Came out quickly, Adrian worked tirelessly to fix the problem (not standard drains) with use of cameras found a broken drain as the cause of blockage and gave options to rectify this wich we will be... See more
Company replied
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Came out quickly, Adrian worked tirelessly to fix the problem (not standard drains) with use of cameras found a broken drain as the cause of blockage and gave options to rectify this wich we will be... See more
Company replied
Phoned 'Drain Doctor' as we had a blockage in the waste-pipe, coming from the upstairs loo. Made an appointment for a sevice engineer to call the following day. Engineer arrived promptly and quickly... See more
Company replied
What a great company. The lady who I spoke to in the initial call was lovely, helpful and efficient and within an hour or so a lovely guy called Charlie came to assess the situation. I cannot speak hi... See more
Company replied
Absolutely amazing service. Came out and sorted the issue within 24 hours and kept me updated all the way through the process of finding the issue.
Company replied
UK’s #1 Drainage & Emergency Plumbing Company We specialise in drain unblocking, plumbing repairs, CCTV drain surveys, emergency call outs and planned preventative maintenance. Your local Drain Doctor engineer is just a phone call away. Available 24/7, 365 days a year, we offer free call outs and quotes for prompt and reliable drainage and plumbing services.
30 Plum Crescent, LE10 2NW, Hinckley, Leicestershire, United Kingdom

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Excellent service from Ciaran and his work mate. Knew exactly what they needed to do and really pleased with how they both communicated about the problem and the service thank you.

Reply from Drain Doctor - Coventry
I was in a total mess no shower / toilets working and in came the drain dr and they sent Ciaran Mucvea senior technician who was wonderful. He assured me he wouldn’t leave until my problem was fixed and he was true to his word! He worked harder than I have ever seen anyone before he was so polite and upbeat I really can’t praise him enough. He is worth his weight in gold and I am so so grateful because I really was upset with my situation having recently been bereaved and then plumbing issues on top - I can honestly say I wouldn’t go anywhere else after the excellent service all round - many thanks as well to the lovely lady on the phone - just lovely professional people who won’t let you down, cannot recommend them enough! I have already passed on the drain dr details to my friends family if ever in trouble and am sure they will use your services too should there be any need.

Reply from Drain Doctor - Coventry
Kieron and Adrian were fantastic! Sorted the issue and cleaned up! Awesome thank you

Reply from Drain Doctor - Coventry
Contacted DrainDoctor by email about an external drain blockage around 09:00 in the morning. They rang me back within 15 minutes to arrange a callout later the same day. Arrived earlier than expected, and Charlie went through the 3 main options available and costs. Decided to go with the jet power wash option, which Charlie then carried out. Blockage was fully cleared, with the drain camera used to show that the pipework was clear and in good condition. The job was completed satisfactorily within a 2 hour timeframe.
In summary, the work was successfully completed the same day, and Charlie was very polite and carried out the work efficiently and effectively.
Would definitely recommend.

Reply from Drain Doctor - Coventry
Called them out to fix a blocked toilet, found the drain was blocked on the driveway. Cleared the blockage was told everything working now but 4 days later was blocked again. Called seven trent who came out and said the blockage was further down the line in neighbours drain.
Drain doctor Cost me £294 for 20 mins of work.

Reply from Drain Doctor - Coventry
The service I received was absolutely excellent and they arrived within 2 hours of the call out. Initially it was Ben that came out and then he was later joined by Charlie. It took some time for them to identify the fault but once they had found it out, they were able to rectify it very quickly. I also wanted to mention how extremely polite and respectful they were and that they explained everything thoroughly throughout the whole experience. Many thanks to both of them for a job well done.

Reply from Drain Doctor - Coventry
Same day service was great. Kieran explainef the options and pricrs before the work was agreed. Kietan was pleasant and did the job efficiently.

Reply from Drain Doctor - Coventry
The engineer (Kieron) came within half an hour of us having reported a problem to the company . He diagnosed and was able to resolve the immediate Issue to our satisfaction. We found Keiron very helpful and would strongly recommend him and your firm to others.

Reply from Drain Doctor - Coventry
Attended within time, sorted the blocked toilet quickly and effectively. Friendly and polite engineer. Thank you.

Reply from Drain Doctor - Coventry
Wow what an amazing job Kieran (sorry if I've spelt your name wrong)
Job was to fix a failure on an outside pipe that had collapsed to a shared stack waste water pipe.
He kept me in the loop constantly also explaining everything from tarred oakham, what certain parts were for and toxic gasses etc. I did ask alot of whys and how's. My young son was eager to watch too and now wants to be a plumber. The garden was left tidy and it was a job very well done. He was very polite aswell as very professional on both visits.
Regards Tracie
Cv2

Reply from Drain Doctor - Coventry
The engineer was knowledgeable & quickly tracked down the problem causing the blockage in the drain. He gave us a clear quote & planned when he could return with the necessary equipment to cut tree roots from the pipe. On return, he worked really hard to locate a manhole cover buried in the garden & succeeded in clearing the blockage.

Reply from Drain Doctor - Coventry

Reply from Drain Doctor - Coventry
We had a broken drain gully that needed replacement. After an initial visit to assess the job, we got a quote within days. The work itself was quickly booked, and the actual job took about four hours. All exchanges and arrangements were agreeable. The work was done to a good standard, and the drains checked internally by camera. We're very happy with the result.

Reply from Drain Doctor - Coventry
Great customer service, friendly staff, very competent and capable engineer. Would use again

Reply from Drain Doctor - Coventry
We had an unpleasant smell keep coming from a small room that contained washing machine and no amount of cleaning the machine and putting cleaner, etc down the waste pipe would clear up the problem.
The person from Drain Doctor was very helpful who explained what he would do to try and identify the problem, and carried out the job successfully and showed photos of problem and final results. We have not had any unpleasant smells from that room since so we are well pleased.

Reply from Drain Doctor - Coventry
We had our privately owned drain blocked by the roots of a nearby tree. Severn Trent refused to help so we called Bedworth branch of DD. We initially spoke with Jessica who was lovely. She arranged for an engineer to come out for an inspection the next day. Adrian arrived on time and provided his opinion on what needed doing. He said he’d come the next day to carry out the work.
But the next day Storm Claudia hit the Midlands. It was as grim a day as I’ve ever seen with rain that hurt and 60mph gales. I was working from home, well bed because the weather was painful even indoors. Yet the doorbell rang bang on time and there was Adrian looking like a drowned squirrel. He completed the work to a very high degree, showed me pictures of what was causing the problem and what he’d done to remedy it.
I can’t overstate how bad the weather was. I’m surprised he didn’t have to rope himself to a tree to prevent being blown across the fields and far away. We’ve nothing but respect for that.
Great service, would recommend and 100% use again.
Thank you, Gareth & Debbie.

Reply from Drain Doctor - Coventry
Very friendly and professional service. Resolved a drain issue and re-routed pipe work, also came out promptly same day for another problem which was investigated and have pointed us in the right direction to get this resolved! Would definitely recommend!

Reply from Drain Doctor - Coventry
Adrian diagnosed the problem immediately, from calling to Adrian arriving less than an hour, checked with camera prior to fixing the issue quickly quietly and left the property spotless, cannot thank Adrian and drain doctor enough

Reply from Drain Doctor - Coventry
Keiran and Charlie were both professional and polite and kept us informed of everything they were doing. They made sure we knew exactly what the costs were upfront and we will be having them back to carry out more work in the next couple of weeks. Highly recommended

Reply from Drain Doctor - Coventry
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