Ordered doors which are clearly advertised as “3-5 day delivery”. Over a week later there is no response. I have called many times using the main phone line (supposedly Customer Services”), but simply... See more
Company replied
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Ordered doors which are clearly advertised as “3-5 day delivery”. Over a week later there is no response. I have called many times using the main phone line (supposedly Customer Services”), but simply... See more
Company replied
Exceptionally pleased with service received from Door Station. Expert knowledge about the product lines made choosing the right product a breeze. Once order was placed, we were kept well informed of p... See more
Bought a bespoke oak door from Doorstation, online. Ordering process went very smoothly, all my queries were answered incredibly quickly by Dan and colleagues. After the predicted lead time (whi... See more
Very helpful service - Dan was able to provide some guidance on which doors would best fit some unusually sized frames and what work would be involved for the carpenter. They also accommodated a few... See more
Written by the company
Door Station is an online door supplier, offering internal and external doors at competitive prices. Door Station is able to supply door casings, architrave, skirting board and quality ironmongery – mostly with the option of being unfinished or pre-finished. We deliver anywhere in the UK and offer the best customer service in the industry.
Our team know the importance of stocking the best products and providing the best customer service. We have spent time sourcing quality products and are able to offer them to you at some of the best prices online. We believe your customer journey should be easy and stress free from start to finish. Our experience means we can help you find the right products to meet your needs.
Unit 62, Zone 1 Deeside Ind. Park, Welsh Road, CH5 2LR, Chester, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Can't rate Door station enough, we had some issues with the manufactured element of our doors which was unfortunate, but how Door Station have dealt with it has been so reassuring, pro active, communicative and positive that I would have no hesitation in using them again.
Brilliant service! my doors were dispatched swiftly and delivered with care. I really appreciated the ability to track the progress of the delivery vehicle.
So easy to order and doors I wanted was not in stock an awaiting delivery...so Dan kindly gave me 2 other doors which were s bit more money...delivery was good too...would recommend to anyone x
Door arrived and very well packaged,
When opened there were no marks on it.
Very pleased with the door, very well made, would recommend to anyone.
Beautiful designed custom made doors great quality. Down fall 6 months waiting arrival.
Arrived on the expected day & all doors look good. Only improvement would be a message with approximate delivery time
Ordered 3 x made to measure doors. Bit of a wait ‘21 weeks’ (Thought the advertised lead delivery time was wrong - it wasn’t), however worth it in the end.
Within a few days of placing the order, I received the design diagrams (Again I thought they would simply cut / shave a set of doors to my specifications - wrong again, as the doors were actually made to the exact measurements ensuring all aspects of the door were symmetrical - hence the delay).
All in all I would be happy to purchase more doors in the future.
I had to have made to measure doors so had to wait for them to be made but not as long as I thought. The service was excellent from start to finish with Matt and Dan who were extremely helpful and always kept me updated. The doors were delivered on time and I could track the order and when they came they were excellent quality.
Lovely beautiful doors even more beautiful in real, vary elegant and expensive look
I know there’s a lead time for custom made but 6 months is a joke really

Reply from Door Station
Doors were good well wrapped and delivered as advised. But no actual delivery info from courier so doors were left outside garage in rain. Not ideal but no problem this delivery
My order was unfortunately missing hinges and the door i ordered was not sized as per the website.
Good quality product though and customer services resolved issues promptly.

Reply from Door Station
Nice helpful customer service really good doors 🚪 and the dilvery people were cool 😎.
Had a number of doors delivered, but the factory pre-finish isn't what we expected or matching to our existing doors. I contacted Doorstation several times to arrange a return & it is disappointing that it is very difficult to speak to anyone directly, calls are either not answered or go to an answering service that takes a message. Communication seems inevitably to be by email. Despite some initial confusion in arranging the return, Dan has worked to engineer a resolution with the manufacturers & hopefully this will resolve the problem.
The door is great the size is as ordered.it took a very long time to arrive but i appreciate you are popular hence very busy.
i ordered n oak door, the door received is veneered my only disappointment.
other than that very happy.
Delivery driver was very slightly later than scheduled, but very apologetic & courteous. He assisted with unload and carry to the house (the fire doors are a little weighty).
Doors look really well finished, but not installed at the time of writing this.
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