Doubleboxedtoys Reviews 2,742

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Absolute saviours! I took my toddler to disneyland paris for his 3rd birthday and got him the disney 100 Mickey fashion doll and 8 months later it broke. Searched online desperately trying to find eve... See more

Rated 5 out of 5 stars

From a regular DBT purchaser, they are always keeping you updated with your order. Always quick delivery, sometimes the prices can be too high but clearpay makes them less painful! And it’s the price... See more

Rated 5 out of 5 stars

We are planning our first trip as a family to Disneyland Paris and I was looking for some merchandise. Found exactly what I was looking for on double box toys, wasn’t expecting it to be shipped for an... See more

Rated 5 out of 5 stars

Very reliable shopping experience from Double Boxed toys! I have enjoyed the collectibles I have purchased from them! The service I have received from staff, especially from Josh is top notch! He... See more

Company details

  1. Online Marketplace

Written by the company

Double Boxed Toys specialise in hard to find and USA exclusive items from the USA. Our products range from Walt Disney World Exclusives to store exclusives such as Box Lunch, Hot Topic, Walmart & Target. You can request any USA product (doesn't have to be one we currently stock via the menu on our website. Disney Exclusives Star Wars Galaxy's Edge Items Squishmallows Marvel Exclusives Funko Exclusives LoungeFly Exclusives Pokemon Exclusives Anime Exclusives Universal Studios Exclusives We are the leading leading suppliers of USA, UK & International Exclusive releases and we strive to ensure that you get the products you order in a timely, well packaged manor. Our company details are: Double Boxed Toys Ltd 1 Ropers Court Prescot Business Park Sinclair Way Prescot L34 1QN Company Registration Number: 11389712 VAT Number: GB 296 6353 58


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Rated 5 out of 5 stars

Fantastic Service

Absolutely in love with my Haunted Mansion Scentsy Burner! Perfect addition to my collection. Fantastic service from Josh at Double Boxed Toys who even upgraded my delivery! Would highly recommend them!

January 15, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service, item delivered early had a lovely email from Josh to let me know it was on its way 😁

January 16, 2024
Unprompted review
Rated 5 out of 5 stars

Lovely site no worries

First time using this company but definitely won’t be the last. My order came earlier than expected, Josh fully informed me that it was being dispatched earlier and upgraded my delivery. Can’t wait for payday to get more lovely stuff!

January 10, 2024
Unprompted review
Rated 5 out of 5 stars

Great product at a great price

Great product at a great price, Josh from the team made sure my order was out as fast as possible and it’s things like that that make the difference, thanks very much again

January 15, 2024
Unprompted review
Rated 5 out of 5 stars

Great site for all nerd stuff

Great site for all nerd stuff! got my moon knight loungefly for the best price and through clearpay! Josh handled my order and i couldn’t be more happy with the service! 10/10 will be back to purchase more!

January 15, 2024
Unprompted review
Rated 5 out of 5 stars

Moon Knight Loungefly

Wanted a Loungefly bag that I thought was only available from a specific shop in the US that wouldn't deliver to the UK and was so happy to find it on Double Boxed Toys. I ordered it and assumed it would take at least a month to get here, but came within a couple of weeks, and Josh from DBT hurried my shipment after it arrived in the country to get it to me within another couple of days. Really great service, very communicative, and fantastic choices of products! Would highly recommend!

January 11, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing and fast service

Amazing and fast service. Josh was absolutely brilliant. I received my purchase so quickly. We are a Disney mad family so I will definitely be ordering again Thank you Josh

January 13, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and…

Excellent customer service and communication. My items were delivered very quickly, and I had changed my order to add another item. Where Josh was amazing and helped with adding item and also getting item sent out to me even faster than expected. Would highly recommend this store and also thank you Josh for being great. Thank you.

January 10, 2024
Unprompted review
Rated 5 out of 5 stars

I’ve ordered from Double Boxed toys a…

I’ve ordered from Double Boxed toys a couple of times now and have always experienced great customer service. The products have come earlier than expected and have been kept in touch with regarding my order. Thanks especially to Josh. Great place to get my Disney merchandise!

January 12, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent. Will definitely use again

I received my item yesterday, ahead of the scheduled delivery time. Josh emailed me and gave me an update on my order. The customer service was excellent, my item arrived well packaged and in excellent time. Couldn’t ask for better. Thank you

January 11, 2024
Unprompted review
Rated 5 out of 5 stars

Very quick and helpful service.

Contacted Double Boxed Toys to see if they had an item I wanted in stock, they had one coming in. I ordered on Tuesday and I received it today, cant fault them, great communication and service. Will definitely buy from again. Thanks Josh.

January 12, 2024
Unprompted review
Rated 5 out of 5 stars

This is a great site!

Items can be expensive compared to what you would spend in store, but the delivery is fast, reliable and nothing has ever arrived damaged. It's a great site for park exclusive items that can't be purchased here in Europe.

January 12, 2024
Unprompted review
Rated 1 out of 5 stars

Disgusting Customer Service

Disgusting customer service from this company, not responding to emails, making condescending remarks and treating me like an idiot.

I asked when my order will be delivered, I get mansplained what a working day is. I ask what is my estimated delivery date, I get told “21 working days is 3 weeks”.

I can NOT believe how I’ve been treated after spending a significant amount of money. Can’t say I’ll ever shop here again.

January 12, 2024
Unprompted review

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