Received my order - eventually. I ordered two drain covers last August, delivery estimate 3-5 working days. One cover was delivered ust over two weeks later, I had to chase up the other one, which tur... See more
Company replied
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Review summary
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Good products at reasonable prices. But, delivery took over 3 weeks for delivery and not as expected within 7 days. This didn’t help us on site at all and caused delays.
Company replied
Good prices, good website. unfortunately part of the order was delayes and updates on when it would be delivered were not great. Had to call a couple of times. Bit of confusion about deliver dates as... See more
Knocked a star off for very poor packaging. Box was open at one end and small items were loose inside the box, I was really surprised to find all items were present and correct, as they could have eas... See more
Company replied
Company details
About Drainage Superstore
Written by the company
Drainage Superstore is one of the UK's largest online suppliers of quality drainage products and materials. We pride ourselves on high levels of customer satisfaction and effortless convenient shopping for all your drainage requirements.
Drainage Superstore is part of the Superstore family of online specialist renovation and construction material retailers. Please visit our other specialist stores below.
Roofing Superstore
Insulation Superstore
Door Superstore
Tile Superstore
Plumbing Superstore
Total Tiles
CMO Trade
Drainage Superstore is part of the Superstore family of online specialist renovation and construction material retailers. Please visit our other specialist stores below.
Roofing Superstore
Insulation Superstore
Door Superstore
Tile Superstore
Plumbing Superstore
Total Tiles
CMO Trade
Drainage Superstore Details
Written by the company
- Above and beyond . . .
- We pride ourselves on our customer care. We promise to do everything we can to provide you with a second-to-none service. No order too big or small.
Contact info
Burrington Way, PL5 3LX, Plymouth, United Kingdom
- 01752 692221
- sales@drainagesuperstore.co.uk
- drainagesuperstore.co.uk
4.2
Great
6K reviews
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Absolute top draw customer service
Absolute top draw customer service.
They couldn't be more helpful when it comes to my small order of just 3 x6m pipes to a private house.
If they treat all customers like they did me, then the big building companies need to talk to these for drainage needs. Im sure they will all be very pleased with the outcome and service.
January 30, 2026
Reply from Drainage Superstore
Hi Philip,
Thank you for taking the time to leave us a five star review! We are very pleased to see that you are happy with your order, and hope to see you again in the future.
Kind regards,
Phil.
Reply from Drainage Superstore
Hi Gary,
Thanks for taking the time to leave us 5 stars! We hope to see you again in the future.
Kind regards,
Phil.
Reply from Drainage Superstore
Hi Chris,
Thank you for taking the time to leave us 5 stars! We appreciate it, and are glad to hear that everything arrived when expected.
Kind regards,
Phil.
Prompt delivery & good stock of fittings.
Prompt delivery, wide range of fittings and good customer service. A big contrast to other online drainage suppliers. No problem recommending them.
January 27, 2026
Reply from Drainage Superstore
Hi Alan,
Thank you for the 5 stars and the recommendation! We hope to see you again in the future.
Kind regards,
Phil.
Reply from Drainage Superstore
Hi Mr Scott,
Thank you for taking the time to review us, and we are glad to have been able to get this to you sooner than expected.
If you need anything in the future, please let us know and we shall be happy to help.
Kind regards,
Phil.
Ni issues
Ni issues, ordering was simple. Advised of delivery times & arrived with no problems
January 21, 2026
Reply from Drainage Superstore
Hi Paul,
Many thanks for the 5 star review. We're glad there were not any problems and that everything arrived as expected. If you need anything in the future please let us know.
Kind regards,
Phil.
Reply from Drainage Superstore
Hi Michael,
Many thanks for taking the time to leave us 5 stars! We're happy to have helped, and if you need anything in the future please let us know.
Kind regards,
Phil.
Drainage Superstore are a Great company to deal with
Great company to deal with , very helpful when I had a query with my order .
