Drain Doctor - York Reviews 240

TrustScore 5 out of 5

4.9

Unit 1, The Garth, Little Skipwith, YO8 SQ Selby, Yorkshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I had a call shortly after booking online to confirm my visit. Lee arrived at time stated and he was friendly, professional and efficient. He cleared the problem and cleaned up after, great job

Company replied

Rated 5 out of 5 stars

Absolutely fantastic service from Lee. He was super friendly, explaining everything he was doing. Lee went through his findings and what needed to be done.

Company replied

Rated 5 out of 5 stars

Absolutely fantastic service, from the initial inspection for quote to the day of the drains being fixed. We are a day service for adults with complex disabilities and the guy who came was fantastic w... See more

Company replied

Rated 5 out of 5 stars

Blocked drain - disaster!! Rang Drain Doctor for help and they sent an engineer within 2 hours. The engineer was very helpful, explained everything and was soon at work lifting man hole covers and pr... See more

Company replied


Company details

  1. Drainage Service
  2. Plumber

Written by the company

UK’s #1 Drainage & Emergency Plumbing Company We specialise in drain unblocking, plumbing repairs, CCTV drain surveys, emergency call outs and planned preventative maintenance. Your local Drain Doctor engineer is just a phone call away. Available 24/7, 365 days a year, we offer free call outs and quotes for prompt and reliable drainage and plumbing services.


Contact info

  • Unit 1, The Garth, Little Skipwith, YO8 SQ, Selby, Yorkshire, United Kingdom

  • 0808 301 9713

4.9

Excellent

TrustScore 5 out of 5

240 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great service

June 18, 2026
Unprompted review
Drain Doctor - York logo

Reply from Drain Doctor - York

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Great service

I had a call shortly after booking online to confirm my visit.
Lee arrived at time stated and he was friendly, professional and efficient.
He cleared the problem and cleaned up after, great job

June 8, 2026
Unprompted review
Drain Doctor - York logo

Reply from Drain Doctor - York

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Absolutely fantastic service from Lee

Absolutely fantastic service from Lee. He was super friendly, explaining everything he was doing. Lee went through his findings and what needed to be done.

June 4, 2026
Unprompted review
Drain Doctor - York logo

Reply from Drain Doctor - York

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Efficient ,kind

Efficient ,kind, helpful engineer who worked well to cure problem. G
Also good back up from office staff.

May 14, 2026
Unprompted review
Drain Doctor - York logo

Reply from Drain Doctor - York

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Fantastic service, highly recommend

Fantastic service, have a mother with dementia who frequently blocks the toilet, despite being busy drain doctor sorted out our problem the same day. Fantastic staff, very friendly and understanding, just a perfect service, would highly recommend and can't thank Drain Doctor enough, perfect service 😀

May 6, 2026
Unprompted review
Drain Doctor - York logo

Reply from Drain Doctor - York

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Lee was Excellent

Lee was prompt, friendly, professional and efficient. He explained clearly about the issue and potential long term challenges and gave pragmatic advice. Couldn't ask for more and will definitely recommend him.

May 5, 2026
Unprompted review
Drain Doctor - York logo

Reply from Drain Doctor - York

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Quick, efficient service

Quick response and arrived on site at the time given. Lee explained causes of blockage and sorted it. All in all, a very good service.

May 1, 2026
Unprompted review
Drain Doctor - York logo

Reply from Drain Doctor - York

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Always reliable

Prompt, efficient and a professional service. Many thanks Lee.

April 30, 2026
Unprompted review
Drain Doctor - York logo

Reply from Drain Doctor - York

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service, from the initial inspection for quote to the day of the drains being fixed. We are a day service for adults with complex disabilities and the guy who came was fantastic with our members. A massive thank you, great job done. Will be using drain doctor again! Thanks

April 29, 2026
Unprompted review
Drain Doctor - York logo

Reply from Drain Doctor - York

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Brilliant service

April 28, 2026
Unprompted review
Drain Doctor - York logo

Reply from Drain Doctor - York

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 4 out of 5 stars

My toilet was blocked and was fixed by…

My toilet was blocked and was fixed by the Drain Doctor expert. Good communication. I’m glad he had everything needed to fix my toilet problem.
I highly recommend Drain Doctor!

April 18, 2026
Unprompted review
Drain Doctor - York logo

Reply from Drain Doctor - York

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Fast and efficient and solved the…

Fast and efficient and solved the problem!

April 13, 2026
Unprompted review
Drain Doctor - York logo

Reply from Drain Doctor - York

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Drain Doctor review

Drain Doctor provided excellent customer service.
Drainage engineer Lee explained in detail what work needed to be done redirecting waste water from utility room which included excavation. Lee was tidy, professional, and friendly. Would highly recommend this company Kind Regards Rob H.

March 27, 2026
Unprompted review
Drain Doctor - York logo

Reply from Drain Doctor - York

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Excellent service and communication

Excellent service and communication. Telephoned ahead and arrived on time. Get on with the job and fixed the problem within an hour.

March 28, 2026
Unprompted review
Drain Doctor - York logo

Reply from Drain Doctor - York

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Very positive experience

Very positive experience. We rang at 6.30am on a Sunday morning with a blocked toilet and and by 10am an engineer had been and our problem resolved.

March 22, 2026
Unprompted review
Drain Doctor - York logo

Reply from Drain Doctor - York

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Reliable, efficient and friendly.

Great communication. Great engineers. Problem sorted with great attention to detail would highly recommend. 🤗

March 17, 2026
Unprompted review
Drain Doctor - York logo

Reply from Drain Doctor - York

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

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