A happy knowledgeable chap called Kevin attended to carry out a looksee cctv survey. He knew I was a bit anxious and he was brilliant, he explained everything he saw as he went along and made sure I u... See more
Company replied
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A happy knowledgeable chap called Kevin attended to carry out a looksee cctv survey. He knew I was a bit anxious and he was brilliant, he explained everything he saw as he went along and made sure I u... See more
Company replied
Casey came to give us a survey of our drainage and helped unblock a pipe that had caused havoc in our house ! he was very insightful and let us watch the camera which was fascinating ! lovely guy and... See more
Company replied
First class service. Fast & efficient. Kevin explained every aspect in detail. Drains unblocked and tested quickly.
Company replied
Had an urgent need to unblock the toilet drain outside. I rang and got answered quickly, lovely person to deal with and arranged for visit first call the next day. Guy who showed up was delightful and... See more
Company replied
UK’s #1 Drainage & Emergency Plumbing Company We specialise in drain unblocking, plumbing repairs, CCTV drain surveys, emergency call outs and planned preventative maintenance. Your local Drain Doctor engineer is just a phone call away. Available 24/7, 365 days a year, we offer free call outs and quotes for prompt and reliable drainage and plumbing services.
Church Barn, Sandy Lane, IP12 2PR, Bromeswell, Suffolk, United Kingdom

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Replied to 92% of negative reviews
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A good service. Not only did he unblock the drain, but he explained the deficiency in the drainage that caused the problem. Their communication was good throughout and it was professional friendly service.

Reply from Drain Doctor - East Anglia
Excellent response time and the problem was dealt with immediately. From the initial phone call to the visit was under an hour. Jamie was friendly and happy to explain all options available on the day and going forward.
I have used the company before and have been very happy with the service provided on both occasions.

Reply from Drain Doctor - East Anglia
Gerrard attend and was super helpful. Spent ages trying to source the blockage. Fixed the problem & left everything tidy after.

Reply from Drain Doctor - East Anglia

Reply from Drain Doctor - East Anglia
Drain Doctor lived up to their promises of ‘customer satisfaction’ and the Technician was very polite and helpful.

Reply from Drain Doctor - East Anglia
Service was fast and efficient, definitely recommend this company

Reply from Drain Doctor - East Anglia
Craig was so helpful, finding the problem and clearing my drain efficiently.
He then went out of his way to check that all my drainage pipes were clear and intact, which really helped put my mind at rest.
Would definitely recommend Drain Doctor to others

Reply from Drain Doctor - East Anglia
Great service, friendly and professional. Explained situation clearly.

Reply from Drain Doctor - East Anglia
Prompt, professional, efficient and friendly service. Informed throughout the process, with the reassurance of seeing the state of the drains via a camera. Thoroughly recommend Drain Doctor.

Reply from Drain Doctor - East Anglia
Quick response and great service in an emergency.

Reply from Drain Doctor - East Anglia
Fast response to request. Communication fast and polite/ friendly. Kept informed. Problem solved quickly....again!
Good company to work with!

Reply from Drain Doctor - East Anglia
Poor communication from the engineer. Decided to leave the property due to access issues assuming that we changed our mind on the fee, which could have been resolved by a quick call to receive the code to the gates. Thankfully, returned to resolve our issue after a number of calls made to the office.

Reply from Drain Doctor - East Anglia
Steve was great and checked everything over and resolved the problem. Which turned out to be a smaller problem than expected. Checked out our neighbours drain covers too, to ensure no bigger unforeseen problems left behind.
Thanks

Reply from Drain Doctor - East Anglia
Easy to book an appointment, called within 15 mins to confirm and give us a time. Telephone call on the morning of appointment to confirm.a time. Very efficient, sorted the problem, cleared the drain and all completed very quickly.

Reply from Drain Doctor - East Anglia
Kevin arrived on time and did a thorough diagnostic on our drain problem. Sorted the blockage and gave us a good explanation of what has happened and reassured us that a solution would be possible should the problem re occur. Will certainly use drain dr again if needed.

Reply from Drain Doctor - East Anglia
Great service from start to finish. The lady I booked the call out with was really friendly and helpful and explained everything very clearly. Kevin who attended was helpful, friendly and efficient and also explained everything very clearly.
Highly recommend Drain Doctor and would certainly use them again if I needed to.

Reply from Drain Doctor - East Anglia
Excellent service. Blocked drain sorted within the hour with no fuss.

Reply from Drain Doctor - East Anglia
Amazing! Gerrard was appointed our job and it was a big challenge to find the blocked sewer in our street but he took it all in his stride, very professional and knowledgeable. We are so grateful to him for fixing the problem. Totally recommend.

Reply from Drain Doctor - East Anglia
Easy booking with the Dunmow office, professional first contact and appointment arranged for the next day. Our engineer called when he was on his way. Our Engineer Gerard was extremely knowledgeable, polite and pleasant to deal with. Very reasonably priced.

Reply from Drain Doctor - East Anglia
Excellent response time. Very thorough and friendly explanation of what the job would entail and cost, by both the person who took the booking and the person who did the job. Very happy with the outcome.

Reply from Drain Doctor - East Anglia
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