My drainastim works wonders but after a house move I have mislaid the power supply plug and remote. Is it possible to buy replacements? Its a model pro UFM001 - 1
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Quick delivery from the EU. None of the challenges around additional fees that I saw other people say they had to pay. Easy to program. Love the feeling in my legs after use. I have some ankle ligamen... See more
Company replied
I bought my Drainastim Pro as I suffer from restless legs. After using for a few days my legs are feeling much relieved. It also comes with some tens electrode pads for pain relief on body, which I ha... See more
Company replied
Unfortunately I was unable to use this product as I have a rod and screws fixed in my right leg due to a double break and found it too uncomfortable. The machine, however, was well built and I am sure... See more
Company replied
Company details
About Drainastim
Information provided by various external sources
Circulation Booster No more heavy, painful and swollen legs
Drainastim® provides a medical device designed to boost circulation in the legs and feet to relieve pain. Drainastimr® provides patented Electrical Muscle Stimulation (EMS) to promote circulation bringing nutrient rich, oxygenated blood to the legs and feet. Through decades of research, Drainastim products are designed to help address symptoms including:
Contact info
United Kingdom
- +44 8447 047 667
- contact@perfoline.co.uk
- drainastim.co.uk
3.9
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Recommended to friends and family
My husband has been using his for 12 months and it has definitely improved his mobility. My daughter and a friend have now purchased one and are finding them beneficial to their knees and legs.
January 9, 2022
Reply from Drainastim
Hello! Thanks a lot for your nice words. We are very happy to hear that!
My son gave me one for my birthday…
My son gave me one for my birthday which was on 3rd December 2021. The packaging arrived as if it was a returned from another customer. The remote does not work and lead was missing. My son is having problem getting his money back because if those issues. Now they said we should have taken pictures before returning. I feel with volume of work in December, warehouse staff tend to neglect certain part of the job.
Hi
Thanks for the reply.
Unfortunately I was not aware that I had to take pictures.
There was no manual included. How do you expect elderly people to know all these things? I am from old school. For this reason, I don't order anything on line.
It is a real shame if my son does not get his money back plus out goes my birthday present
Kind regards
Renooka
January 4, 2022
Unprompted review
Reply from Drainastim
Hello
Thank you for the message. We asked for pictures to prove what you say. If the pictures say what you said, we will refund you without having to send us the product back. Sorry for the inconvenient .Best regards,
Very pleased with the product and…
Very pleased with the product and overall delivery service. The product is easy to use and is supplied with detailed instructions.
December 27, 2021
Reply from Drainastim
Thanks for your nice words.
Unfortunately could not use due to dvt
Unfortunately could not use due to dvt. Company were brilliant in sorting this out.👏🏻👏🏻👏🏻
November 24, 2021
Reply from Drainastim
Thank you for your trust.
Very speedy delivery not very well…teething problems
Very speedy delivery not very well wrapped resulting in the charger being broken in transit so I haven't been able to use it yet, still awaiting a reply as to to the replacement.
November 21, 2021
Reply from Drainastim
We are sorry to hear that. Please, write us an Email at contact@drainastim.co.uk,to find you into the Database and send you a new charger.
Best regards.
Disappointing
I hoped for more with this product. I am unable to change between the modes and the remote doesn’t work. I think I will be returning it as it is not fit for purpose. Very disappointed.
November 16, 2021
Reply from Drainastim
Good morning, we are very sorry for this situation.
Please contact us on: contact@drainastim.co.uk
We will solve your problem.
Best regards
Very pleased with it.
November 7, 2021
Reply from Drainastim
Thank you very much for your positive thoughts.
Best regards.
Item received very quickly but finding…
Item received very quickly but finding it quite difficult to use. User manual is not the easiest to follow by a long shot especially when trying to use the pads on your back. I wouldn't buy again
November 2, 2021
Reply from Drainastim
Hello, we are very sorry for your discomfort.
Can you please tell us if you have read the user manual?
If not we can send it to your email address.
Please let us know. Best regards
I fine this very helpful for my ankles
I fine this very helpful for my ankles, it is easing the pins and needles I experience with water retention
October 18, 2021
Reply from Drainastim
Thank you very much for your good thoughts.
Best regards
So far so good !
October 17, 2021
Reply from Drainastim
Thank you very much for using our product.
You should see a result soon.
Best regards
I am trying to find out the best…
I am trying to find out the best settings and intensity for oedema.
October 16, 2021
Unprompted review
Reply from Drainastim
Hi sir, please read the user manual, if you have question please contact us on: Email: contact@drainastim.co.uk
Best regards
Not sure whether i like it yet cant…
Not sure whether i like it yet cant work the remote the plug is not is abit hit and miss .have plug it in some times it works and some times it does not so i unplug and try again then it works .
October 16, 2021
Reply from Drainastim
Hi, please contact us if you need help
on: Email: contact@drainastim.co.uk
TELEPHONE: +44 8447 047 667
Best regards
Works very well so far.
October 16, 2021
Reply from Drainastim
Hi,hope you will use it daily and you will see the result of using it.
Best regards
Not doing what I needed it to do
October 16, 2021
Reply from Drainastim
Hello, Drainastim Pro it is one of the most appreciated by our clients.
Hope you will use it daily and you will see the result of using it.
For more information please contact us.
Best regards
Product as described
October 14, 2021
Reply from Drainastim
Thank you very much for your positive thoughts.
Best regards.
Drainastim. A good product.
Since using the Drainastim I have found that my energy levels are slowly returning to normal and my ankles are not so swollen. This is a major improvement as I have been suffering from fatigue for over 2 years. I also think that as I use the Drainastim for 25 minutes daily I am relaxing and my anxiety levels have decreased. Thank you for a brilliant product.
Malcs wife.
October 13, 2021
Reply from Drainastim
Hi, keep using the device and you will see better results.
Thank you very much for your good thoughts.
Have been using it regularly and there…
Have been using it regularly and there has been a significant improvement in my leg, less pain in my knee and more flexibility.
October 13, 2021
Reply from Drainastim
Thank you very much for your good thoughts.
Best regards.
Have only been using for 2 weeks so not…
Have only been using for 2 weeks so not sure of the benefits yet.
October 11, 2021
Reply from Drainastim
Hello Alyson, Drainastim Pro it is one of the most appreciated by our clients.
Hope you will use it daily and you will see the result of using it.
The benefit of using Drainastim :
- Increase muscle strength to help regain mobility and stabilize knees affected by being immobile due to Osteoarthritis or following knee surgery.
- Reduce pain & discomfort in legs - caused by swelling due to Osteoarthritis or following surgery.
- Reduce swelling & stiffness in legs - caused by being immobile due to Osteoarthritis.
- Actively increases circulation
- Actively improves the circulation by stimulating the muscles in your legs and feet.
Best regards
Reply from Drainastim
Thanks! We are happy to hear that.
Unable to confirm whether the…
Unable to confirm whether the Drainastim is in fact helping with my problem or in fact is any use at all.
October 7, 2021
Reply from Drainastim
Hi, we would like to say that we are very sorry for this, please contact us on :
Email: contact@drainastim.co.uk or by TELEPHONE: +44 8447 047 667
We will answer at your questions immediately.
Best regards
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.