Matt came very quickly after my emergency call and battled manfully and patiently with a filthy, stinking, sewage-ridden drain for 3 hours. He was able to diagnose the problem - a collapsed pipe in th... See more
Company replied
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Matt came very quickly after my emergency call and battled manfully and patiently with a filthy, stinking, sewage-ridden drain for 3 hours. He was able to diagnose the problem - a collapsed pipe in th... See more
Company replied
Brilliant company, easy to get hold of, kept us informed, explained everything. Very professional, friendly and pro-active service from Matt. This is what all businesses should be like!
Company replied
Work completed by Joe from Drain Doctors was excellent, we had a drain smell problem coming into the house and Joe sorted the issue. It wasn't cheap but he layed out what was planned and the cost, al... See more
Company replied
Kirk came and he was the most kindest, helpful, friendly person in the world! He honestly deserves a pay rise or bonus, he was kind, caring and genuinely gave the best customer service
Company replied
UK’s #1 Drainage & Emergency Plumbing Company We specialise in drain unblocking, plumbing repairs, CCTV drain surveys, emergency call outs and planned preventative maintenance. Your local Drain Doctor engineer is just a phone call away. Available 24/7, 365 days a year, we offer free call outs and quotes for prompt and reliable drainage and plumbing services.
Tuffley Park, Unit 6C, GL2 5DE, Gloucester, England, United Kingdom

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Replied to 93% of negative reviews
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Drain Doctor came up with a much more competitive quote than the other companies who quoted for the job (replacement of a drain cover and concrete housing). They carried the work out on time and to a good standard, and their communications were excellent.

Reply from Drain Doctor - Bristol & Gloucestershire
Kye was very friendly and made us feel at lease that he would be able to fix the problem.
He worked hard and managed to get the job done to a very high standard.

Reply from Drain Doctor - Bristol & Gloucestershire
Speedy, friendly service. Came out same day to sort an overflowing drain caused by a blocked gully. Very pleased overall.

Reply from Drain Doctor - Bristol & Gloucestershire
Simple to book, plumber talked me through the process and costs, got on with the job, made friends with the dog, left the work area clean and tidy. Very easy process.

Reply from Drain Doctor - Bristol & Gloucestershire
Adam arrived within an hour of the call to the office. He was very professional, polite and kept me informed all the time he was at the property. Solved the issue quickly and efficiently and did a great clean up job. Very impressed with him and Drain Doctor as a whole. Recommend to anyone with a drainage problem.

Reply from Drain Doctor - Bristol & Gloucestershire
Our Drain Doctor arrived much ahead of schedule (always a good start) and was very friendly and professional. He explained what he’d need to do after doing a camera survey to locate the tool I’d managed to leave in my drain!
Got on with the job, completed it successfully with no fuss and left the driveway clean and tidy.

Reply from Drain Doctor - Bristol & Gloucestershire
Adam arrived bang on time, isolated our drain blockage and fixed the “root” cause!
Highly recommend Drain Doctor

Reply from Drain Doctor - Bristol & Gloucestershire
Tom, the technician, was great. The blockage was dealt with, the work checked and advise given quickly and efficiently.
I will use Drain Doctor again (hoping I do not have to…), if needed.

Reply from Drain Doctor - Bristol & Gloucestershire
Rob and his assistant arrived on time. Quickly assessed the problem and between them, and with good humour got on with sorting the problem. Checked the pipes and drains with their camera.
Cleaned and disinfected the area afterwards and gave us some usefull advice

Reply from Drain Doctor - Bristol & Gloucestershire
Plumber was cheerful, and knowledgeable. Found the issue quite quickly. Tried a repair, but needed a replacement part which he sourced locally. All in all a good job.

Reply from Drain Doctor - Bristol & Gloucestershire
Good service, good customer care, will use again.

Reply from Drain Doctor - Bristol & Gloucestershire

Reply from Drain Doctor - Bristol & Gloucestershire
Extremely helpful engineer. Nothing was too much trouble for Andrew

Reply from Drain Doctor - Bristol & Gloucestershire
I didn't meet the person who did the pre house purchase investigation. I was however very impressed with his phone call to explain his findings Thankyou

Reply from Drain Doctor - Bristol & Gloucestershire
Drain Doctor I am please to recommend your company to everyone to use you guys with the fast service and a quick appointment service The engineers are very friendly and they like to to do their work quickly as possible The engineers are very friendly and they like to to do their work quickly as possible

Reply from Drain Doctor - Bristol & Gloucestershire
Really professional and helpful
They dealt with our drain emergency swiftly and were very easy to deal with

Reply from Drain Doctor - Bristol & Gloucestershire
Called up a few days ago they booked me in as soon as possible. The guy who came over was friendly tried to fix the problem, however as it a problem with my area. He spoke to spoke to my water provider help clarify what the problem with my drainage was. Very useful will use them again in the future.

Reply from Drain Doctor - Bristol & Gloucestershire
Very helpful resolved the problem quickly

Reply from Drain Doctor - Bristol & Gloucestershire
Drain doctor provided a very quick and efficient response. The service was friendly and professional and the issue was resolved and explained.
I would recommend them.

Reply from Drain Doctor - Bristol & Gloucestershire
When I rang I was hoping someone could visit our property before the end of this week and clear a blocked drain - Tracy told me someone could visit later that afternoon - such wonderful customer service. Adam worked so diligently clearing the problem, keeping me appraised as his work progressed and ensuring (using CCTV) that the blockage had been completely cleared.

Reply from Drain Doctor - Bristol & Gloucestershire
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