Matt came very quickly after my emergency call and battled manfully and patiently with a filthy, stinking, sewage-ridden drain for 3 hours. He was able to diagnose the problem - a collapsed pipe in th... See more
Company replied
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Matt came very quickly after my emergency call and battled manfully and patiently with a filthy, stinking, sewage-ridden drain for 3 hours. He was able to diagnose the problem - a collapsed pipe in th... See more
Company replied
Brilliant company, easy to get hold of, kept us informed, explained everything. Very professional, friendly and pro-active service from Matt. This is what all businesses should be like!
Company replied
Work completed by Joe from Drain Doctors was excellent, we had a drain smell problem coming into the house and Joe sorted the issue. It wasn't cheap but he layed out what was planned and the cost, al... See more
Company replied
Kirk came and he was the most kindest, helpful, friendly person in the world! He honestly deserves a pay rise or bonus, he was kind, caring and genuinely gave the best customer service
Company replied
UK’s #1 Drainage & Emergency Plumbing Company We specialise in drain unblocking, plumbing repairs, CCTV drain surveys, emergency call outs and planned preventative maintenance. Your local Drain Doctor engineer is just a phone call away. Available 24/7, 365 days a year, we offer free call outs and quotes for prompt and reliable drainage and plumbing services.
Tuffley Park, Unit 6C, GL2 5DE, Gloucester, England, United Kingdom

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Replied to 93% of negative reviews
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Top class service! After not being able to use our garden because of mysterious smells from the drains. They were round within an hour, worked out the problem straight away, and booked in for the works within the week. Clean and tidy on site with friendly helpful staff. Hopefuply no more smells !! Many thanks!

Reply from Drain Doctor - Bristol & Gloucestershire
Efficient operator explained everything and I was shown video evidence of completion very impressive

Reply from Drain Doctor - Bristol & Gloucestershire
A good company to deal with. Clearly expert in what they do. The engineer who came to fix my drains quickly identified the problems. He returned layer to fix them. He was extremely helpful , explained what was needed - a pleasure to deal with - highly recommended.

Reply from Drain Doctor - Bristol & Gloucestershire
The Drain Doctor team were really quick to respond to my first enquiry, and quickly arranged for an assessment. I am very pleased with the final job, which wasn’t a very straightforward one. The guys (Matt and Pete) were courteous, timely and worked really hard. I hope I don’t ever have any more drain problems, but if I did, I’d happily use Drain Doctor again.

Reply from Drain Doctor - Bristol & Gloucestershire
Joe provided a great, friendly service and was able to resolve the issue quickly - recommended!

Reply from Drain Doctor - Bristol & Gloucestershire
Excellent & professional service can definitely recommend. Very helpful and great customer service from the moment you make the enquiry.

Reply from Drain Doctor - Bristol & Gloucestershire
Rob turned up on time and fixed our problem within the hour using specialist equipment and his clear knowledge and experience. Great customer service all round at a fair price.

Reply from Drain Doctor - Bristol & Gloucestershire
Kirk completed a very thorough inspection and clearance of all our drains and manholes. His report was very detailed, supported by numerous CCTV photos and he left the site beautifully clean and tidy. He also worked throughout several very heavy rainstorms. Excellent service which I would highly recommend

Reply from Drain Doctor - Bristol & Gloucestershire
From the first call to Drain Doctor all staff were efficient, polite and fully explained the process including pricing to clear a toilet drain blockage. Joe arrived early the next day (one other company had a 2-week wait!). Joe found the blockage and dealt with it quickly. He explained how the equipment worked, how he would find the blockage and then remove it. The site was left clean and tidy as though there had never been a problem. I would definitely use Drain Doctor and ask for Joe should we have another blockage.

Reply from Drain Doctor - Bristol & Gloucestershire
Excellent service, we had a really tricky problem and the team at Drain Doctor Gloucester sorted it. Great staff, very friendly, explained the process, worked really well to problem solve and got it all sorted in the end. Highly recommended.

Reply from Drain Doctor - Bristol & Gloucestershire

Reply from Drain Doctor - Bristol & Gloucestershire
Great service and very happy with the work. We ended up needing two visits but the 28 day guarantee covered the second. The first visit for a very slow draining sink got it moving again but must have dislodged something that then blocked the drain again. A quick email and the second visit was booked in very quickly. A bit more work on the second visit to clear the remaining debris and we now have a drain flowing better than it ever has. Great work and really good customer service.

Reply from Drain Doctor - Bristol & Gloucestershire
Promt and always comes with good skills and advice. I would recommend every time

Reply from Drain Doctor - Bristol & Gloucestershire
Came on time
Friendly knowledgable and gave clear explanation of situation
Recommended

Reply from Drain Doctor - Bristol & Gloucestershire
Sorted the blockage quickly. Great service and communication

Reply from Drain Doctor - Bristol & Gloucestershire
Andy is brill. Skilled that even building control was impressed!!
He’s a hard worker/ fair & ‘just gets on with it’ until he needs your input ( not much as he knows what he’s doing) and then includes you in the decision making if there’s a option
The admin staff is through and do turn up / phone/ email when they say they will. - just a good honest ‘old fashion’ customer standard values
I have got another couple of jobs I need later in year I’ll just go straight to them. I don’t leave reviews as find them fake this is properly the 5 tone since reviews started. .

Reply from Drain Doctor - Bristol & Gloucestershire
After a longstanding problem with our toilet, Drain Doctor visited and diagnosed the problem immediately. The engineer Kirk was very skilled and explained everything very clearly. He was very explicit about the report and how we move forward. Kirk was very friendly/professional and respected our home. We felt very reassured with his knowledge and expertise and would highly recommend him and his company.

Reply from Drain Doctor - Bristol & Gloucestershire
Work completed by Joe from Drain Doctors was excellent, we had a drain smell problem coming into the house and Joe sorted the issue. It wasn't cheap but he layed out what was planned and the cost, all done onsite no need to contact base and then wait days to organise another engineer. DD are efficient from first contact to getting someone out. I've got drain insurance now but should have sorted that out ages ago. Advise is to get insurance as some jobs can be costly. Anyway highly recommend Drain Doctors.

Reply from Drain Doctor - Bristol & Gloucestershire
Outstanding Service and professional workman. Left the area in a clean and orderly fashion.

Reply from Drain Doctor - Bristol & Gloucestershire
Just brilliant! Really quick response and great service!!! Wouldn’t use anyone else! Can highly recommend!!!!

Reply from Drain Doctor - Bristol & Gloucestershire
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