Stunning support. Hanry in support is an absolute legend. He has exceptional knowledge, is calm and very careful at explaining every detail you need to know. He helped us out on several occasions with... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Hi, our company has been dealing with Adam at Door entry for years and no matter how large or how small the order Adam is always quick to respond. Adam is also very good at solving my technical quest... See more
Company replied
Very fast delivery. The item description by the company was very helpful, as I had to set it up parallel to an older existing door phone of the same brand. It connected as hoped for ( I am not electri... See more
Company replied
I called up Door entry customer care to understand the mapping and they provided a number to speak to SMEs about the device and it worked for me. The price is competitive(even cheaper comparing on th... See more
Company replied
Company details
Written by the company
Door Entry Direct is your leading destination for Door Entry solutions. With over 30 year's experience in the industry, we're here to help the trade select the best product for their needs, and set them up for a successful install. Working with all major manufacturers means we offer unbiased advice, and an unrivalled selection, with the largest stocked range available in the UK. We also manufacture our own range (SRS), giving us advanced product insight, and offer value-added services such as bespoke panels and panel engraving.
Contact info
Unit 1, AMC Business Park, 12 Cumberland Avenue, NW10 7QL, London, United Kingdom
- 0208 621 6210
- marketing@doorentrydirect.com
- doorentrydirect.com
4.7
Excellent
1K reviews
Replied to 40% of negative reviews
Typically replies within 48 hours
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Great service as always from these…
Great service as always from these guys. Adam is top class st communication and helping. Can’t recommend enough.
October 9, 2024
Reply from Door Entry Direct
Dear Derek,
Thank you so much for your kind words and for taking the time to share your experience with us. It's wonderful to hear that Adam was able to assist you with top-notch communication and support. Your recommendation means a lot to us, and we truly value your continued trust in our service.
We look forward to serving you again in the future.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd
All round brilliant!
Good pricing, availability of the products, speed of delivery, now makes sure I will return to Door Entry Direct for any future purchases I need to make
October 11, 2024
Reply from Door Entry Direct
Dear Jamie,
Thank you for your fantastic feedback! We're delighted to hear that our pricing, product availability, and delivery speed met your expectations. It's great to know that you plan to return to us for your future purchases. We look forward to serving you again and ensuring another smooth experience.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Amazing customer service from John
John of Door Entry Direct has been absolutely superb in handling our requests. He has been so helpful, knowledgeable and supportive in ensuring we have got the correct products within a very tight time frame. Extremely polite and courteous too! Highly recommended.
October 17, 2024
Unprompted review
Reply from Door Entry Direct
Dear Steven,
Thank you for taking the time to share your feedback. I'm delighted to hear you had a positive experience with me and that I could assist you with your order. It's great to know that my support made a difference for you. I truly appreciate your recommendation and kind words and look forward to assisting you again in the future.
Best regards,
John Lewis
Senior Sales
Door Entry Direct Ltd.
Helpful sales staff and quick delivery.
October 11, 2024
Great service from start to finish
Great service from start to finish and the replacement part arrived very quickly. Now been installed and working perfectly.
October 3, 2024
Reply from Door Entry Direct
Dear Graham,
Thank you for your kind words. We're delighted to hear that the replacement part arrived quickly and is working perfectly after installation. Providing a seamless experience from start to finish is our goal, and it's always wonderful to hear feedback like yours.
If you ever need assistance in the future, please don't hesitate to get in touch.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Reply from Door Entry Direct
Dear James,
Thank you for your kind feedback. We're delighted to hear that you found our service helpful and that the delivery met your expectations. Your satisfaction is our priority, and we're here to assist you anytime you need.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Good and prompt service
September 19, 2024
Reply from Door Entry Direct
Dear Joe,
Thank you for your kind review. We’re glad to hear you were pleased with the good and prompt service. It’s always our aim to ensure a smooth and efficient experience for our customers. We look forward to assisting you again in the future.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Am based in South africa looking for…
Am based in South africa looking for local supplier for in regards to an access control system (Cam-RBM84) Usually used in mines.
I have a client i need to do maintenance for, so I'll need assistance and stock supply and also tech support, thank you
October 8, 2024
Unprompted review
Reply from Door Entry Direct
Dear Ngovni,
Thank you for the great review.