Fantastic stock and fast delivery at the best prices I could find so now my go to supplier for all things relating to drains and gutters
January 19, 2026
Reply from Drainage Superstore
Hi Paul,
Thank you for taking the time to leave us this 5 star review! We greatly appreciate it, and hope to see you again in the future.
Kind regards,
Phil.
Reply from Drainage Superstore
Good afternoon,
Thank you for taking the time to leave us 5 stars! We're glad this reached you quickly to allow you to carry on with the work.
Kind regards,
Phil.
Heavy Gravel Grid at terrific price!
I'd been searching for some heavy gravel grid products for quite a while. I need to improve the gravel parking for our 3.5t motor home but either the size or price was never even close to what I had imagined.
Happily, I eventually found the Drainage Superstore web site and they listed exactly what I was looking for at a price that beats all others hand down.
Good site, great products and terrific service, I'll be back for more in the future.
November 8, 2025
Unprompted review
Reply from Drainage Superstore
Good afternoon,
Excellent to hear. We're glad to have been able to provide an excellent product at a competitive price point, and hope to see you again in the future.
Kind regards,
Phil.
Good service
Good service. Arrived in secure package suitable for the items ordered.
January 12, 2026
Unprompted review
Reply from Drainage Superstore
Hi Bev,
Thank you for the 5 star review! We massively appreciate it, and hope to see you again in the future.
Kind regards,
Phil.
Great customer service always and quick…
Great customer service always and quick deliveries
January 13, 2026
Reply from Drainage Superstore
Good afternoon,
Thank you for ordering with us and for your 5 star review. We're glad to have been able to assist, and if you need anything in the future please let us know.
Kind regards,
Phil.
Reply from Drainage Superstore
Hi Davy,
I am glad to hear that this is of top quality, and that we were able to get the items to you quickly.
We appreciate you taking the time to review us, and if you need anything in the future please let us know.
Kind regards,
Phil.
Reply from Drainage Superstore
Good afternoon,
Thank you for taking the time to leave us 5 stars!
We're glad to have been able to help, and if you need anything else in the future please let me know.
Kind regards,
Phil.
Placing an order was straightforward
Placing an order was straightforward, the delivery was swift, and the pricing was unbeatable. I’ll definitely be a returning customer.
January 10, 2026
Unprompted review
Reply from Drainage Superstore
Hi Amber,
Thank you for the 5 star review. We're glad to hear that you will be a returning customer, and greatly appreciate your customer.
We look forward to seeing you again soon.
Kind regards,
Phil.
drainage channels
Purchased plastic drainage channels. Good value product and excellent service
December 29, 2025
Reply from Drainage Superstore
Hi Glyn,
I am glad to see that you are happy with both the product, and the service received. Thank you for taking the time to leave us five stars, and we hope to see you again in the future.
Kind regards,
Phil.
A five star company
February 20, 2025
Reply from Drainage Superstore
Hi Gary,
Thank you for taking the time to leave us 5 stars! We really appreciate it!
Kind regards,
Phil.
Outstanding service was provided with a…
Outstanding service was provided with a swift reply.
December 31, 2025
Unprompted review
Reply from Drainage Superstore
Hi Dave,
Thank you for the 5* review, we really appreciate it.
Happy New Year to you, and we hope to see you again soon.
Kind regards,
Phil.
Good products and quick delivery
Good products and quick delivery. Wide product range.
December 31, 2024
Reply from Drainage Superstore
Hi Martha,
Thank you for taking the time to leave us 5 stars! We hope you had a lovely Christmas, and wish you a Happy New Year.
Kind regards,
Phil.
Good website Fast delivery.
Clear information on the website meant it was easy to find the part I needed. Way checkout and speedy delivery. Top job.
December 24, 2025
Reply from Drainage Superstore
Hi Mike,
Thank you for taking the time to leave us 5 stars! We hope you had a lovely Christmas, and wish you a Happy New Year.
Kind regards,
Phil.
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