dotcards.net Reviews 948

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 102 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding the products easy to use and set up. Many appreciate the convenience of sharing information quickly and efficiently, often highlighting how it saves time and is a modern alternative to traditional business cards. People also find the products affordable and a good value for the price. However, some people mentioned issues with product quality, with some items not working consistently or falling apart. There were also mixed opinions regarding customer service, with some experiencing excellent support while others reported dissatisfaction, including slow responses or inconsistencies regarding subscription details. The effectiveness of certain products, like the bracelet, was also a point of concern for a few customers.

What people talk about most

Product

Customers had ambiguous experiences with product. Many reviewers praise the product as amazing, great, and a... See more

User experience

Reviewers express satisfaction with the user experience, highlighting its ease of use and professional feel.... See more

Price

Consumers find price to be ambiguous. Many reviewers express dissatisfaction, citing hidden fees,... See more

Quality

Users describe ambiguous interactions with quality. While some customers praise the great quality, ease of... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise the support, highlighting... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been using Dot cards since 2021. I thought it was good in general and i reordered in packs of 5 or 10 for friends as gifts whenever they were on sale. I'd say Dot cards work well for iphone tap... See more

Company replied

Rated 4 out of 5 stars

The fact that all your information fits into one card and you have no need to carry multiple cards. Getting the point across with one informative card and showing everyone that you are able to evolv... See more

Company replied

Rated 5 out of 5 stars

My original order did not arrive, it was lost in the never never land of usps shipping snafus. All it took was a simple email and a replacement order was resent and I received it super fast and was... See more

Company replied

Rated 5 out of 5 stars

The card was easy to get in the color i wanted, super easy set up, and customer service was beyond 5 stars. Shop app put wrong address on order and customer service had it fixed with conformation emai... See more

Company replied


Company details

  1. Software Company
  2. Business Networking Company

About dotcards.net

Written by the company

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Dot.Cards revolutionizes the conventional concept of business networking by offering innovative and eco-friendly smart business cards. This modern and cutting-edge platform leverages advanced technology to bridge the gap between the traditional and digital worlds, driving effective business communication in the rapidly evolving corporate landscape.

Dot.Cards' smart business cards are fully customizable, allowing users to infuse their personal or corporate branding into the design. The customization options extend beyond mere aesthetics, enabling users to incorporate vital business information, such as name, job title, contact details, and social media handles, to name a few. The cards can also accommodate QR codes, making the process of sharing and storing information incredibly convenient and instant.

The intelligent digital nature of the cards from Dot.Cards caters to the contemporary needs of businesses. The cards have the capacity to store a plethora of information, which can be shared with just a simple tap or scan. This interactive feature facilitates seamless connectivity and networking, reflecting the brand's mission of streamlining business communication. With one of these smart cards in hand, the need for manual data entry evaporates, thereby saving time, reducing errors, and enhancing efficiency.

Designed to cater to a diverse audience, the pricing structure is flexible and accommodating. Whether it's a startup looking for cost-effective solutions or a multinational corporation seeking a bulk order, Dot.Cards ensures its smart business cards are accessible to all. Their customer-centric approach is further reflected in their responsive customer service, which is committed to assisting users in navigating the product range and functionalities.

Overall, Dot.Cards exemplifies the fusion of innovation, efficiency, and sustainability. Their smart business cards not only enhance business communication but also promote an eco-friendly approach to networking. This platform is a go-to solution for any individual or business looking to leave a lasting impression, while simultaneously preserving the environment.

Thank you for your Dot Cards Trustpilot reviews!

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4.1

Great

TrustScore 4 out of 5

948 reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Experience ~Great !

What makes my experience great with DOT.COM? I have the "wrist" version, it's fast to tap your phone and obtain your business card. No more lost cards to add to your contacts. It's automatic!

November 11, 2024
Rated 2 out of 5 stars

How can I rate the card when I haven’t…

How can I rate the card when I haven’t got it.

November 4, 2024
dotcards.net logo

Reply from dotcards.net

Hi Michael, apologies for the confusion and the delay with your order.

We understand how frustrating it is to receive a review request before your card has arrived. We’d like to look into the shipping status and make sure this is addressed as quickly as possible.

Please reach out to our support team at support@dot.card, and we’ll be happy to assist and provide an update.

Rated 5 out of 5 stars

Dot Review

I had the opportunity to meet someone at a business social with a dot card after seeing multiple videos on instagram- after making my purchase I am pleased. I’m unsure if you guys have an app yet but you should have a application for dot users to log in view your profile and connect with others outside of going on to the webpage.

November 2, 2024
Rated 1 out of 5 stars

Products not for professionals

These products don’t work reliably (at all really). They aren’t for professionals who actually need to build relationships and develop business. They’re for people who think it’s kinda cool and don’t actually need the product to work properly every time.

