Tenant reported a blocked toilet and bath on Bank Holiday Monday so this was an urgent issue for Tuesday morning. The Drain Doctor team were brilliant from booking, to arriving at the appointment on t... See more
Company replied
Location
Switch locationUnit 13U The Enterprise Centre,, Porters Wood, AL3 6EN St Albans, Hertfordshire, GB
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See what reviewers are saying
Fully equipped with all the tools and machinery required to carry out any sort of plumbing / drainage jobs Highly recommended
Company replied
Ian and the office team are always very helpful, provide good advice to resolve the issues. Charlie and the team on site very helpful, fully equipped with right tools to deal with any blockage. As a c... See more
Company replied
Able to make an appointment for a CCTV drainage survey at short notice. I appreciated the fact that the quotation given over the phone was a reasonable one. The engineer confirmed time of arrival on t... See more
Company replied
Company details
Written by the company
UK’s #1 Drainage & Emergency Plumbing Company We specialise in drain unblocking, plumbing repairs, CCTV drain surveys, emergency call outs and planned preventative maintenance. Your local Drain Doctor engineer is just a phone call away. Available 24/7, 365 days a year, we offer free call outs and quotes for prompt and reliable drainage and plumbing services.
Contact info
Unit 13U The Enterprise Centre,, Porters Wood, AL3 6EN, St Albans, Hertfordshire, United Kingdom
- 01727 701047
Book an engineer in 2 minutes
3.9
Great
31 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 93% of negative reviews
Typically replies within 1 week
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Excellent service
The whole process from booking to fixing the problem was Very professional; on time and explaining what they were doing. I highly recommend this company.
August 27, 2023
Unprompted review
Reply from Drain Doctor - London & St Albans
Thank you for leaving us a review.
We really appreciate your feedback.
Regards
Emma
Thank you for sending Eric your local…
Thank you for sending Eric your local technician to our property.
We were very happy with Eric and the service provided overall, most importantly the drain was unblocked and cleared.
We will certainly keep your details on file.
August 17, 2023
Unprompted review
Reply from Drain Doctor - London & St Albans
Thank you for leaving us a review.
We really appreciate your feedback.
Regards
Emma
Prompt and effective service for an…
Prompt and effective service for an emergency job on a Saturday. Very pleased. Highly recommended.
July 22, 2023
Unprompted review
Reply from Drain Doctor - London & St Albans
Thank you for taking the time to leave us a review.
We really appreciate your feedback.
Regards
Emma
Five Stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Five Stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
From my first contact with the lady who answered the phone I think her name was Fiona who had such a calming voice to the team who turned up on site to retrieve my keys the best, and to top it all off they pulled my keys out of a dark and dirty watery hole had to pay for the service but great service and would recommend to my family and friends.
Big Up Drain Doctor crew friendly and polite.
Thank you
July 18, 2023
Unprompted review
Reply from Drain Doctor - London & St Albans
Thank you for taking the time to leave us a review.
We really appreciate your feedback.
Regards
Emma
Appointment at short notice
Able to make an appointment for a CCTV drainage survey at short notice. I appreciated the fact that the quotation given over the phone was a reasonable one. The engineer confirmed time of arrival on the day. The two men carrying out the survey were courteous, helping us to remove some pot plants located on the manhole cover. Helpful feedback provided after the survey and we are now awaiting a written report.
July 13, 2023
Unprompted review
Reply from Drain Doctor - London & St Albans
Thank you for taking the time to leave us a review.
We really appreciate your feedback.
Regards
Emma
Exceptional customer service
Exceptional customer service. Charlie was extremely helpful and polite and did a fantastic job.
July 11, 2023
Unprompted review
Reply from Drain Doctor - London & St Albans
Thank you for taking the time to leave us a review.
We really appreciate your feedback.
Regards
Emma
Great job
Hi, the plumber did a good job in our house. Professional, quickly. He told me his name sorry for didn'tremind, but is a blond man , young, and he fix the big problem in our bathroom. Thanks very much.
July 10, 2023
Unprompted review
Reply from Drain Doctor - London & St Albans
Thanks for taking the time to leave us a review.
We really appreciate your feedback.
Regards
Emma
Good phone manner and service
Good phone manner and service. When I explained my time restrictions she quickly found a solution
The engineer arrived on time and successfully cleaned the blockage within a hour.
June 12, 2023
Unprompted review
Reply from Drain Doctor - London & St Albans
Thank you for taking the time to leave us a review.
We really appreciate your feedback.
Regards
Emma
Very good service
Very good service, helpful office staff and Charlie the plumber that came round to check our toilet was friendly, thorough and very pleasant, explained everything he was doing, great communication. Thank you for your help and for your reassurance.
June 2, 2023
Unprompted review
Reply from Drain Doctor - London & St Albans
Thank you for taking the time to leave us a review.
We really appreciate your feedback.
Thanks
Emma
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