Danny came when he said and was very friendly and efficient. He fixed the underfloor heating manifold. I had been told previously that I would need a new one. He seemed very genuine and clearly an exp... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Had boiler serviced by Patrick. He was punctual, polite and extremely knowledgeable. Had noisy radiator on start up, after service very much quieter. He also provided me with a DPB pen - regular pen o... See more
Company replied
From start to finish Dan and James were brilliant and I couldn’t rate them highly enough. Professional and friendly and excellent at explaining everything. Boiler, gas fire and underfloor heating al... See more
Company replied
Would have no hesitation in recommending this company. Jim and Danny are very helpful, very pleasant and even tidied up after themselves. Brilliant job in fitting our new air-conditioning unit. Many t... See more
Company replied
Company details
Written by the company
We provide plumbing and heating services in Scarborough, North Yorkshire and the Surrounding areas
Contact info
16-18 Falsgrave Road, YO12 5AT, Scarborough, United Kingdom
- 01723313404
- info@dpbplumbing.co.uk
- dpbplumbing.co.uk
4.9
Excellent
264 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
kitchen tap
messaged to see if they were available to fit a new kitchen tap. Responded very quickly with a reply to say the office would be in touch, which they did, made an apt for the Weds, came as planned, fitted tap, no problems, no mess. Excellent service. Will be using them again
September 9, 2021
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you for your review and we hope to be of service to you in the future. Kind regards DPB Plumbing and Heating Engineers Ltd.
Excellent service
I contacted Dan on a Sunday evening regarding a boiler issue resulting in no hot water for my tenant. He sent an engineer the next working day who had the issue fixed in no time! I was extremely pleased with the service given and wouldn’t hesitate to contact him again if needed.
September 8, 2021
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you for your review and very kind words Danica, we hope to be of service to you in the future.
Dan was on time and fixed my problem in…
Dan was on time and fixed my problem in no time. He is very polite and comfortable to be around and i would recommend him and the company.
September 3, 2021
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you Jill for your review and very kind words, we hope to be of service to you again in the future.
Kind regards - Dan and the Team at DPB Plumbing and Heating Engineers Ltd.
We contacted DPB Plumbing and Heating…
We contacted DPB Plumbing and Heating Engineers Ltd yesterday as our Worcester boiler had packed up. Ian arrived this morning as arranged and sorted the problem out for us. He was very pleasant and professional at all times and we would definitely call on DPB again if needed. Thank you.
August 24, 2021
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you for your review and very kind words which I will share with Ian and the team. We look forward to being of service to you in the future. Kind regards
New shower
Installed new shower and a new outside pipe to fix leak. All done to a high standard, on time and in a professional manner.
August 15, 2021
Unprompted review
Efficient friendly service.
Called out dpd for an emergency on Saturday tea time water tank leaking. Ian arrived quickly was efficient friendly and quickly sorted the problem for the weekend.
August 15, 2021
Unprompted review
Excellent service from Dan and the…
Excellent service from Dan and the team, never let you down.
August 13, 2021
Unprompted review
Highly recommend
Supplied new kitchen sink and upgrade to toilet flush. No problems, completed in time stated. Pleasant and
helpful team. Would highly recommend.
August 10, 2021
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you for your review and very kind words and we hope to be of service to you in the future.
Faulty boiler
Had a faulty boiler,DPB sent ian out the same day. He was very polite,got the job done and tidied up after himself. Would definitely use them again.
August 9, 2021
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you Abi for your review and kind words. We look forward to being of service to you in the future.
Excellent service from Dan and the…
Excellent service from Dan and the team, after having 2 new radiators, and boiler service. Would highly recommend.
August 6, 2021
Unprompted review
A very satisfied customer
As owners of a number of properties, we have had dealing with quite a few heating engineers in our time. We can honestly say that Danny and his team are by far the most professional, considerate and friendly of them all. Their workmanship is second to none.
They did everything they said they would and more, including fixing a “wonky” tap. All rubbish was removed and everywhere cleaned to a high standard.
Thank you so much for your excellent work with installing our new boiler and sorting out very old piping, it has been a pleasure.
July 31, 2021
Unprompted review
Bathroom Work
Got these guys in for an en suite and main bathroom makeover. They've been in the house for over a month and I honestly couldn't have asked for harder working, more pleasant guys to do it.
My bathrooms look amazing. Excellent standard of work, given advice when needed and left the place spotless after each day.
Would not hesitate to recommend.
July 16, 2021
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you for your review and very kind words which are much appreciated everyone at DPB Plumbing and Heating Engineers Ltd. We hope to be of service to you again in the future.
Punctual
Punctual, pleasant, proficient and professional. Prompt action in the past has twice averted near disasters. Would completely recommend. Recent signing up for Homecover has given me great peace of mind.
July 1, 2021
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you for your review and kind words which are very much appreciated. We look forward to being of service to you in the future.
Excellent
I've had my boiler fitted and serviced by DPB since 2017. They are always very friendly and professional. I've never had any issues with their service and they always leave everything clean afterwards.
June 28, 2021
Unprompted review
Excellent service and an amazingly…
Excellent service and an amazingly wonderful team. Cannot fault them in installation. I would recommend these guys 100%
June 18, 2021
Unprompted review
First boiler service
First boiler service. Fast response to enquiry. Due to a technical problem (nothing to do with DPB), it was not a straightforward job. Ian the service engineer was patient thorough and helpful. Louise gets a vote of confidence too. Very happy and have signed up for DPB Homecover plan. Reassuring to have a reliable efficient plumbing and heating company/team on speed dial!
June 15, 2021
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you for your very kind words which are much appreciated, we are happy to be of service to you.
I would highly recommend DPB Plumbing &…
I would highly recommend DPB Plumbing & Heating. Louise on the phone was professional, friendly and helpful as was Ian who came to do the service of my Gas Boiler and heater. Very prompt service too 5*
June 10, 2021
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you for your review and kind words which are very much appreciated, we hope to be of service to you again in the future.
Good work and great communication
They got back in touch with me the day I left a message (which is rare in Scarborough). Turned up when they said they would and did the job. Recommended
June 9, 2021
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you for your very kind review, we always strive to deliver good customer service and we hope to work with you again in the future.
I was having a lot of problems getting…
I was having a lot of problems getting any plumbers out to repair a leak from my bath I called DPB and they came the following day sent a very friendly guy round, Ian and he managed to fix the leak for us we are so grateful for this as it had caused a lot of stress so thank you very much and all at reasonable prices too 5 stars will use you again for future works for definite!
June 9, 2021
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you for your very kind review Helen, we were pleased to be of service and we look forward to working with you again in the future.
Fantastic service.
Fantastic service from start to finish. Great workmanship, care and attention, and great communications too. Would recommend.
June 9, 2021
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you your review and kind words which are very much appreciated.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.