Do not order from Excellentdresslink They have never sent my pre paid dresses to me! I never will buy from another foreign company again....f#@! Super disappointed and forever tarnished! Leslie Jon... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
this company is horrific there website didn't record my delivery address correctly so i spent 3 weeks chasing yodel for it... after them telling me its being sent back to sender, i contact dress link... See more
I order boots for my girlfriend off of your site never received a tracking number or anything. it's been two weeks and still nothing this is by far the worst experience I ever had please get things to... See more
Company replied
The goods they sold were fakes (i bought what i thought would be a fingerling toy but wasn't). Refused to accept returns of them. Very disappointed. They continually delete reviews on their website t... See more
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I filled a thrill when I found a …
I filled a thrill when I found a beautiful smile on my mother’s face when she was gifted a nice red party dress by me. It was her birthday and the dress was a nice red dress. She then wondered and delighted a lot. Thereafter her felicities impaired the whole cramped. She became speechless for first few moments. Abruptly she brought me on her chest and bless me. It was really an amazing moment.
Quick delivery and fast support
I bought a red dress for my mom, it just took 5 days to arrive, so my mother get the gift before her birthday. The size and color suits her very much. I will buy again later for my sister.
Thanks for your support dresslink!
Mother is the best gift for her child …
Mother is the best gift for her child in the world. So making mom happy by gifting her is the best job in the world. I did the same thing by gifting her a nice red party dress this week. She could not believe her eyes. She became very happy. She started to praise me a lot as I brought the whole world in her hand. She then called me near to her and blessed me. It was so inspiring.
Terrible slow customer service, fake toys
Terrible slow customer service - when purchasing online, I immediately realised I had purchased the incorrect product (a child's toy which I realised was not the brand/genuine product I thought it was).
Having immediately contacted the customer services team via email, I had to wait for slow staggered responses, i.e. asking me WHY I wanted to cancel the order, etc. Then a response came back that the products are great and they're sure I will be happy with them, and to send them back if I am not...er, I will have to PAY for return postage?! And the items hadn't been processed for dispatch, I asked to cancel the order within 30 minutes of placing it!!! Questionable products, and check the reviews below with very Western names, yet incredibly broken English.... some might say they are made up....not that I am saying this of course.
THANK YOU DRESSLINK.COM
Thank you DRESSLINK.COM. My girlfriend has began to show me much love, since i gave to her a surprise gift of Beige Faux Suede Shaina Snow
to put on to my friend's birthday.
IMPORT TAXES!!!!!!!!!!!!!!!!
IMPORT TAXES!!!!!!!!!!!!!!!!
A month after receiving my order (which took a long time to arrive!) I received a bill from FedEx charging me nearly half of my order cost again on import tax! I was promised free delivery - this is hardly free is it? I've sent several messages and they have all been ignored - disgraceful service!!
WOW, it cool dealing withj dresslink.com
WOW, it cool dealing with dresslink.com. I saw the ad of this Black Nylon Anti-theft Backpack on my FB page and i have searched for it in different stores but couldn't find it. Am so glad i found it on dresslink.com, am now a superstar among my friends.
In the previous day I acquire a red …
In the previous day I acquire a red party dress which was' a red saree to gift my mother-in-law. She became very happy. She even lost her words because of bliss. She just only expressing her feelings I gesture. She really appreciated the gift.
It really a lovely moment turned into …
It really a lovely moment turned into my home in the previous day as I gave my wife a red party dress. The dress was a beautiful red saree. She was very happy cause she loves saree in red color much. Thereafter her felicities impaired all lines. Her heart charged with joy. it was a wonderful gift in her word. All on a sudden she came into my chest and give me a hug. It inspired both of us to love and care each other more.
Thank you DRESSLINK.COM
Thank you DRESSLINK.COM. I’m greatly satisfied after my first buying from this store, I highly recommend DRESSLINK.COM TO YOU IF YOU WANT TO LOOK FABULOUS
DRESSLINK MADE ME A STAR
I made a gown purchase from DressLink to present to my mum as a gift on her birthday. Honestly her reaction was priceless. She totally loved and appreciated her gown. All thanks to DressLink who made me the star on my mum's birthday. My mum told everyone who cared to listen about the gown
Yesterday I bought a red party dress …
Yesterday I bought a red party dress for my mom and it was a red share. When I unbox the dress in front her eyes, she couldn't believe her eyes and got surprised. She was very excited as it was my first gift to her. She was so happy that she found the whole world in her hands. The tears of happiness were starting to flow from her eyes. She happily dragged me to her chest and prayed for my success. It was really a great moment.
Very professional customer services
Very professional customer services, prompt reply on Messenger and Facebook. No hidden/ delivery charges as I used to pay delivery charges on other online stores. Keep it up! Five star service!
Terrible..
Terrible... I've been waiting nearly a month and my items have not even shipped.
My experience with this store was …
My experience with this store was fabulous... I ordered for a sneakers and the quality was far better than the price.. I will still be back for more and I surely recommend you all to try it out
Superb Experience
Wow! I should rate this store more than 5 stars if I would be permitted. I ordered a shirt and the quality was super high, the shirt was meant for my partner as a token appreciation for always being there for me and Yes, He loves it and was very happy
I would be back for more
Awesome Experience
When ordering online I am always afraid that what I will get will not be the same as on the product photos. I have ordered from other websites and most of the times I was disappointed that the shipping is too slow and the items are not the same as on the photo and with very poor quality. However my experience with Dresslink was amazing! I ordered a classy bag and it arrived in less than 2 weeks and it looks even better in real life! I am very happy with my purchase, great value for low price! Whenever I use my bag, I always got loads of compliments
DON'T ORDER FROM THEM
Ordered a dress mid September for an event in mid October. Was supposed to the dress in 4-7 days... I didn't get it until October 31st! The dress didn't fit at all because the linning was ridiculously short! My butt literally was hanging out. I emailed customer service asking for a refund and they say is " will you send us a picture so we can make it better next time?" That is so inappropriate and they don't seem to care that their customer is upset. Don't order from them!
The items arrived exactly as described …
The items arrived exactly as described and on time - what else do you really need from an online store. Overall great experience.
Great quality, very affordable :)
My husband got me the green snakeskin bag. I was reserved with my reaction but to be honest with I love him more for getting this for me. It is just so pretty and it looks so adorable. For the first time ever, I haven't been critical about his gift choice. I was more shocked when I heard he got this from Dresslink which isn't something he knew of for sure. He made the effort and got me this beautiful little handbag for me. He is getting big points for this...LOL!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








