doorhandleparts Reviews 

207
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

As stated by others, this is a scam. I paid through their ordering process, then no delivery, one response to an email, now bouncebacks from all email addresses and contact routes. Do not use them!

Rated 1 out of 5 stars

If I could give 0 stars I would definitely a scam spent £30 on door springs 3 months ago,haven’t arrived and no reply when I’ve emailed multiple times how people get away with this I don’t know

Rated 1 out of 5 stars

Looking through the past reviews it appears this is a dud company that takes your money and doesn't provide the goods. Contacted on a number of occasions with no response and have started the process... See more

Rated 1 out of 5 stars

This company is a scam. All seems legit when they email on setting up an account and on placing order. Their phone number “isn’t working” and their address isn’t a physical place. I never received my... See more

Company details

  1. Furniture Store

Information provided by various external sources

Welcome to Door Handle Parts for all of your door and window furniture needs, you will find a great range of Atlantic door handles and everything you need to repair your door handles.You will find replacement door handle springs compatible with manufacturers such as Bertelli,Rothley Brass,ERA along with door handle spindles in various styles and sizes.We also have a wide range of window fittings along with a ever growing range of door furniture.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

207 reviews

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1.3

All reviews

(207)

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Rated 1 out of 5 stars

Fruad reported to action fruad uk

As with everyone else, I ordered door springs and received nothing. How can this website be allowed to remain up and thieving? My bank is investigating this as fruad. Payment goes to Dublin and emails are ignored. Phone number doesn't exist. My bank advised me to report online at Action Fruad UK, which took ages. Please report it there too. They won't investigate unless they have a few duplicate reports. Excuse deliberate spelling mistakes!

June 27, 2017
Unprompted review
Rated 1 out of 5 stars

Despite 3 emails and numerous …

Despite 3 emails and numerous voicemails no delivery have now raised a chargeback on my card after 1 and half months very poor do not use avoid like the plague

April 9, 2017
Unprompted review
Rated 1 out of 5 stars

I was conned.

As with nearly everyone else, I have been conned by this company. Ordered a lockspring a month ago. Got a confirmation of the order but no delivery. No response to email and the phone number is not genuine. AVOID

February 13, 2017
Unprompted review
Rated 1 out of 5 stars

Fake

Looks like I am just another victim. Horrible company. Took my money but no products have been received (ordered before Christmas), no communication, no answering calls.

February 7, 2017
Unprompted review
Rated 1 out of 5 stars

The web site is a scam avoid!

I recently ordered door handle springs from this company and paid online. No goods arrived and response via web site or various telephone numbers. The company appears to be based at several addresses, depending which web site link you use. Luckily I paid via PayPal, who were brilliant and I secured a refund.

January 24, 2017
Unprompted review
Rated 1 out of 5 stars

Swindled

I ordered a box of springs and paid online back in Nov 2016. Now Jan 2017, after chasing by tel and by email, it is apparent they have no intention of doing anything but taking my money. No goods sent, no response, no refund. AVOID

January 18, 2017
Unprompted review
Rated 1 out of 5 stars

No communication, no product

Ordered small common part and a lock at the beginning of December and paid promptly with Paypal. Month and a half later with no product and no response from attempts to contact them have approached Paypal for refund.

January 18, 2017
Unprompted review
Rated 1 out of 5 stars

Order undelivered

Placed an order over 2 months ago. Order not delivered! No response from company despite several emails and telephone calls. Avoid this company.

January 14, 2017
Unprompted review
Rated 1 out of 5 stars

A HUGE disappointment and lack of ethics.

Like many commentators on this site, I placed an small order with these crooks and have yet to see the goods, almost a month later.
He steadfastly refuses to respond to emails, telephone messages and is totally unresponsive.
I can only surmise that he is a con man who has no compunction in taking money from people who trade with him with the best of intentions. He has no intention of supplying the order and would not be surprised if his glowing reviews on other websites are self-penned.
Avoid him like the plague and remember, the Karmic wheel.turns

December 8, 2016
Unprompted review
Rated 1 out of 5 stars

Takes your money and offers no product or information or potential delayed delivery.

Like others have indicated, avoid this company. I placed a small order for three mortice lock springs on 12th November 2016, money taken via PayPal and e-mail issued indicating a delivery within 2-3 days. Now 2nd December 2016 and no springs. Also have tried phoning and leaving messages on their answer phone and e-mailing, but no response. I have started PayPal re-imbursement and notified Trading Standards about this company.

December 2, 2016
Unprompted review
Rated 1 out of 5 stars

Beware do not order from this company

Placed order on 10th October with a 2-3 day Parcelforce delivery promised. Items never received. Emailed company as there is a notice on their website saying issues with 'phone. No response to either email I have sent. Now going to Paypal for a refund, hopefully!

November 1, 2016
Unprompted review
Rated 1 out of 5 stars

Untrustworthy company. "DoorHandleParts". Beware!

Ordered goods never arrived. Emails unanswered. Phone number unobtainable. Trading from two addresses. Have notified Pay Pay, & Sussex police. Hopefully I'll get my money back. I also tried notifying Google...... almost an impossible task. Had a conversation with a nice lady in the Philippines, to no avail.
Beware ..... don't get caught like me. I live 150 miles from Worthing, but if I had been local, I would be knocking on the door.

October 16, 2016
Unprompted review
Rated 1 out of 5 stars

No delivery and no communication

Placed order over a month ago. Nothing has arrived and despite emailing several times I've not had any response from the company. Very suspicious that the phone us still out of order so I've lodged a complaint with PayPal and reported to watchdog. Hopefully no one else will get lulled into what is either a scam or complete incompetence.

September 27, 2016
Unprompted review
Rated 1 out of 5 stars

Don't give your money to these cowboys!

They take your money, but don't send the order, and don't respond to emails asking for status update. Website says to email as there are "technical issues with the phone system", so basically you can't contact them!
Don't bother with these con men.

September 23, 2016
Unprompted review
Rated 4 out of 5 stars

Good experience, 1 problem, quickly resolved. Will use again

Ordered goods from Doorhandleparts which unfortunately did not arrive. Contacted seller and he immediately dispatched replacements by 1st class post (original p&p was only for 2nd class, and sent an apologetic e-mail updating me of the latest situation. Goods arrived as forecast.
This is not the first time goods I've had orders sent by post, from various suppliers, which have disappeared in transit so this company is not alone with this problem.
My experience makes me confident to use this company again.
I do not have any connection with this business or it's employees other than as a first time customer.

September 13, 2016
Unprompted review
Rated 1 out of 5 stars

Con man.

Like the rest, ordered, nothing came, tried to contact, no response. Thanks to Paypal for the quick refund.

September 13, 2016
Unprompted review

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