Really excellent service start to finish. From calling the office to make an appointment, quote visit and then the work being done has all been amazing. Tom and Joe were lovely, clearly explained eve... See more
Company replied
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Sent my query Thursday morning and was quickly phoned back by a very pleasant lady who explained what would happen next. Tom arrived soon after and because the problem was complex has been back today... See more
Company replied
MacAuley was brilliant, really honest and up front about what he was doing and how much it would cost. He then went one step further and checked with united utilities about road adoption and whose r... See more
Company replied
Trying to be as fair as possible, communications with very polite DD can be frustrating. A plumber did not arrive at the planned time and it took several phone calls to the company before two eventu... See more
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Company details
Written by the company
UK’s #1 Drainage & Emergency Plumbing Company We specialise in drain unblocking, plumbing repairs, CCTV drain surveys, emergency call-outs and planned preventative maintenance. Since 1994, our local engineers have been delivering a truly 24/7, 365-day service becoming a trusted partner for homeowners and businesses alike. Find Your Local Engineer
Contact info
Unit 3G, Sk14 Industrial Park, SK14 4QF,, Hyde, United Kingdom
- 0161 6750438
Book an engineer in 2 minutes
4.2
Great
42 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 93% of negative reviews
Typically replies within 1 week
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Terrible
Had a drain survey on 23rd July. Expressed the urgency of getting the report back. They promised we would have it by the 25th of July. 29th July still no report. Have rang them several times, always some new excuse. The latest is bereavement leave had impeded the signing off of the report. Surely you have more than one individual in your entire company who can sign off a report!!! Anyway. I won't be using them again.
July 23, 2025
Unprompted review
Reply from Drain Doctor - Stockport
We're sorry to hear about your experience.
We are investigating the issues you have raised with your local team.
Regards
Emma
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