Drain Doctor - Birmingham & Worcestershire Reviews 

I have used Drain Doctor twice in the last 2 months (for separate properties) and the service received has been excellent! They're quick to come out and see you and give you clear, concise updates along the way before they do anything.

The workman was thorough and explained in detail what the problem and solution was.

We had Simon come out to sort our slow draining drain today. Highly professional individual and sorted the problem. Would definitely recommend

Really quick, friendly service! Just a little bit pricey, but I suppose that’s common with an emergency high quality service.

Fantastic experience!
I messed about, trying to get 2 independent companies to come and survey my drains for a house purchase, and they didn't even get back to me. I contacted Drain Doctor and they called me straight away, fixed up the survey (in double quick time), contacted the estate agent and made no fuss. They did all the work, I just left It in their hands. It was a good value survey, they were happy for my bespoke requirements to be met. Too many CCTV companies have a fixed product at a fixed price. If you only want half of the work, they still charge the full price! However, Drain Doctor will do exactly what you want. The operative, Dave, was great. Easy to talk to and happy to help. The staff who answer the phones are very pleasant and well organised, they do what they say they will and call you back to confirm everything. You actually get to speak to a person who wants to help.
Dave had a problem with a piece of equipment, which delayed him for a good while, on site, but the charge quoted to me stayed the same.
So, why use Drain Doctor?
They are efficient, a trusted household name, with a reputation they care about. The staff are friendly and helpful. The services they offer can be bespoke and all at great value prices. I can't recommend them highly enough and I'll always use them now.

Excellent service and clean up afterwards

Quick response, and very efficiently sorted out the drainage problem. Would use again.

Really happy with service. Was prompt and efficient. Simon was lovey and very obliging and tidy. Happy to recommend.

Great communication. Quick office t services. The engineer is as professional, polite and explained everything he was doing. High recommend.

From the moment I called Drain Doctor provided a great service. I was always contacted by phone to let me know when help was coming.
All three people with whom I had contact were polite, professional and informative.

Dave turned up to survey and quote and ended up doing the job straight away. Very pleased great company to deal would highly recommend
Jackie

This is the second time we have used this company for two separate issues. Not only did they fix the problems but they also gave us some valuable advice on how to prevent further problems. Would not hesitate in recommending them.

The Engineer who came out did a great job and gave some really useful advice. This is the second time we've used them and very happy with the service.

Throughout, from the office to their workmen this firm behave in a thoroughly professional way. They were all prompt, pleasant, courteous and accomodating to the wishes of their client. They completed their work on time and by automatically sending me an underground video of the completed job. I cannot recomend them highly enough.

I was really impressed with Drain Doctor from start to finish. They offered a free site visit to provide a quote, which was a great start. Helen from office rang me and arranged for the work to be done the very next day – on a Sunday! Steven was professional, efficient, and got the job done with no fuss. The cost was very competitive compared to other quotes I received. Overall, a smooth, hassle-free experience. Would definitely use them again and recommend to others without hesitation!

Called about 5 companies who all refused to come out until the morning eventhough it was an emergency with our blocked up main drains. Tried Drain Doctor next who's company director was very professional and helpful on the phone. An engineer arrived within the hour and sorted the problem out straight away and charged us a reasonable fee. Very happy with the service.

Prompt service from knowledgeable and polite engineers and office staff. Highly recommend them to anyone needing drainage work.

Mark James came to the rescue and did an excellent job. Very polite, thorough and helpful. Would definitely recommend.

Problem with blocked toilet, contacted drain doctor, received call back within 10 minutes Helen was great very helpful and engineer Rhys was sent to do job, very friendly young man, polite and completed job within 20 minutes. Would highly recommend. Thankyou so much

They came within 2 hours of calling them, and sorted out the problem in less than 30 minutes. Simon was very knowledgeable and helpful.