doorhandleparts Reviews 

207
TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

As stated by others, this is a scam. I paid through their ordering process, then no delivery, one response to an email, now bouncebacks from all email addresses and contact routes. Do not use them!

Rated 1 out of 5 stars

If I could give 0 stars I would definitely a scam spent £30 on door springs 3 months ago,haven’t arrived and no reply when I’ve emailed multiple times how people get away with this I don’t know

Rated 1 out of 5 stars

Looking through the past reviews it appears this is a dud company that takes your money and doesn't provide the goods. Contacted on a number of occasions with no response and have started the process... See more

Rated 1 out of 5 stars

This company is a scam. All seems legit when they email on setting up an account and on placing order. Their phone number “isn’t working” and their address isn’t a physical place. I never received my... See more

Company details

  1. Furniture Store

Information provided by various external sources

Welcome to Door Handle Parts for all of your door and window furniture needs, you will find a great range of Atlantic door handles and everything you need to repair your door handles.You will find replacement door handle springs compatible with manufacturers such as Bertelli,Rothley Brass,ERA along with door handle spindles in various styles and sizes.We also have a wide range of window fittings along with a ever growing range of door furniture.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

207 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.3

All reviews

(207)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Placed an order on 3rd January 2018 and…

Placed an order on 3rd January 2018 and still have not received goods, left many messages on their phone (as always goes to voicemail) but no one comes back, sent emails but again not response. They have taken payment but that is all they have done. Do not use this company !

Review left 21.02.2018

February 21, 2018
Unprompted review
Rated 1 out of 5 stars

Please avoid ordering through this …

Please avoid ordering through this company, I placed an order six weeks ago and still not received anything, I sent follow up emails but no reply, I tried phoning the helpline but you only get an answer phone...

January 24, 2018
Unprompted review
Rated 1 out of 5 stars

Please avoid this business

Scam. Took money and suggested 2-3 days delivery time. After non delivery they said they were experiencing some delays. They ignored subsequent emails and phone line doesn't work. Over a month later there's still no sign of the order.

Avoid at all costs.

January 10, 2018
Unprompted review
Rated 1 out of 5 stars

Do not touch them

Do not touch them. Learnt my mistake and didnt look at these reviews. Its a home address!! Loads of phone calls and emails. They just take your money. Luckly just 5.00 spent but its the principle.
DO NOT TOUCH THEM.

December 19, 2017
Unprompted review
Rated 1 out of 5 stars

Avoid!

Like other reviewers I placed an order expecting a 2-3 day delivery which has not been fulfilled. No response to follow-up phone calls and email. I will definitely report this to credit card company.

December 15, 2017
Unprompted review
Rated 1 out of 5 stars

Took my payment but nothing delivered …

Took my payment but nothing delivered after almost two weeks despite the website saying 2-3 day delivery and no reply to email or voicemail asking where the order is.
Unable to get a return call despite leaving messages. I would say avoid at all costs.

December 5, 2017
Unprompted review
Rated 1 out of 5 stars

scam

scam. didn't fulfil order took my money and never replied to emails or messages on their website. clearly a scam please don't buy anything from this site

October 16, 2017
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam - RUN. Wish I had seen the reviews just like all the others have written. Time to contact the bank plus Google and Facebook to hopefully remove them.

September 27, 2017
Unprompted review
Rated 1 out of 5 stars

Run Away!

Unfortunately I made an elementary mistake by not checking these scammers out before ordering. Just as with everyone else, order 4915 not arrived, emails not replied and phone number goes to some call centre no one answering.
Time to contact trading standards and my bank for fraud and then go and knock this crook's door.

September 14, 2017
Unprompted review
Rated 1 out of 5 stars

They steel your money and not post goods

Waited 3 months , I paid with paypal they refunded it , then I paid agin , they refunded it agin, and wanted me to use "2co.com for payment . So I did and paid, but after 3 months and no replay to my emails. I looks like they have ripped me off too.. Now I see all the other people that have been ripped off on this forum
*********** They are Rip Off ****** Never Ship Goods ********

September 8, 2017
Unprompted review
Rated 1 out of 5 stars

Wish i'd read the reviews before …

Wish i'd read the reviews before ordering online with this company. I ordered goods at the end of July. It is now the end of August and despite stating my goods would be dispatched within 2 days, nothing has arrived. I have chased and my emails are ignored. WHATEVER YOU DO, DO NOT BUY ANYTHING FROM THIS SCAMMER

August 22, 2017
Unprompted review
Rated 1 out of 5 stars

Another scam!!!

Placed order online, with promise to dispatch goods by 1st class. No order confirmation email however money taken from my account. Contacted email direct and also via website but no response. Phone number not in service.
Hats off to the scammer the web site looks very genuine and when usually have adresss and phone number seems ok to. Luckily only a small order value placed. Reported and raised claim with my bank and cancelled card paid on after realised and found all these bad reviews. Will report it to other authorities when get a chance as this low life scam artist need closing down!!

July 20, 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look