Drayton Motors  Reviews 

I recently purchased a car from Drayton Motors Boston. I found Chris the Salesmen very helpful and knowledgable. He was happy to answer any questions. If I asked for more details on anything discussed he was happy to supply further details. He delivered the car to my home himself after a delay with the handover. He was also happy to try and discuss and resolve any issues if they arose during the purchase process.

Chloe was extremely efficient and sorted all out for us.
Lewis delivered the new car and was also very efficient, professional and pleasant. Much appreciated thankyou

Salesman Ross Taylor very helpful couldn’t fault the service we got from him in purchasing our car .The rating we would give him is 10/10 the changeover went very well ,this is the first time we have gone to Drayton Motors have always had Hondas but we are very pleased we have now got a Kia

Having driven a Ford for over 12 years moving to Kia has been a pleasant experience and Adrian in Sales went above and beyond to ensure my experience went smoothly.
Issues with the sun roof post collection resulted in a new roof but the site communicated well and the roof was replaced with no issues or further concerns.

We both went to Kia at Boston and we had Chris as our sales advisor. My husband tested positive drives the car and we decided this was the car we was going to have, so Chris put the sold sign on it one week later my husband was diagnosed with sepsis and was rushed into hospital we explained to Chris so they put the valenting back for us, during this time we realised that my husband was not going to be home from hospital,so he asked Chris if his wife could test drive the car Chris said that would be ok, I told Chris that I drive like mini daisy he was so patient with me during the test drive explaining everything to me. We had difficulty doing the Esigning so Chris went above and beyond coming to hospital to help my husband complete this,he extended our car insurance till midnight then bought the car to my wife the next day putting in petrol for her as well, so such a great experience
Chris went above and beyond to help us a great asset to the Drayton motors Boston team,once again thank you.

I had a great experience at Drayton Motors Kia Louth because the sales man Richard was very friendly,helpful and knowledgable. And the handover was smooth and effortless. Thankyou 🙂

I bought my car in January 2024 I've had follow up phone calls to see how I'm getting on and answer any questions . They even offered to pick up and drop off the car for it's MOT. The car was returned cleaned and hoovered . All that was recommended was a battery charge at some point as it was a but low . They offered to have it back and would do it for me free of charge.
Never have I had such excellent customer service
I have never bought a car from a dealership before but I certainly would not hesitate to recommend Drayton motors

Good staff who know what they are talking about, plenty of experience but no force to buy.

We have just purchased our first Kia Ceed and can honestly say the experience with our sales executive James Wood was one of the best we have ever had when purchasing a car, he went out of his way and was most helpful I would recommened dealing with him as he was attentive and could not do enough to help us.

I have had a long and turbulent 4 months of mishaps, stress, embarrassment and inconvenience from this company in (Louth). I am appealing to speak to the managing director Chris Roberts, about the chaos I've been put through from buying a second hand car from your group. I have owned the car for 4 months yet only been able to drive it for a little over 1 month after several faults with the car. I am exhausted to say the least especially when trying to talk to the branch manager regarding compensation, especially when I tried to arrange a formal sit down to be told he's to busy to talk to me on that day and has made no attempt to arrange an alternate meeting. If Chris Roberts would like to speak to me you will find all my information for contact at louth kia.

Drayton Motors Kia Louth blew me away! I was unsure about Kia at first, but Aaron’s top-notch service quickly changed my mind. I’m thrilled with my decision—the car looks amazing and drives like a dream. Kia is cooking something and the motor world is not ready. Lets gooo..!

Having had 20+ kia from victor wood last year we changed for a sorrento it was fine for a few months but in September the management light started to come on they placed the tablet in and was told to run up the A1 to do a regen this has happened at least once a month even though I do a fair few 100 mile journeys.
In April it came on as normal but went into limp mode back to Drayton this time was told a part that sorts gases out had gone 3 days later we got it back in the afternoon, next morning going to London and 20 miles down the A1 the turbo blew up they supposedly checked everything else and 7 weeks later I got it back with them fully checking it over some weeks later now the dsp has gone it’s took a week to put the warranty claim through and am told the part is not available in UK and 2 weeks they have had my car more than me I have had to cancel 2 lots of use with my caravan
Feel car, Drayton and service manager are not fit for function

Went to drayton motors boston just to have a look at new cars knowing if there was something we liked would end up buying one have to say all the staff were great very welcoming and friendly even welcomed both my dogs they were great with them each and every one of them were great but a special shout out to ross who we dealt with he was a really nice guy wouldn't have a problem going back again if I ever swapped car again cheers guys you were great.

My experience at Drayton Motors Kia Boston was positive because I bought a used Kia e-Niro from Chris Spiller online to be delivered sight unseen. This was my first time purchasing a car this way. Though I was wary of committing so much money at a distance without being able to physically see the car and those I was doing business with, the process went smoothly. I've only had the car a few days, but so far it works as expected and the price was competitive.

I have a 67 reg Kia Venga and the boot lock is broken so it can only be opened from the inside; this is incredibly difficult when you have a pram or wheelchair in the boot, which I do, and this was explained to staff. I also told them exactly what was wrong because I had been to a local garage only to find out it was a Kia part and under my nearly finished warranty. It took 2 weeks to get a 1 hour slot appointment only to be told the part was indeed not working and they will order it in. It takes a Kia engineer to do the diagnostics.....ok I can cope with that but seriously, 2 weeks to get an hour slot to be told this and now I have to wait another 9 days for them to fit it. EDIT: I had a phone call from Kia and they managed to sort my lock the next day rather than waiting for 9. They were eager to make amends. I have now altered this from 1 star to 4 to show my appreciation.

Maurice. We have just bought our second Suzuki Swift from Drayton Motors Boston and we are very satisfied with the whole experience our sales person Cole was very pleasant and helpful in every aspect ,we would also like to thank the rest of the team for any other help we received in assisting us.

James was professional & explained the sale well& didn't push us into something we didn't want & has kept in contact throughout.

The sales team were friendly and covered all our questions.
We asked for new fob batteries and didn't get them and Kia connect was not set up for us as promised but apart from that we were looked after well.

Ross Taylor, who works for Drayton Motors, was professional, friendly and helpful. It felt like the car had my name on it, before I even saw it. By being practical when issues started to get in the way of the purchase, (nothing to do with Kia), Ross ensured that the sale went through smoothly. The car is delightful, and very comfortable to drive.

Chris was fantastic at finding the right car for me at the right price. He was able to find answers for all (of my many) questions. Great experience!