Do not order from Excellentdresslink They have never sent my pre paid dresses to me! I never will buy from another foreign company again....f#@! Super disappointed and forever tarnished! Leslie Jon... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
this company is horrific there website didn't record my delivery address correctly so i spent 3 weeks chasing yodel for it... after them telling me its being sent back to sender, i contact dress link... See more
I order boots for my girlfriend off of your site never received a tracking number or anything. it's been two weeks and still nothing this is by far the worst experience I ever had please get things to... See more
Company replied
The goods they sold were fakes (i bought what i thought would be a fingerling toy but wasn't). Refused to accept returns of them. Very disappointed. They continually delete reviews on their website t... See more
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Terrible company..totally awful..I …
Terrible company..totally awful..I ordered a fingerling ..I actually thought it was genuine.. Still haven't received it 4 weeks on..now I believe its fake as going by reviews...I've ordered fake one happy monkey on eBay..couldn't even get a refund back !! As they tricked me in closing the case..so I don't stand a chance with this !!
Terrible experience with this company
Terrible experience with this company. Mine is very similar to all of those who gave bad reviews below. I ordered "fingerlings" and got "happy monkeys". When trying to get my money back, multiple emails asking if I will accept the items or take a $2 CAD refund. Once I actually received all of my items, I have not heard any return emails. DO NOT ORDER FROM THESE PEOPLE! Also, if you look at all the "good reviews", don't they all sound very similar and poorly worded, as if the same person is reviewing purposely to give SOME positive feedback. Fishy. Really wish I would have read this site before ordering. My bad.
A horrible experience with an awful …
A horrible experience with an awful website. I ordered products a month ago that have still not arrived. Customer service never gets back to you and they were very quick to take the money. I now have no chance of getting the product or my money back.
Stay well clear.
nothing but a rip off site
I ordered fingerlings from this website. they used a picture of the actual fingerling in the actual package. but what i got was a piece of horrible painted plastic. and i paid more than what they cost in store. don’t trust this company. obviously a rip off site. stay AWAY!!
Do not order from this company!!!
Do not order from this company. They misrepresent their products. You will not get your money back - they are thieves and a fraud. I ordered 4 Fingerlings. Received 2 toys - they were knockoffs, labled as TingMonkey and Happy Unicorn. Did not receive other two. Definitely a Fraud. Can’t believe after all my experience with online shopping I got caught by Chinese fraud. My only excuse was I was in a hurry for a specific toy. Lesson learned
Terrible customer service and delivery
Terrible customer service Bree and I had multiple emails and still I had to continue to email because they gave me a wrong tracking number then a month later I received one item, I’m still waiting for my two other items that for some reason does not have a second tracking number. So Bree again tells me in one email that she can’t help me and in so many words to call my local post office and find my own package. I again had to email her a copy of the note from the post office that only the sender can start a claim to find my parcel. In one email she said I can’t help you . In the other she claims she opened an inquiry. I asked to speak to a supervisor or manager that’s when she said I can’t help you. The money I paid was immediately withdrawn from my papal. I am never dealing with this business again. Worst experience in my life and all I do is order online!!
THEY'RE NOT EVEN WORTH ONE STAR
THEY'RE NOT EVEN WORTH ONE STAR
I ordered a "Fingerlings" which was stated on my order confirmation. I received a knock off version of it called "Happy Monkey". The box came completely damaged. When contacting them about this, they tried to get me to accept the knock off. When I said no, they tried to tell me it was what I ordered, even after showing them proof that I was promised a fingerlings. They told me they would refund me a whole 5 dollars for the damaged box.
They have the worst customer service I've ever experienced. In my opinion this website is nothing but a scam. Customers, please don't waste your hard earned money on this site. You'll get nothing but a headache.
The goods they sell are fakes
The goods they sold were fakes (i bought what i thought would be a fingerling toy but wasn't). Refused to accept returns of them. Very disappointed. They continually delete reviews on their website that are negative and replace them with ones saying things like "these are genuine and i'm very pleased". Company should be closed down.
this company is shocking
this company is shocking. the products are shocking fakes and the packaging is in an awful state. looking at the other reviews they are clearly as fake as there products. shame on you also trust pilot for allowing these reviews to be posted....stay away
Do not buy unless your willing to wait months!
Sstill waiting for my delivery and poor effort in contacting me to say where it is i will not be using this again for sure!!!!
Scummy knock off dealing trolls
Scummy knock off dealing trolls. I will never shop there again, nor would IU recommend anyone shop there ever.
After my order, they change site description, and have been deleting reviews claiming scam.
Returns a nightmare...............
I ordered a finger monkey for my grandson, it was shown on website as just the monkey without packaging, so when it came it wasn’t the 1 he wanted. Plus the packaging was open all around the bottom, so I wasn’t happy as it was a gift. I have sent 5 emails just asking how to send this back, and I get the same reply ‘will I except it ‘ NO I just want to return it and get a refund , simple but nearly a week later still trying to get the returns info , would never order from them again ever , customers need to know they can return items without all this hassle .
Vintage red dress
My husband ordered and played fòr a dress plus postage which cost £49.43 on 30th Oct. Not received item. But they took the money. We cannot get hold of them
Terrible
Very late delivery, poor (/non existent) customer service and no info on returns even though i have sent multiple emails!!! I'm still waiting to find out how to return the goods and get my money back
An all round disappointing experience - would not recommend.
Highly distinct type of customer …
Highly distinct type of customer service. I will definately patronize again.
Still waiting for my order...
Ordered a dress on 14th November and i got an email saying it would be delivered in 7-11 working days. I emailed customer services a few days ago and they emailed back saying my order has now been despatched and will be with me in 7-11 working days, which is no use to me as the event I ordered the dress for will have passed at this stage. So I have been waiting 2 and a half weeks with no delivery yet my money was taken as soon as I placed the order.
The 5* reviews on this website are clearly FAKE because they aren’t even in correct English and use bizarre words such as “I would provoke from this website again”. I imagine this is a poor effort from the scammers who own this website to try and create a good reputation for themselves. I’m actually wondering if I will ever recieve my order? APPAULING!!!
Excellent
Excellent. No complaints, nor reservations. I made use of the black Friday sales. Everything ordered were in perfect condition.
Magnificent dresslink
After I look for a shop in which I ought to get a nice dress for my mother for her birthday party I could not find one until a pal instructed me about dresslink. I ordered a red dress from dresslink and it changed into ideal on her. What amazed me about them is their services. The dress was brought within a week. In fact, it changed into more less expensive and of accurate exceptional than I predicted. everything about dresslink is ideal .I advocate then and i will clearly purchase again from them .I say a massive thanks to dresslink.
My Beautiful Girlfriend got a beautiful …
My Beautiful Girlfriend got a beautiful Gift
After apologizing for a misbehavior, I decided to get my girlfriend a unique gift. A beautiful dress was delivered to her place with my name on it. She wore the dress to my place the second day. Thanks a lot. I've already recommended this company to four of my friends.
This month I gave my girlfriend a red …
This month I gave my girlfriend a red gorgeous party dress. It was the day of her birthday. She then wondered and delighted a lot. Thereafter her felicities impaired the whole cramped. Abruptly she commenced to dance retaining the dress on her physique. ….
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








