Having recently moved into an older property, we soon discovered we had blocked drains. With a 17m drive and no apparent inspection chamber, unblocking was difficult. Bath water, etc, came spilling... See more
Company replied
2, Test Valley Business Centre, SO16 9TA Southampton, England, GB
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Having recently moved into an older property, we soon discovered we had blocked drains. With a 17m drive and no apparent inspection chamber, unblocking was difficult. Bath water, etc, came spilling... See more
Company replied
One call, Prompt response and excellent service, I have been let down by other companies but this service is on a completely new level. Steve attending engineer, knowledgeable and thorough. Zero issue... See more
Company replied
Steve was very knowledgable and professional. He arrived promptly and worked hard to sort out our blocked lavatory as quickly as he could. The issue turned out to be roots in our sewer pipe. His work... See more
Company replied
Steve was from the get-go highly professional, honest and well informed. He explained the procedure and was totally up-front about charges. He gets 5 stars from me because he was the ultimate professi... See more
Company replied
UK’s #1 Drainage & Emergency Plumbing Company We specialise in drain unblocking, plumbing repairs, CCTV drain surveys, emergency call-outs and planned preventative maintenance. Since 1994, our local engineers have been delivering a truly 24/7, 365-day service becoming a trusted partner for homeowners and businesses alike. Find Your Local Engineer
2, Test Valley Business Centre, SO16 9TA, Southampton, England, United Kingdom
No history of asking for reviews
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Replied to 90% of negative reviews
Typically replies within 1 week
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Very impressed with the thorough investigation and recommendations made

Reply from Drain Doctor - Southampton
Great service and they were able to show me the issue using the camera probe.

Reply from Drain Doctor - Southampton

Reply from Drain Doctor - Southampton
Called on Friday, someone came out first thing Monday. Job done. Very happy

Reply from Drain Doctor - Southampton
Extremely prompt efficient and knowledgeable service

Reply from Drain Doctor - Southampton

Reply from Drain Doctor - Southampton
Had a drain survey, 2 guys came out very helpful an friendly, solved the problem and gave really good advice. Highly recommend.

Reply from Drain Doctor - Southampton
Quick response time.
The "Doctor"( Elliott). Was very professional and helpful.
I think i can now get over the things I've seen 👍

Reply from Drain Doctor - Southampton
Very professional, ran through the costs and made me aware of everything required. Quick and efficient showing me any possible future problems.

Reply from Drain Doctor - Southampton
The reason for my rating. £234 is a lot of money to put a camera down a drain for 15 minutes it would have been less time if they hadn’t accidentally deleted the footage and had to record it all again. When I received the billing invoice it had Look See Camera Work including Dye Testing and Drain Location. This is not what I had done! it was just (look see camera) so I asked if it would be cheaper as the work stated wasn’t done. no response through phone call or email just the bill of £234 which I begrudgingly paid. Then I asked for the images that had been taken of my pipe. Very disappointed to receive someone else images with their address on! In my job that would be a data breach. After at least 5 emails I finally got the video of my pipe. I phoned two other companies that offered to do the same job for me, a camera down the drain and video footage and recommendations given for £145! So please shop around as drain doctor is very expensive compared to the other two companies I phoned. Just wish I had done my research before hand. A very expensive lesson learnt for me.

Reply from Drain Doctor - Southampton
The guys were polite and explained everything clearly. How and what needed to be done. Thorough in their investigation and would definetely recommend them.

Reply from Drain Doctor - Southampton
Absolutely amazing from calling Dan to having the lads turn up, it was amazing
They went above and beyond for me would recommend these guys over anyone

Reply from Drain Doctor - Southampton
The company were informative of work requirements and costs to rectify the problems.The office staff were friendly and helpful.Work was carried out in an efficient way and all left tidy. I would recommend Drain Doctor.

Reply from Drain Doctor - Southampton
The lady I first spoke to on the phone was friendly and helpful, and Elliot who came to look at the drain was very polite and efficient. Arrived on time and sorted a longstanding problem there and then at a good price. Highly recommend Drain Doctor and would definitely use again if needed.

Reply from Drain Doctor - Southampton
They turned up on time, diagnosed the problem quickly and gave a quote. Came back the next day and fixed it all efficiently. They were friendly and courteous throughout - couldn't ask for anything more!

Reply from Drain Doctor - Southampton

Reply from Drain Doctor - Southampton
WELL EXPLAINED CONCERNING MY ONGOING ISSUE

Reply from Drain Doctor - Southampton
Steve...top guy sorted blockage in no time at all. We discoved wipes the were definitely not flushed by Instagram kids.

Reply from Drain Doctor - Southampton
Drain Doctors sorted my slow draining kitchen sink. They did the job over 2 days as the man didn't have the piece of kit needed at the time on the first day to fully make sure, but he came back and it's draining wonderfully now. Highly recommended

Reply from Drain Doctor - Southampton
One call, Prompt response and excellent service, I have been let down by other companies but this service is on a completely new level. Steve attending engineer, knowledgeable and thorough. Zero issues once I handed it over these guys. Well done

Reply from Drain Doctor - Southampton
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