No problems. Items well packed and quick delivery. New ceramic cupboard and drawer knobs have transformed our kitchen!
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered a handle that wasn't matching ... very easy to return and get the refund sorted and I'm ordering the correct one when back in stock ... great service !!
Company replied
Really quick service. There was an issue with the first handle sent but this was quickly resolved and a replacement was sent FOC within a couple of days. Couldn't ask for a better service
Company replied
We found the door handles we really liked in Door Handle Store - great selection of door handles! - and at a very reasonable price, too. The delivery was swift. When I had a query about one item, the... See more
Company replied
Company details
About Door Handle Store
Written by the company
At Door Handle Store we are specialists in premium door handles and accessories. With an extensive array of door hardware, our collections include the best quality hardware on the market.
With our luxury products available through a straightforward Next Working Day delivery service for any order placed before 3 pm, you will receive your new premium door hardware swiftly.
Any orders placed over £150 will also receive free delivery.
Offer your valuable feedback to help maintain the exceptional experience we provide and enhance our incredible customer service.
Contact info
106 Elkington Street, B6 4SL, Birmingham, United Kingdom
- 0800 0590 700
- websales@doorhandlestore.com
- doorhandlestore.com
4.5
Excellent
435 reviews
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Excellent service and quick delivery
September 23, 2023
Reply from Door Handle Store
Good Morning,
Thank you for your kind words. We are pleased to see that you find our customer service of good quality and our delivery service efficient. We try our best to meet the needs of all our customers.
Team Door Handle Store
Everything went smoothly
Everything went smoothly. Received my door handles on time, exactly what I expected to receive
September 22, 2023
Reply from Door Handle Store
Good Morning,
Thank you for your kind words. We are pleased to see that you find our products of goods quality and our delivery service efficient. We try our best to meet the needs of all our customers.
Team Door Handle Store.
Door handles wer really lovely
Door handles wer really lovely , very pleased with them , I would definitely buy again , thank you so much ,
September 22, 2023
Reply from Door Handle Store
Good Morning,
Thank you for your positive feedback. Our products are crafted with our customers in mind. We are glad that you find your product of good quality and are satisfied with them.
Team Door Store Handle
Unbelievably
Unbelievably, they had the exact handles I bought elsewhere years ago. Good prices, godd communication, fast delievery and wel packaged - all good thank you.
September 22, 2023
Reply from Door Handle Store
Good Afternoon,
Thank you for taking the time to leave us this positive review. We try our very best to ensure all our customers have the smoothest experience when ordering with us not matter what.
Team Door Handle Store
Good prices prompt delivery
September 14, 2023
Reply from Door Handle Store
Good Morning,
Thank you for your kind words. We are pleased to see that you find our prices affordable and our delivery efficient. We try our best to meet the needs of all our customers.
Team Door Handle Store
Good quality fittings delivered on time
September 19, 2023
Reply from Door Handle Store
Good morning,
Thank you for your kind words. We are pleased to see that you find our products of goods quality and our delivery service efficient. We try our best to meet the needs of all our customers.
Team Door Handle Store.
Excellent speedy service
September 19, 2023
Reply from Door Handle Store
Good Afternoon,
We cherish your kind words and aim to keep our service to the best of standards so that our customer can continue to have a smooth experience.
Team Door Handle Store
Item turned up quickly but…
Item turned up quickly but unfortunately had a defect on the shelf - as this needed to be used asap so have filled the split in with filler.
Shame as it was a nice product
September 26, 2023
Unprompted review
Reply from Door Handle Store
Dear Nicola, Can you please share order number with us so that we can get in touch with you to resolve your dissatisfaction with our service. Thank you.
They were exactly as described and…
They were exactly as described and delivered on time
September 18, 2023
Reply from Door Handle Store
Good Morning,
Thank you for your kind words. We are pleased to see that you find our products of goods quality and our delivery service efficient. We try our best to meet the needs of all our customers.
Team Door Handle Store.
Needed a different size spindle
Needed a different size spindle, sent me one out.fantastic customer service
September 16, 2023
Reply from Door Handle Store
Good Afternoon,
We cherish your kind words and aim to keep our service to the best of standards so that our customer can continue to have a smooth experience.
Team Door Handle Store
Replacement handles
I was very pleased to find handles to match our kitchen cupboards as I was unable to find replacement drop down drawer handles.
It was good to be able to choose the quantity & not be tied to packs.
I ordered them after 3pm & they arrived well packaged the following day. Excellent service! Thank you 😊
September 4, 2023
Reply from Door Handle Store
Good Morning,
Thank you for your positive feedback. Our products are crafted with our customers in mind. We are glad that you find your product of good quality and our delivery services efficient,
Team Door Handle Store
Cheaper than the same ones I bought…
Cheaper than the same ones I bought from Wickes. Packaged lovely. Very pleased. I now know where to go if I need any handles.
September 16, 2023
Competitive price and super quick delivery
I just purchased beautiful internal door handles at a very competitive price.
They were delivered to Northern Ireland within 20 hours of ordering them! Now that's great service.
September 22, 2023
Unprompted review
Great Products
Great prices, good products and quick efficient service. Also quick at answering the phone if you need to call…. A pleasure to do business with….
September 14, 2023
Reply from Door Handle Store
Good Afternoon,
Thank you for taking the time leave us a review. We are happy that you find our delivery and customer services effective. We aim for the best and hope all our customers have a smooth and easy experience when using us.
Team Door Handle Store
Reply from Door Handle Store
Good Morning,
Thank you for taking the time to leave us this positive review. We try our very best to ensure all our customers have the smoothest experience when ordering with us not matter what.
Team Door Handle Store
Reply from Door Handle Store
Good Morning,
Thank you for taking the time to leave us this positive review. We try our very best to ensure all our customers have the smoothest experience when ordering with us not matter what.
Team Door Handle Store
Great Company
Swift delivery, I forgot to put my address house number and they kindly phoned me to let me know I had forgotten to put my house number with the purchase I made. Thankyou.
September 12, 2023
Reply from Door Handle Store
Good Morning,
Thank you for taking the time to leave us this positive review. We try our very best to ensure all our customers have the smoothest experience when ordering with us not matter what.
Team Door Handle Store
Team Hiatt
Highly recommended
The ordering and delivery is excellent I had a problem with my door handles i telephoned them and it was resolved within 24 hours. Would certainly use them again.
August 31, 2023
Reply from Door Handle Store
Good Afternoon,
Thank you for taking the time to leave us this positive review. We try our very best to ensure all our customers have the smoothest experience when ordering with us not matter what.
Door Handle Store
Great communication
September 10, 2023
Reply from Door Handle Store
Good Morning,
Thank you for your feedback.
We appreciate the fact that you find our customer service of high standard.
Team Door Handle Store
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