great team to work with, extremely helpful and very professional . arrived on time, work was done as needed, cleaned up the area they worked . very reasonable price compare to other companies we ha... See more
Company replied
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See what reviewers are saying
I spoke with Chris at Drain Doctor Watford as my elderly parents drains were blocked. My parents had initially contacted a local company to investigate whom advised they had a collapsed drain. I cal... See more
Company replied
Friendly and informative engineers. Explained the problems and luckily only one drain needed fixing, which was done quickly.
Company replied
From start to finish I found this company outstanding - When I called I felt that I was given an honest reaction and superb support and agreed the price up front which was fully honoured. I was not... See more
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Company details
Written by the company
UK’s #1 Drainage & Emergency Plumbing Company We specialise in drain unblocking, plumbing repairs, CCTV drain surveys, emergency call outs and planned preventative maintenance. Your local Drain Doctor engineer is just a phone call away. Available 24/7, 365 days a year, we offer free call outs and quotes for prompt and reliable drainage and plumbing services.
Contact info
6b Parkway, Porters Wood, AL3 6PA, St Albans, Hertfordshire, United Kingdom
- 01923 700621
Book an engineer in 2 minutes
4.8
Excellent
50 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
great service
the engineer was very friendly helpful and resolved the problem very quickly leaving the place tidy.
March 20, 2024
Unprompted review
Reply from Drain Doctor - Watford
Thanks for your feedback!
We're pleased to hear that you received great service and the issue was resolved. 😊
Thanks,
Calum
Great team
Great team. Very thorough and reassuring. Know their stuff. Would readily recommend.
March 19, 2024
Unprompted review
Reply from Drain Doctor - Watford
Thanks for your feedback!
We're delighted to hear that you received very thorough and reassuring service and that you would recommend us. 😊
Many thanks,
Calum
We had a blocked drainage problem and…
We had a blocked drainage problem and called Drain Doctor. The guys were really nice and checked for the problem, spent time explaining what was wrong and asked us to get Thames Water to check it out. No call out charge or charge for their time. This is a first. I will definitely recommend them to my friends and family.
February 20, 2024
Unprompted review
Reply from Drain Doctor - Watford
Thanks for your feedback!
We're delighted to hear that the issue was identified and that you would recommend us. 😊
Thanks,
Calum
Have never had ad service from Sureflow…
Have never had ad service from Sureflow aka Drain Doctor, always helpful and act promptly.
January 26, 2024
Unprompted review
Reply from Drain Doctor - Watford
Thanks for your feedback! 😊
Calum
Excellent service from Drain Doctor…
Excellent service from Drain Doctor Watford
Arrived punctually, diagnosed the problem and rectified without fuss and charging exactly what they quoted with no extras despite the job being more complicated than first thought
Nice guys too - would definitely recommend
December 5, 2023
Unprompted review
Reply from Drain Doctor - Watford
Thanks for your feedback!
We're delighted to hear that you received excellent service and that you would recommend us. 😊
Thanks,
Calum
Drainage survey to a commercial property
The team arrived on time and carried out their survey in a very professional manner, they also highlighted a few issues outside of our demise for us to pass on to the relevant parties.
November 22, 2023
Unprompted review
Reply from Drain Doctor - Watford
Thanks for your feedback!
We're pleased to hear that the survey was completed in a professional manner and that advice was provided. 😊
Many thanks,
Calum
Great communication
Great communication, carried out the work professionally & the price was what was quoted, no sneaky extras or add ons
October 23, 2023
Unprompted review
Reply from Drain Doctor - Watford
Thanks for your feedback!
It's fantastic to hear that you received great communication with the issue being resolved professionally. 😊
Thanks,
Calum
The diligent way the staff persisted…
The diligent way the staff persisted until they were satisfied the blockage was all cleared.
June 3, 2023
Unprompted review
Reply from Drain Doctor - Watford
Thank you for taking the time to leave us a review.
We really appreciate your feedback.
Regards
Emma
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