When I called Drain Doctor Oxford my call was answered promptly and an appointment made for the following day which was ideal for me. Sam phoned me the next day to confirm that he was on his way and w... See more
Company replied
Shacks Barn Farm, Unit 10b, NN12 8TB Silverstone, Northamptonshire, GB
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When I called Drain Doctor Oxford my call was answered promptly and an appointment made for the following day which was ideal for me. Sam phoned me the next day to confirm that he was on his way and w... See more
Company replied
I was contacted by their customer services and they were very friendly and clear. I was visited by Sam who was very helpful, explained exactly what he would do/try and the cost, all before doing anyth... See more
Company replied
Top Class Excellent Service - Job was completed with total commitment from the engineers who went above and beyond to make sure the job was done and I was overjoyed with the result, They are a credit... See more
Drain Doctor is very reliable. I have used them many times. They always identify the problem and explain the remedy with the cost identified upfront. On this occasion Drain Doctor carried... See more
Company replied
UK’s #1 Drainage & Emergency Plumbing Company We specialise in drain unblocking, plumbing repairs, CCTV drain surveys, emergency call outs and planned preventative maintenance. Your local Drain Doctor engineer is just a phone call away. Available 24/7, 365 days a year, we offer free call outs and quotes for prompt and reliable drainage and plumbing services.
Shacks Barn Farm, Unit 10b, NN12 8TB, Silverstone, Northamptonshire, United Kingdom

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Called Drain Doctor due to a problem with a back feed between toilets. Lewis L identified the likely cause of the problem. On checking each toilet he concluded that the likely cause of a partial blockage had cleared itself
Lewis was very friendly, knowledgeable and helpful and because the problem had solved itself there was no charge.
This is an excellent service
George Steele

Reply from Drain Doctor - Oxford
very pleasant engineer who was helpful in explaining things.

Reply from Drain Doctor - Oxford
On calling the company, person who took my call was very helpful and organised appointment for very next day, which in my experience these days is very rare.
Lewis, the specialist who came to assess and give me quote was very friendly chap but professional. He gave me the quote and when I accepted the quote, he just got on with the job. He explained the process of the job and got on with the job.

Reply from Drain Doctor - Oxford
This is for DD based at Silverstone. Helpful guidance/assurance ref UV drain lining during the quote stage. James and Sam turned up on time, operating their equipment professionally and worked well together to finish on time.
Excellent work gentlemen. Thank you.

Reply from Drain Doctor - Oxford
Flawless service as ever! Sam Floyd was so friendly and absolutely smashed it. The level of customer service provided by everyone at Drain Doctor makes such a difference, we'll certainly be seeing them again!
From the Podium Team, Oxford.

Reply from Drain Doctor - Oxford
Not an emergency job but still done within three days. The engineer arrived on time, did a clean job and did not leave until he was doubly certain all the parts of the blockage had been cleared out. Couldn’t be happier.

Reply from Drain Doctor - Oxford
Brad was very helpful and clearly explained the problem we were having with our toilet/drain. He showed me the problem and is following up with a detailed report. He also advised of potential long-term solutions I could look into to avoid the problem reoccurring in the future. Very quick response and call out time, too. Would recommend!!

Reply from Drain Doctor - Oxford
John, who answered my initial phone call, was very helpful and Bradley turned up as planned as agreed an hour and a half later. He cleared the blocked drain and dealt with us professionally.

Reply from Drain Doctor - Oxford
I called out Drain Doctor to sort a smelly shower drain. They came as planned, diagnosed the problem as requiring a plumber and did not charge me for the call-out. What brilliant service. Thank you. I will definitely use them again.

Reply from Drain Doctor - Oxford
James gave good advice regarding remedial work required and I look forward to him completing the recommendations in September

Reply from Drain Doctor - Oxford
Prompt service and job completed efficiently.
A local plumber had already tried to shift the blockage in the loo without success. He suggested Drain Doctor who logged my call and gave me an approximate time of arrival. I was called back and arrived on time.

Reply from Drain Doctor - Oxford
I was very impressed with the speed and efficiency of the service of Drain Doctor to clear
our blocked drain.
A most pleasant man who was extremely good at his job with a clear exlanation of the procedure.
No problems since.
Thank you for your excellent service, greatly appreciated.
Ruby

Reply from Drain Doctor - Oxford
Very quick response and luckily engineer in area so convenient to drop in to assess work before deciding to go ahead. Clear communication on the job and professional and friendly service. James cleared the blocked pipe and then tested to make sure the dishwasher drained as it should.

Reply from Drain Doctor - Oxford
Customer service is excellent. Sam the engineer arrived promptly and communicated when he would arrive as this was an emergency call out.
Work was completed efficiently with a clear explanation of the underlying problem.
Have been trying to resolve this problem for 2 years and now know the problem.
Thank you Sam

Reply from Drain Doctor - Oxford

Reply from Drain Doctor - Oxford
Brad was courteous, efficient and got the job done. Very pleased with the service and would definitely recommend.

Reply from Drain Doctor - Oxford
fast response, found the blockage straight away,
very polite people,

Reply from Drain Doctor - Oxford
Very professional and helpful attitude.

Reply from Drain Doctor - Oxford
Lovely bloke turned up and cleared our blocked drain. Great customer service, cleared the problem and gave some good advice when the work was completed.

Reply from Drain Doctor - Oxford
I rang this morning due to a blocked drain, told they would be with me between 1pm & 3pm. Arrived just after 1pm, cleared and cleaned in less than an hour, for such a swift service I could not fault the price either. Lovely, friendly, personable chap.
A very satisfied customer, I would highly recommend, thank you Drain Doctor, great service, keep up the good work.

Reply from Drain Doctor - Oxford
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