Great service from Kay at Drain Doctor. He cleared my blocked sink quickly and professionally - even though there is some questionable plumbing work in my kitchen. He was very friendly, polite, and ma... See more
Location
Switch locationShacks Barn Farm, Unit 10b, NN12 8TB Silverstone, Northamptonshire, GB
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See what reviewers are saying
Really pleased with the service from drain doctor. Mark from the Oxford branch came to sort out a foul water smell from my downstairs toilet which had been persistent for a long time. The access... See more
Company replied
Sam from The Drain Doctor is absolutely brilliant. He’s friendly, funny, and instantly puts you at ease, which makes a stressful situation so much easier to deal with. He’s completely honest, clea... See more
Company replied
Very professional service for a difficult soil blockage in a residential drain stack. Kept to times we agreed with the office - polite and respecful operator doing the job. All drains in the house... See more
Company replied
Company details
- Drainage Service
- also in
- Plumber
Written by the company
UK’s #1 Drainage & Emergency Plumbing Company We specialise in drain unblocking, plumbing repairs, CCTV drain surveys, emergency call outs and planned preventative maintenance. Your local Drain Doctor engineer is just a phone call away. Available 24/7, 365 days a year, we offer free call outs and quotes for prompt and reliable drainage and plumbing services.
Contact info
Shacks Barn Farm, Unit 10b, NN12 8TB, Silverstone, Northamptonshire, United Kingdom
- 01865 224 818

Book an engineer in 2 minutes
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Replied to 90% of negative reviews
Typically replies within 1 week
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A great service
Drain Doctor came out within 3 hours of me making contact and there was no call out charge. George the technician was fantastic - courteous, forthcoming with what he would do and the costs before he started, efficient and very effective. I can't recommend him and Drain Doctor highly enough

Reply from Drain Doctor - Oxford
Great service
Communication was prompt and I was offered an appointment within a week of first contacting the company.
Sam was friendly, knowledgeable and helpful in explaining the house’s drainage system.
For a reasonable price I now have reassurance that we can go ahead with our project.

Reply from Drain Doctor - Oxford
Prompt polite service at a reasonable price
Drain Doctor came the following day and dealt with the blocked drain promptly. The tradesman was very polite and friendly. The price was fair and reasonable.

Reply from Drain Doctor - Oxford
Brilliant service
Brilliant service. Friendly and professional
Would highly recommend

Reply from Drain Doctor - Oxford
Amazing service
We have just had our kitchen drain cleared by an absolutely amazing gentleman from Draindoctor (oxford) his name was Sam. He explained the process of diagnosing the problem and what the possible costs would be. Everything was explained professionally and he was extremely polite and friendly and able to answer any questions we had. After solving the issue and clearing the blockage, he cleaned up after himself and left the area immaculate. I was so impressed with his work and his professionalism that I would not hesitate to recommend Draindoctor to anyone. Sam is an excellent ambassador for your company, I wish more trade people had this level of service. Thank you.

Reply from Drain Doctor - Oxford
Amazing service
Amazing service. They responded to the online query in 20 minutes and were on a site not long after that. They investigated the problem, found a root cause and were able to resolve the problem within a single visit. I strongly recommend!

Reply from Drain Doctor - Oxford
Excellent
Sam arrived quickly, knew exactly what to do and sorted the problem. He was helpful and friendly.

Reply from Drain Doctor - Oxford
Excellent reliable service
We had a severely blocked kitchen sink I contacted Drain Doctor - Oxford first thing in the morning. By 12.00 noon they'd arrived and it was sorted.
Perhaps not the cheapest service but they were easy to deal with, as good as their word and pleasant to deal with.
I would definitely use them again if a similar situation were to arise.

Reply from Drain Doctor - Oxford
Great Service
Great Service - very prompt and reasonable. James was excellent in sorting out the problem with the drain. He was polite, charming and thorough.

Reply from Drain Doctor - Oxford
Would definitely recommend
We had a blocked drain last Thursday afternoon, drain doctor sent out an engineer within 40 minutes, George was amazing! very friendly, informative and thorough.
I would definitely reccommend

Reply from Drain Doctor - Oxford
Fast,efficient friendly service
Fast,efficient friendly service . Highly recommend

Reply from Drain Doctor - Oxford
Excellent service
Sam who came to replace the kitchen sink tap was on time. He was polite and fresh friendly and did a very professional job.

Reply from Drain Doctor - Oxford
Unpleasant experience made pleasant!
George arrived and found a horrendous blockage to clear to get things working again. He was very friendly and pleasant, and did a difficult job extremely efficiently and mainly in the dark! I rate the service very highly, couldn't be more grateful to get the job done quickly on the same day that I made contact and over a bank holiday weekend.

Reply from Drain Doctor - Oxford

Reply from Drain Doctor - Oxford
The two engineers were very polite and…
The two engineers were very polite and professional.
Explaining everything they did throughout the visit.
I would highly recommend

Reply from Drain Doctor - Oxford
Fantastic Service
Fantastic service, can’t fault this company at all. We rang them in the morning and they arrived on the same day. We got a quote there and then and gave the thumbs up to go ahead with the repair of our toilet that had not been working for two weeks. James who is friendly, courteous and professional did a great job to get us back up and running. We would 100% use them again. Very happy and appreciative with the work done.

Reply from Drain Doctor - Oxford
Very efficient and responsive but…
Very efficient and responsive but outrageously expensive

Reply from Drain Doctor - Oxford
Good, honest and speedy service.
Our downstairs toilet was blocked so I called Drain Doctor Oxford on a recommendation. James came out, a lovely guy, had a look in the drain and identified it was blocked. He gave me the price to clear it and as I was speaking to my wife about it he quickly informed me that it seemed to clearing itself as we were talking! He suggested giving it a flush and lo and behold it cleared. I really appreciated his honesty as he could have quite easily not said anything and still charged me. Good, honest and speedy service. I wouldn't hesitate to recommend them based on my experience. 5 stars!

Reply from Drain Doctor - Oxford
Work carried out on our main drain
We needed some work carried out on our main drain and our neighbour, who had had similar work done, recommended Drain Doctor - Oxford. In our phone call an appointment for the following day was arranged. One of their local engineers visited to discuss our needs, resulting in a quote by email later in the day. The quote also included replacing our inspection chamber cover, which the engineer had noted was no longer sealing. We discussed certain aspects of the quote by email with the proprietor, who was knowledgable and agreed that the chamber cover could be replaced like for like (with a ductile iron cover) for the same quoted price. Owing to the need to order the latter, the work was arranged for about three weeks later. The same local engineer from before arrived at close to the appointed time and carried out the works in a polite, friendly and professional manner. The drain turned out to be beneath the water table; however, he approached this in a resourceful way - enabling satisfactory completion of the work. We were asked to pay for the work by card before he left, which was unexpected but not a problem. Later that day we received a 'paid' invoice, an illustrated description of the job and a report with endoscope pictures of the new drain component in operation. The whole experience has been entirely satisfactory.

Reply from Drain Doctor - Oxford

Reply from Drain Doctor - Oxford
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