Within a day of ordering 3 locks they were despatched and a day later arrived. Locks are Yale and were excellent value which could not be beaten. Initial enquiry with the company regarding door widt... See more
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I thought I had ordered exactly which lock I needed, it looked correct on the web page, but either I misread the details or they were not completely clear. In the end I ended up with a lock that was s... See more
Excellent service from Door Solutions Direct!! Their website makes it easy to order the desired item and, if necessary, specify dimensions. I purchased a stainless steel kick plate for my front door.... See more
We ordered 2 aluminium kick plates and they are both exactly as we ordered. The pre-drilled holes helped a great deal and the plates also came with screws for fixing. The packaging was very good and... See more
Company details
Written by the company
Door Solutions Direct are leading UK based distributor of all Architectural ironmongery needs. Based in the West Midlands with over 30 years experience. Experienced and qualified staff available offering the highest level of service at all times. The Door Solutions Direct range gives you a massive choice of products, including all the major brands, plus our own range of products. We also Manufacture Door Kick and Finger Plates on site which enables us to save customers time and money. We will cut our plates to suit any requested size. Our plates are available in Polished Brass, Polished Stainless Steel, Stainless Steel and Aluminium. Whatever your Architectural hardware needs, this website is sure to have the right product for you. The choice caters for all styles, materials and budgets.
Contact info
6 Julian Close, ws6 6np, Walsall, United Kingdom
- 08002545154
- sales@doorsolutionsdirect.co.uk
- doorsolutionsdirect.co.uk
Excellent reliable service & superfast…
Excellent reliable service & superfast delivery
October 10, 2024
Item not delivered
Item not delivered. On contacting Door Solutions (DS), I was told Fedex returned the item after 'failing to find address' and 'failing to contact recipient' (I would challenge both). DS gave me the option of delivering to a neighbour (same post-code - doh!) or a place of business (I'm retired - doh!). A 'director', listening in to our conversation, advised the person I was speaking with to give a refund (fail/fail situation - doh!). In the end I agreed that DS should request Fedex to deliver to a collection point for me in a nearby town (yeah!). However... I received a text message from DS that they had given me a full refund as the agreed Fedex collection point is 'not a drop off point' - doh! (Maybe disingenuous and worth following up?) Pity a different courier was not an option, even though on the DS website, DS 'ship with DPD' - doh solutions!
August 22, 2024
Unprompted review
Good price for good product
Good price for good product, delivered quickly. Highly recommend
July 30, 2024
Superb service very helpful with…
Superb service very helpful with dealing with my request
Delivery came when they said
Great to know that there are firms who put the customer first
June 14, 2024
Good customer service
Had prob with items I received ( wrong order) but was sorted quick 🙂 thanks to all involved.
June 10, 2024
Excellent service and fast communication
June 5, 2024
once again great goods at a great price…
once again great goods at a great price with swift delivery
May 30, 2024
Door Closer
Found what I was looking for quickly on the site, ordering was easy and delivery was quick.
May 3, 2024
Great price and great selection of…
Great price and great selection of products, I purchased two made to order finger plates, drilled, countersunk and radius corners with screws supplied, brilliant, arrived by courier and so well packaged.
I will definitely use them again.
April 30, 2024
1 week for delivery from placing order…
1 week for delivery from placing order not what's stated when purchasing no tracking info and advised on dates and no product received when advised.
Poor really!
April 11, 2024
Excellent solution to prevent damage by dog scratching door
Timely delivery. An excellent choice to cover sibe of glazed kitchen door which dog has wrecked by scratching. So good you cut to size
April 9, 2024
Fast erricient delivery thankyou
March 21, 2024
Have not received order !
March 7, 2024
No communication - nothing dispatched
My order 6th Feb, has not been dispatched and no communication made by the company to explain why, apologise, or resolve the issue. After waiting some time I phoned and was told someone would find out the problem and get back to me - no-one called back and now I've called and emailed to chase this again. Not an experience to praise so far. Now 28th Feb and still waiting.
February 6, 2024
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