DragonVapourUK Reviews 107

TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Ordered istick power 2c a week ago and not received any contact from seller ? I've gone through the process of age verification but coming back as failed made several attempts at this and again all fa... See more

Rated 1 out of 5 stars

Ordered vape juice x4 bottles with express delivery off the website and got a email next day saying it's been cancelled with no explanation and to be refunded.... That was 7 days ago still waiting for... See more

Rated 1 out of 5 stars

Terrible company. Still not received my items I ordered & I've emailed them about 4 times to ask for a refund. MY ADVICE IS DONT BUY ANYTHING FROM THEM AS THEY DONT SEND YOU WHAT YOU ORDERED, DONT REF... See more

Rated 5 out of 5 stars

Always excellent customer service shown by this company. Any time there has been a problem with my order (such as something being out of stock) they have always rang me to arrange an alternative opt... See more

Company details

  1. Vaporizer Store

Information provided by various external sources

Dragon Vapour offers over 60 brands of premium e-liquids plus a huge range of hardware that is suited to both users who are just starting out and for more advanced users. Furthermore, Dragon Vapour also offers different lines of CBD that can either be ...


Contact info

1.8

Poor

TrustScore 2 out of 5

107 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 4 out of 5 stars

Unfortunately my order still hasn’t…

Unfortunately my order still hasn’t left the UK since ordering. No updates for almost 1week. But That’s Royal Mail for you.

Other than that it was easy. And good pricing and friendly service. Cannot fault the store.

August 12, 2021
Rated 5 out of 5 stars

I'm yet to find fault with the products…

I'm yet to find fault with the products I have received from Dragon Vapour UK. Customer service is fab, postage is quick, all round 5 ⭐ service 😀

July 21, 2021
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Reply from DragonVapourUK

Thanks for the 5 star review and ordering with us Pam! You loyalty and feedback is much appreciated!

Rated 5 out of 5 stars

Great service

Product arrived quickly with free delivery. Would highly recommend this company.

April 24, 2021
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Reply from DragonVapourUK

Thank you for shopping with us and we’re delighted you had a 5 star experience!

Rated 5 out of 5 stars

Excellent service

Excellent service, really helpful and quick delivery

March 20, 2021
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Reply from DragonVapourUK

Thank you for the amazing feedback Allison. We’re glad you enjoyed your experience with us.

Rated 5 out of 5 stars

Quality vape store

Great service, great product range

March 18, 2021
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Reply from DragonVapourUK

Thanks for the 5 star review Jim!

Rated 5 out of 5 stars

Spot on!

Fab. Great communication. Fast delivery. Spot on. Will be making future orders.

March 17, 2021
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Reply from DragonVapourUK

Thank you for the great feedback and 5 star review Gemma!

Rated 5 out of 5 stars

Fast and reliable

Fast and reliable. Extremely helpful when I need advice on what to purchase as well

March 5, 2021
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Reply from DragonVapourUK

Thanks for the great feedback Grace and we're happy you enjoyed your service with us. Thank you for shopping with us

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always. Order arrived quickly and was kept informed throughout.

February 10, 2021
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Reply from DragonVapourUK

Thank you for your kind words and repeat business Helen.

Rated 5 out of 5 stars

excellent service and product easy to…

excellent service and product easy to find and ordering is simple
the wife is very happy with purchase.

January 26, 2021
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Reply from DragonVapourUK

Thanks For Your Positive Feedback Dave. We're Glad You & Your Wife Enjoyed Shopping With Us!

Rated 5 out of 5 stars

As reviewed before top notch

As reviewed before top notch, same day home delivery (local) what more could you want

January 20, 2021
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Reply from DragonVapourUK

Thanks for the kind words Adam and we'll see you soon!

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