The door was fine, but my client when they saw it didn't want the door, so I had to do a return. The door was untouched, so didn't think this would be a problem and knew there would be handling charg... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Received 8 mexicano doors, all within the 3-5 delivery window. Nice doors and hardware. Communication with Door Direct was great via online chat & telephone. Delivery was an external pallet company, n... See more
Very Good customer service from Doordirect. I placed an order, then wanted to swap one item. They contacted me by phone to double check, which I appreciated. They also refunded the difference even tho... See more
DoorDirect is hands down one of the best door shops I have ever come across. From start to finish, their team provided exceptional service. They were attentive to my specific requirements, offering va... See more
Company details
Written by the company
Welcome to Door Direct on Trustpilot! As a premier destination for a wide range of internal and external doors, Door Direct is dedicated to bringing you the best in style, functionality, and value. Our catalog is constantly expanding, with hundreds of new items added every month, ensuring we meet all your door needs. We pride ourselves on offering the lowest prices on doors throughout the UK, making quality accessible to every home. Whether you're shopping from a desktop, tablet, or mobile, our user-friendly platform and flexible payment options, including Secure Payment Gateway to make your purchasing process smooth and hassle-free. Door Direct covers the entire UK, offering in-home delivery from just £40. We're here to make your online shopping experience convenient and reliable.
Contact info
unit 2 brixham road, M160YG, Manchester, United Kingdom
- 03333442247
- info@doordirect.co.uk
- doordirect.co.uk
3.8
Great
26 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Excellent service. Exactly as described. Prompt delivery.
March 4, 2024
Unprompted review
Excellent service 👍
March 8, 2024
Unprompted review
Fast delivery + affordable price 5 🌟
Fast delivery + affordable price 5 🌟
January 3, 2024
Unprompted review
Purchased 11 doors
Purchased 11 doors, paid extra and got them delivered next day
Thank you
January 10, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.