Great people, managed my entire moving of home seamless. They were very helpful, careful and very knowledgeable on how to manage taking apart furniture and putting it together in the new home. Brillia... See more
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Excellent staff. Amazing customer service. Kept me informed when exactly they would arrive. Just as they're name says Professional Removals. We had Peter and Jordan who are my new 'Super Heroes as... See more
Company replied
Amazing service. 5 story house, narrow stair ways moved out of town (with parking limitations due to TFL) to different rooms in new homes. Very complex move with expensive art and furniture. Everythin... See more
Company replied
What can I say guys,you were fantastic throughout! I'd had a few removal quotes but was impressed that you followed up on your quote, asking how things were progressing & did I have any questions whe... See more
Company replied
Company details
Written by the company
Direct Professional Removals is a fully insured company offering removal services in and out of England. We will be happy to assist you with all your transportation, packing, removal and storage needs. All our workers are experienced and responsible professionals, they will handle the packing, transportation, dismantling and reassembly of your belongings with great care. Domestic and commercial removal services offered.
Contact info
Leander Road, CR7 6JW, United Kingdom
- 07543474009
- dpremovals.co.uk
- dpremovals.co.uk
Excellent service from DP Removals
Moved on 30th April 2021 but only just got round to leaving a review.
I can't recommend DP Removals enough. They turned up on time, took great care wrapping my furniture and putting it into the van. I had them booked for 3 hours and the 2 guys had finished moving everything from a ground floor flat to a 4th floor flat in 2 and a half hours. As they still had half an hour left, the guys kindly offered to put my furniture together for me which took them 3 times less than it would have taken me ! Thanks guys. You made what was turning into a stressful day a lot less stressful.
June 18, 2021
Unprompted review
Reply from Direct Professional Removals Ltd.
Hi Nadine, thank you very much for leaving us such a glowing review! We are glad you stayed satisfied with our services, we hope everything is going great with new house!
Fantastic service
The guys were fantastic, quick, efficient, polite and professional. Nothing was too much hassle. None of our goods were damaged as they took extra care to cover them in protective coverings. Worth every penny.
June 1, 2021
Unprompted review
Reply from Direct Professional Removals Ltd.
Hi Karen,
Thank you very much for taking the time to leave us feedback we really appreciate it!
We're glad you were satisfied with our services, we want to wish you the best with your new home.
Efficient
In loading and packing up the two removal folk were very efficient and helpful.
My only gripe was due to severe traffic caused by fire in the Blackwall tunnel - beyond anyone's control - the removal van wan took an extra 3 hours, which I was billed in full for. Travel time would have been an hour.
A reduction from full charge would have been a kind gesture. I also did not appreciate the removal people saying they would only leave the property once confirmation from head office that the rest of the funds had been paid. Felt somewhat threatening and if customary could have been explained at booking.
May 31, 2021
Unprompted review
Reply from Direct Professional Removals Ltd.
Hi Lee,
thank you for leaving us your feedback, we really appreciate it!
We understand your frustrations about the delay due to a car catching fire in the Blackwall tunnel, we also got delayed severely as we had to be with another customer after you and the other customer wasn't that happy either.
Unfortunately as you understand, this is way out of our control and as we pay our staff members for the hours they were stuck in traffic, we are expecting our customers to reimburse us for said hours as well. Our initial exchange was a "per hour" agreement so we were charging you normally until the job was finished. You didn't ask for a reduction or a better deal at the end of the day, so we assumed everyone was on the same page and billed you normally.
As with all jobs, our office staff gets in touch with the customer around 20-30 minutes before everything is wrapped up and we kindly ask for payment to be sorted before everything is finished, in case there's a delay or in case the job finishes after the office has closed for the day at 17:00 pm.
Our teams almost never have to stay over to confirm that the payment has gone through because all our customers take care of payment in that initial call half an hour before we finish up. If that wasn't the case with you and there was a delay we can only assume there was a problem and we stayed there in order to make sure everything was ok.
Nevertheless, we are glad you stayed satisfied with our services and we wish you all the best with your new home!
Brilliant job
Brilliant job. Reliable and experienced. Moved all of my belongings including 6 valuable mirrors with no damage at all. Would highly recommend!
May 19, 2021
Unprompted review
Reply from Direct Professional Removals Ltd.
Hi Laura,
Thank you very much for the kind feedback! We really appreciate taking the time to leave us a review. All the best with the new house!
Reply from Direct Professional Removals Ltd.
Thank you very much for leaving us a review Adrian, all the best with the new home!
Professional, helpful, accommodating and competitively priced.
Direct Professional Removals are amongst the very top best businesses/services providers I have ever worked with.
Professional, helpful, accommodating and competitively priced.
They completely transformed an otherwise stressful process (moving apartments) into a pleasant experience!
Thank you guys for your truly awesome service!
April 27, 2021
Unprompted review
Reply from Direct Professional Removals Ltd.
Hi Kyriako, thank you very much for leaving us this review, we really appreciate it. All the best with the new house!
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