October 21, 2024
Unprompted review
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Reply from dotcards.net

Hi Robert, we appreciate you sharing your perspective.

dot. is used daily by professionals across many industries, so what you described isn’t the experience we expect or intend to deliver. When reliability issues come up, they are usually something our team can identify and resolve, whether through setup guidance or addressing the device itself.

If you’re open to it, we’d welcome the chance to review what you experienced and help bridge that gap. Our support team is available at support@dot.cards and would be glad to assist.

Rated 1 out of 5 stars

Does NOT allow you to update your profile after initial setup

EDIT: The company had responded to this review asking me to reach out so they can make this right... they ended up ignoring me and the response to this review had no actual substance behind it to make this situation right. This has to be the worst experience I've ever had as a customer by a LONG shot. If you are reading this to decide to make a purchase, stay far far away unless you can see the future and predict you will not run into any technical issues.

This product did NOT work as intended and customer service is absolutely no help whatsoever. So my profile for my card was made when I first bought the card. Obviously the upside to this device is you can change your profile and information whenever you want.

Well that's not the case. My profile allows me to update it online but when I actually use the card my original profile shows up to the people I am giving my information to... I had reached out to customer service because I was under the impression this was a simple fix. Here we are OVER 1 MONTH LATER and I am currently being ignored by customer service. They told me it was fixable and they would "get it fixed whenever they get it fixed". The woman i was emailing with was named Cindy and she was no help whatsoever. I have been nothing but courteous and polite and she has continued to ignore me and lie to me and lead me on.

DO NOT BUY. IT DOES NOW ALLOW YOU TO UPDATE YOUR INFORMATION AFTER THE INITIAL SET UP OF YOUR PROFILE.

July 31, 2024
Unprompted review
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Reply from dotcards.net

Hi Ryan,

Thank you for sharing your feedback, and we’re truly sorry you’ve had such a frustrating experience. We understand how disappointing it can be when something doesn’t work as promised, especially if you’re unable to update your profile and feel unsupported by our customer service.

Our product is designed to let you change your information anytime, so we understand how concerning it is that your profile updates aren’t showing up. We sincerely apologize for any miscommunication or delay you’ve experienced – this isn’t the standard we set for ourselves.

We would love the opportunity to make things right. Please reach out to us directly at support@dotcards.net, and we’ll do our best to resolve the issue promptly. Your feedback helps us improve, and we appreciate you bringing this to our attention so we can address it and ensure you receive the support you need.

Rated 4 out of 5 stars

The purchasing experience was great

The purchasing experience was great. The only critique I have is that a customer still CANNOT create a specific profession based profile. The profile itself has too few characters/choices to delineate and convey ones entire title/portfolio.

July 8, 2024
Rated 3 out of 5 stars

armband

I like the cards but the armband doesn’t work to well. Hard to get it to connect to the device.

July 1, 2024
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Reply from dotcards.net

Hi Dwight, thanks for sharing this.

We’re glad to hear the cards are working well, and we’d like to help with the dot.band connection issue you mentioned. That’s something our team can usually resolve with a quick check or guidance.

Please reach out to us at support@dot.cards and we’ll be happy to assist.

Rated 1 out of 5 stars

I've purchased 2 dot cards

I've purchased 2 dot cards, one the size of a credit card with QR code and the dot.thin. After the first one I purchased it stopped working and I had to have prospective clients scan the QR code. I contacted support and they wanted me to make a video to send them to show it was no longer working. Like I want to sacrifice my $125 / hour time to make them a video. Why could support just take my word for it and send me a replacement? After all I own an IT company and technology is my specialty. The second one I purchased was a dot.thin and it didn't work out of the package. I'm not going to waste my time with this company anymore and will look for an alternative! Beware!

Update: I ordered (2) new Popl cards, one credit card size and the other the small rectangular size for the back of my phone. They both scanned the first time and they've been working great since! I highly recommend Popl!

July 10, 2024
Unprompted review
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Reply from dotcards.net

Hi Tim, we appreciate you sharing your feedback and are sorry for the experience you had.

This clearly didn’t meet expectations, and we regret the frustration it caused. Your comments are valuable and help us continue improving both our products and how we support our customers.

Rated 1 out of 5 stars

I do not do reviews

I do not do reviews. I have been asked multiple times for a review. Stop asking now you have a bad one.

June 24, 2024
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Reply from dotcards.net

Hi Kelly, we understand and apologize for the repeated review requests.

Thank you for bringing this to our attention.

Rated 5 out of 5 stars

Ease of use and comfort

Ease of use and comfort wearing the band. It's really easy to set up and do just about anything to ones needs. Perfect and compared to physical paper business cards that get tossed or lost, it saves a ton of money in the long run.

June 20, 2024

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