Excellent service! Josh is a star! Extremely helpful in explain every stage of the solution to our drainage problem. Gave a clear indication of the work involved and the costs. Very personable and f... See more
Company replied
Unit 12, Joiners Square, Palmerston Street, Hanley, ST1 3EX Stoke on Trent, GB
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Excellent service! Josh is a star! Extremely helpful in explain every stage of the solution to our drainage problem. Gave a clear indication of the work involved and the costs. Very personable and f... See more
Company replied
Great service from Drain Doctor. The sink wasn't draining properly, I took all the white U-bend pipes off from under the sink and cleaned them all out, but that didn't resolve matters. There was clear... See more
Company replied
Garth came along with a pal Bank Holiday monday, to sort out a sewage blockage. They responded and carried out necessary works quickly and efficiently. They both gave great customer service were clean... See more
Company replied
We had a very tricky problem in the end, but Drain Doctor and their fellow contractors did an amazing job. We're so grateful. It would have been 5 stars, but it took many days to escalate our drain pr... See more
Company replied
Written by the company
We specialise in drain unblocking, plumbing repairs, CCTV drain surveys, emergency call-outs and planned preventative maintenance.
Since 1994, our local engineers have been delivering a truly 24/7, 365-day service becoming a trusted partner for homeowners and businesses alike.
Unit 12, Joiners Square, Palmerston Street, Hanley, ST1 3EX, Stoke on Trent, United Kingdom

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We contacted Drain Doctor Stoke as my daughter had a blocked toilet and sink and water was leaking from the soil pipe. They arranged for Garth to visit and he rang me before he came to advise he would be with us in 45 minutes and he was. He quickly found the problem and did a great job of getting rid of obstructions in the soil pipe and drain. There was alot of mess but Garth cleaned it all up. A first class service.

Reply from Drain Doctor - Stoke
Garth the engineer was courteous, professional and wasted no time getting on with the job and finding out the problem.

Reply from Drain Doctor - Stoke
really good service, fixed the waste pipes despite being in a limited space and not being easy

Reply from Drain Doctor - Stoke
Katie was very friendly and thorough.A lovely lady.

Reply from Drain Doctor - Stoke
Rapid quotation following initial call and site visit. Appointment made to fix the blocked internal drain from kitchen sink, punctually attended - tidy and professional. Would strongly recommend.

Reply from Drain Doctor - Stoke
Guy was really nice, and I understand a set price, but £236 for him to put his hand in standing water and pull out some hair and leaves. Surely it should have been a lot cheaper than that. I'm disabled if I could have got down on the floor and put my hand in I could have done it myself. But to still be charged £236...

Reply from Drain Doctor - Stoke
She was polite and the job was done efficiently

Reply from Drain Doctor - Stoke
Great friendly service. Had a blocked toilet, tried everything that good old google suggested but nothing as going to shift it. Drain doctor were very helpful over the phone and had a sent out engineer within a couple of hours. Garth was helpful found the problem and kept me in the loop while sorting the problem out which was done quickly with a smile. A nasty experience turned in a pleasant one same day, I can highly recommend this company.

Reply from Drain Doctor - Stoke
We had Garth from Drain Doctor come out to inspect our drainage issues at our industrial premises, and I can’t speak highly enough of the service. He was punctual, polite, and extremely knowledgeable. He took the time to thoroughly check all the drains and covers, and nothing was too much trouble. Another company spent a full day on site without diagnosing the problem, he quickly identified what he believed was the cause, and his explanation made perfect sense. His efficiency and professionalism really stood out.
Highly recommended for there expertise and honest, helpful approach.
we are waiting for a Quotation for the repair but will definitely be using this company for this job and all future work.

Reply from Drain Doctor - Stoke
Very efficient service, came out quickly and resolved our drain problem. I would recommend using this firm.

Reply from Drain Doctor - Stoke
Katie arrived within 20 mins and fixed a huge blockage that went passed 40 feet. Brilliant service.

Reply from Drain Doctor - Stoke
Katie was very helpful and sorted my mom’s drainage issues quickly. She also used the camera to show us the likely cause of the blockage. She arrived promptly and was very professional. My mom was extremely grateful.

Reply from Drain Doctor - Stoke
Prompt , efficient , professional service.
Katie quickly identified the problem , explained the work needed and carried out the necessary actions, leaving a tidy functioning bathroom .
She was courteous, knowledgeable and respectful throughout.
I would have no hesitation in recommending Katie

Reply from Drain Doctor - Stoke
We had a very tricky problem in the end, but Drain Doctor and their fellow contractors did an amazing job. We're so grateful. It would have been 5 stars, but it took many days to escalate our drain problems. But they got there in the end, and we couldn't be happier with the outcome of such a difficult set of technical issues.

Reply from Drain Doctor - Stoke

Reply from Drain Doctor - Stoke
Excellent work from a friendly team. I'm really impressed by drain doctor who gave us a fair price and conducted the work quickly and efficiently. Many thanks

Reply from Drain Doctor - Stoke
Very efficient service, the engineer was very knowledgeable & explained the workings of the outside drain in such a friendly manner with loads of patience (which was greatly appreciated & reassured me) Thank you 😊

Reply from Drain Doctor - Stoke
Great job arrived same day nice guy perfect job
Regards
Nicholas Price

Reply from Drain Doctor - Stoke
Garth & Nick provided an excellent service & very knowledgeable and helpful. Talked us through the process and fab attention to detail. Blocked drain quickly resolved and professional advice was much appreciated. Would definitely recommend and super value for money. 👏👏👏👍 10/10

Reply from Drain Doctor - Stoke
Fantastic service. The problem with my outside drain was sorted a few hours after making an online booking. The drainage engineer (Garth) was very friendly, professional and knowledgeable. Would highly recommend drain doctor. Thank you so much.

Reply from Drain Doctor - Stoke
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