatch. Very good price for the items.
July 7, 2025
Unprompted review
Reply from Door Controls Direct
Good afternoon Anish,
Thank you for your feedback.
We’re delighted to hear you had a great experience with us and that you were happy with the quick dispatch and pricing. We really appreciate your support.
If we can help with anything else, please don’t hesitate to reach out.
Kind regards,
Sophie
Great help from technical department
Great help from technical department
and speed of delivery
July 17, 2025
Reply from Door Controls Direct
Good afternoon,
Thank you for your feedback.
We’re so pleased to hear our technical team were able to assist you and that your order arrived quickly. It’s always great to know our service is making a positive impact.
If you need anything else, we’re just a call or email away.
Kind regards,
Sophie
Reply from Door Controls Direct
Good afternoon,
Thank you for your kind feedback.
We’re glad to hear you were pleased with the speedy delivery, product quality, and pricing. It’s always great to know we’re meeting expectations.
If you need any further assistance, we’re here to help.
Kind regards,
Sophie
Reply from Door Controls Direct
Good morning Michael,
Thank you for your feedback, we're really pleased to hear you were happy with the service.
We do appreciate you taking the time to leave a review, and we understand your comment. Your feedback helps us improve not only our service but also the experience around sharing reviews.
If there’s anything else we can help with, we’re always here.
Kind regards,
Sophie
Reply from Door Controls Direct
Good morning Ramsay,
Thank you for your kind feedback.
We’re delighted to hear you found exactly what you needed and that the delivery was quick. It’s great to know everything met your expectations.
If we can help with anything else, please don’t hesitate to get in touch.
Kind regards,
Sophie
Ordered parts and arrived the next day
Ordered parts and arrived the next day! Thanks you.
July 10, 2025
Reply from Door Controls Direct
Good morning,
Thank you for your feedback.
We’re glad to hear your order arrived promptly and that everything went smoothly. We appreciate you choosing us.
Kind regards,
Sophie
Reply from Door Controls Direct
Good morning Norman,
Thank you for your feedback.
We’re pleased to hear you were happy with both the quality of the product and the on-time delivery. We appreciate you choosing us and look forward to assisting you again in the future.
Kind regards,
Sophie
Reply from Door Controls Direct
Good morning Darren,
Thank you for your kind feedback.
We’re really pleased to hear you were happy with the fast service and quality of our products. It’s great to know you found the team helpful too.
If there’s anything else we can assist with, please don’t hesitate to get in touch.
Kind regards,
Sophie
Brilliant company
I've used this company quite a few times now and never had any issue. Delivery has been always quick and the door control kits I've used have been spot on. Will keep using for the future.
July 4, 2025
Reply from Door Controls Direct
Good morning Scott,
Thank you for your continued support and kind feedback.
We’re delighted to hear you’ve had consistently positive experiences with our service and products. It’s great to know the door control kits have worked well for you, and we truly value your loyalty.
If there’s anything you need going forward, we’re always here to help.
Kind regards,
Sophie
Reply from Door Controls Direct
Good afternoon Peter,
Thank you for your feedback.
We’re pleased to hear you found the product description clear and that your order arrived on time. If there’s anything else we can help with, please don’t hesitate to get in touch.
Kind regards,
Sophie
Great service
Great service and very Fast delivery although a little expensive considering we aren't that far away.
June 30, 2025
Reply from Door Controls Direct
Good afternoon,
Thank you for your feedback.
We’re pleased to hear you were happy with the service and the speed of delivery. We appreciate your comments regarding delivery costs and understand your concerns. We continually review our delivery options to ensure we offer the best value while maintaining a reliable service.
If there’s anything else we can assist with, please don’t hesitate to reach out.
Kind regards,
Sophie
Reply from Door Controls Direct
Good morning,
Thank you for taking the time to leave a review.
We’re sorry to hear that your experience didn’t meet expectations. If you’re willing to share more details, we’d really appreciate the opportunity to understand what went wrong and see how we can make things right.
Please feel free to contact us directly, we’re here to help.
Kind regards,
Sophie
Reply from Door Controls Direct
Good afternoon Darryl,
Thank you for your feedback.
We’re glad to hear you were happy with the service. If you need any further assistance, we’re always here to help.
Kind regards,
Sophie
Reply from Door Controls Direct
Good morning Jehanzeb,
Thank you for your kind words.
We truly appreciate your continued support and are so pleased to hear you value the team’s expertise. It’s always a pleasure working with you.
If there’s anything you need, we’re always here to help.
Kind regards,
Sophie
real quick turn around
June 18, 2025
Reply from Door Controls Direct
Good morning Stephen,
Thank you for your feedback.
We’re glad to hear you were pleased with the quick turnaround!
If there’s anything else we can help with, just let us know.
Kind regards,
Sophie
Product good and price correct for the…
Product good and price correct for the product delivery prompt as promised 👍
June 16, 2025
Reply from Door Controls Direct
Good morning Robert,
Thank you for your kind feedback.
We’re pleased to hear the product met your expectations, the pricing felt right, and delivery was prompt. It’s great to know everything went as promised.
If you need any further assistance, we’re always happy to help.
Kind regards,
Sophie
ordered and delivered no fuss no pain
June 12, 2025
Reply from Door Controls Direct
Good morning Paul,
Thank you for your feedback.
We’re glad to hear your order went smoothly from start to finish; just how it should be!
If you need anything further, we’re always here to help.
Kind regards,
Sophie
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