Dragonhawkofficial Reviews 

Amazing products and very informative/user friendly (both Dragonhawkofficial and all the tattoo gadgets) received my order super quickly, and the points/rewards system is worth it!

The best shop fore tattoo equipment!
Our favorite place.

All the products I bought are of pure quality. I bought mast fold 2 pro, cartridge needles etc. The seller also answers on WhatsApp if you have any questions. Thank you very much 🙏🏻

Have bought two machines from dragonhawk. Their service is amazing, arrived in New Zealand super fast and the machines are awesome. I am only new at this but so far I am Super happy with the purchases, customer service, speedy delivery and awesomely reasonable cost of the machines.

In the evaluation of this company for determining if we are proceeding with a large purchase, we noticed that we cannot find the owner of this company, CEO, or President. This concerns us greatly. We even did a massive search online in an attempt to find the Owner, President, or CEO. Nothing! Who is the Owner, President, or CEO of Dragonhawk Industry Co, Ltd.? I have great concern doing business with a company having no publicly known Owner, President, or CEO.

11/9/2025 I just read the response from the company regarding who is the owner, President, or CEO of the company, and their response confirms my concern. Not revealing this basic information which is actually required in the United States when forming a company, confirms all of my concerns with ever working with you.

I purchased a tattoo machine from Dragonhawk, and within a very short time of use, it began smoking and was deemed unsafe by the on-duty fire warden in my building, who had to remove it for safety reasons.

I contacted Dragonhawk immediately with full details of the incident. Instead of addressing the clear safety risk and arranging a refund or replacement, the company repeatedly demanded impossible “evidence,” such as call records with the fire department (which were never involved). Despite several emails and explanations, the issue remains unresolved.

I’m extremely disappointed in the lack of accountability, customer care, and product-safety follow-up. A company supplying electrical equipment that poses a fire hazard should take these reports seriously and act responsibly.

I would urge anyone considering purchasing from this brand to exercise caution and ensure that all safety and quality certifications are verified before buying.

I placed my order for a mast fold pro 2 kit and an ink and machine covers. Only after i made the card payment i looked on their fb. After reading the comments on the dragonhawk facebook page and the negative reviews, i started to freak out that i had just spent a lot of money on a scam . But my order arrived and my tattoo machine was well enough packaged that even the local currier throwing it over my gate did not damaged it. Still waiting for the needles to arrive but i have my tracking info and i can check how the order is coming along.

I purchased a Fold pro Year of the Snake and was so impressed with it i bought a Racer pro the following month.
The dragonhawk team are excellent.
They answered any questions and right away. They were so helpful to me when picking what machines I wanted.
Love the brand, love the products,love the prices, love the Dragonhawk team.

hi! i think that my machine doesnt work properly and i mean by that the needle doesnt go up and down and its like always be in a vibration and not a up and donw movement

Always excellent service! I buy all my PMU and tattoo products here! Viva DragonHawk!

There a great price for a great quality of product. I personally recommend at least giving them a try with there sample packs that have a little of everything and I promise you will find a few things you will really like in it. I normally get my packages a day or 2 early so I would say shipping matches the product quality

Good products, delivered fast. Customer support wasn't transparent about the highest discountcode at the moment, but I found one either way. Happy I made my purchase.

Super fast delivery to Austria! I Like the fact that you can easily chat with Customer Service on WhatsApp. They have answered all my technical questions related to a tattoo machine I purchased.

After ordering the wrong machine set and contacting the support they quickly reacted and helped me get the right one.
on top of that i became more that i thought.

Good reliable products, very happy with Dragonhawk/Mast. Everytime I have purchased from them has been a satisfying experience. Well made is getting harder to find, I prefer Dragonhawk/Mast over all others.

Legit website, good delivery tracking, arrived on time and packaging was well made. Power supply and cable look sturdy and sleek ( I already had the machine from this same brand and it's still going good).

Super sevice! Good quality for fair price

Great product and quick shipping! Dragonhawk is the best

Speed of delivery, quality of product.

Fast delivery, solid machine, fair price. Will definitely buy again from these guys !!!