Unfortunately we are based in the UK and cannot offer technical support on the CAME gate automation products.
Here is a link to the CAME documentation from their website which may help you further.
https://www.google.com/url?sa=t&source=web&rct=j&opi=89978449&url=https://static.came.com/doc/FA00189M04.pdf&ved=2ahUKEwjjhba22_6IAxUEVUEAHeg7IvgQFnoECCcQAQ&usg=AOvVaw2dffsSwpDJPJJhRmGTRGBJ
Kind regards
Hanry Anjo
Technical support
Door Entry Direct
Helpful and easy to deal with
Helpful and easy to deal with. I would certainly recommend.
September 15, 2024
Reply from Door Entry Direct
Dear Gordon,
Thank you for your kind words! We're delighted to hear that you found our service helpful and easy to deal with. Your recommendation means a lot to us, and we look forward to assisting you again in the future.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Reply from Door Entry Direct
Dear Lee,
Thank you so much for your kind words! We're delighted to hear that our communication and support met your expectations. Your recommendation means a lot to us, and we're always here to help whenever you need.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Ordering is easy
Ordering is easy, the website provides good information, and the shipping is fast.
September 13, 2024
Reply from Door Entry Direct
Dear Jazz,
Thank you for your kind review! It's great to hear that you found our website easy to use and the information helpful. We're also glad the shipping met your expectations. We look forward to assisting you again in the future.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Excellent service
September 23, 2024
Reply from Door Entry Direct
Dear Barrie,
Thank you for your kind words. We're glad to hear that you had an excellent experience with us. Your satisfaction is important to us, and we look forward to assisting you again in the future.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Excellent information given over phone…
Excellent information given over phone and delivery speed, fitted item, customer very happy.
September 20, 2024
Reply from Door Entry Direct
Dear Aaron,
Thank you for sharing your experience. I'm glad to hear that the information provided over the phone was helpful and that the delivery speed met your expectations. It's always great to know that the customer is happy with the fitted item. If you need any further assistance, don't hesitate to reach out.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd
The service and was great
The service and was great. The young lady who served me was very knowledgeable and efficient
September 16, 2024
Reply from Door Entry Direct
Dear Nevil,
Thank you for your feedback! We're thrilled to hear that you were satisfied with the service and found our staff knowledgeable and efficient. We'll be sure to pass on your kind words to the team.
If you need any further assistance, don't hesitate to reach out.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd
Excellent customer service
Hi
I just wanted to personally thank hanry from (technical) for giving me the time and support, by guiding me step by step how to install the comlet intercome fob system.
-Friendly team
-Excellent customer service
-knowledgeable about all the products they sell.
I highly recommend Door entry direct as they believe in businesses growing together
September 18, 2024
Unprompted review
Reply from Door Entry Direct
Dear Ahmad,
Wow... Thank you for the amazing review.
I appreciate the feedback and the high praise. It's really satisfying to know that the help we give is appreciated and useful.
Always here to assist with queries.
Hanry Anjo
Technical Support
Door Entry Direct.
Reply from Door Entry Direct
Dear Don,
Thank you for your feedback! We’re glad to hear that you were pleased with the fast delivery and our service. It’s always great to know we’re meeting expectations.
We look forward to serving you again in the future!
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Great company to deal with
Great company to deal with, good prices and a massive range of products, and very helpful knowledgeable staff. I have been buying off them for years and I will continue to do so.
August 29, 2024
Reply from Door Entry Direct
Dear Mr. Haughton,
Thank you for your continued trust and loyalty over the years. We're delighted to hear that our range of products, pricing, and customer support continue to meet your expectations. Your kind words are very much appreciated, and we look forward to serving you for many more years to come.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Reply from Door Entry Direct
Dear Brendan,
Thank you for your review. It's great to hear that you were pleased with the quick and secure delivery, as well as the packaging. We always aim to ensure our products reach you in perfect condition.
We look forward to serving you again!
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Great company
Great company, Helpful and knowledgeable. Great range of products. Delivery is fast and communication superb. I will always buy from Door Entry Direct
August 24, 2024
Reply from Door Entry Direct
Thank you so much for your kind words, Karen. We're thrilled to hear that you had a great experience with our team and found our product range and service to meet your expectations. It's always our goal to ensure fast delivery and clear communication, and we look forward to serving you again in the future!
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
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