I have used these guys before and the first call out the guy could not sort it out, not his fault, and he waived a charge which was very decent of him. Called again for a blocked drain, and the guy c... See more
Company replied
Location
Switch locationBurgoine Business Centre, 117 Clophill Road, MK45 2AE Bedford, Hertfordshire, GB
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See what reviewers are saying
Simply outstanding, arrived exactly when they said they would. Very professional and nice people. Quickly identified the issue and swiftly dealt with it with reasonable cost and no mess. Can highly re... See more
Company replied
Prompt, knowledgeable clear on cost and sorted out our blocked drains making sure that all potential issues were explored. Would definitely recommend.
Company replied
The response to my first email was quick and Michelle was very efficient and reassuring on the phone. Craig arrived two hours before I expected him, having rung first. He explained what he would do,... See more
Company replied
Company details
Written by the company
UK’s #1 Drainage & Emergency Plumbing Company We specialise in drain unblocking, plumbing repairs, CCTV drain surveys, emergency call outs and planned preventative maintenance. Your local Drain Doctor engineer is just a phone call away. Available 24/7, 365 days a year, we offer free call outs and quotes for prompt and reliable drainage and plumbing services.
Contact info
Burgoine Business Centre, 117 Clophill Road, MK45 2AE, Bedford, Hertfordshire, United Kingdom
- 0808 3019709
Book an engineer in 2 minutes
4.7
Excellent
95 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 88% of negative reviews
Typically replies within 1 week
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Great job!
On time as planned!
Nice guy, very good diagnosis, clean and tidy. Good job! Only problem - he gave me a bill!
September 1, 2023
Unprompted review
Reply from Drain Doctor - Bedford
Thanks for your feedback!
It's fantastic to hear that you were pleased with the service and we'll be here to help if you need anything in the future.
Thanks,
Calum
Grease trap
your guys answer all my questions now waiting for you to get back to me with a quote.
September 1, 2023
Unprompted review
Reply from Drain Doctor - Bedford
Thank you for leaving us a review.
We really appreciate your feedback.
Regards
Emma
great customer service
they always arrive on time are very helpful either on the phone or conversation on site prices are very reasonable too
August 15, 2023
Unprompted review
Reply from Drain Doctor - Bedford
Hi Paul,
thank you for leaving us a review.
We really appreciate your feedback.
Regards
Emma
Although there is further work…
Although there is further work required, Tom arrived when expected carried out a very professional job under difficult circumstances. When he departed the drains clear and flowing and all was tidy and sanitized. A first class service.
August 5, 2023
Unprompted review
Reply from Drain Doctor - Bedford
Thank you for taking the time to leave us a review.
We really appreciate your feedback.
Regards
Emma
Clean and repair drainage pipe
Tom and Craig came back today to complete the final stage of a blocked drain that Tom cleared last week,the problem was tree roots had got into the drainage pipe where a pipe join had come apart, they cleared the roots and then did a point of repair by inserting a sleeve where the join had come apart. Very knowledgeable guys showed everything to me on the camera very professional and polite excellent job done. Definitely recommend these guys
July 28, 2023
Unprompted review
Reply from Drain Doctor - Bedford
Thank you for taking the time to leave us a review.
We really appreciate your feedback.
Regards
Emma
Really helpful
Really helpful ! Quick and efficient.
Profesional and very friendly !
July 26, 2023
Unprompted review
Reply from Drain Doctor - Bedford
Thank you for taking the time to leave us a review.
We really appreciate your feedback.
Regards
Emma
Inspection call out for blocked rainwater drain
Really happy with the service offered and provided. I was kept informed of when they would arrive, and upon arrival (Tom, and later also Craig) both friendly, knowledgeable team members had a quick look and gave a clear idea of the pricing and what would be carried out on this visit.. after thoroughly inspecting the drain in question and many of the surrounding drains it seems my problems with the drain are more complex than a simple blockage, and will require another visit with more in depth (digging up and inspecting what is the cause of the drains not draining away). Overall a positive experience thus far.
July 21, 2023
Unprompted review
Reply from Drain Doctor - Bedford
Thank you for taking the time to leave us a review.
We really appreciate your feedback.
Regards
Emma
Easy communication and got the job done…
Easy communication and got the job done go a high standard
July 6, 2023
Unprompted review
Reply from Drain Doctor - Bedford
Thanks for taking the time to leave us a review.
We really appreciate your feedback.
Regards
Emma
Prompt arrival after call out
Prompt arrival after call out.
Keeping in touch when on the way
Diagnosed and treated and good advice all done efficiently
Thanks
June 26, 2023
Unprompted review
Reply from Drain Doctor - Bedford
Thank you for taking the time to leave us a review.
We really appreciate your feedback.
Regards
Emma
Honest
Was able to visit the same day - even though the job wasn't urgent. Investigated thoroughly before starting work. Quoted up front for the expected cost and was very honest about what really needed doing.
May 23, 2023
Unprompted review
Reply from Drain Doctor - Bedford
Hi Chris,
thank you for your review and comments.
We're really pleased to hear such positive feedback.
We hope you won't hesitate to call us again should you have any drain issues in the future.
Thanks
Emma
A pleasant and competent technician…
A pleasant and competent technician resolved my issue with ease!
May 18, 2023
Unprompted review
Reply from Drain Doctor - Bedford
Hi Shaun,
thank you for your review and comments.
We're really pleased to hear that your drain problem has been resolved.
We hope you won't hesitate to call us agon should you have any further issues.
Thanks
Emma
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