Dresslink Reviews 304

TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Do not order from Excellentdresslink They have never sent my pre paid dresses to me! I never will buy from another foreign company again....f#@! Super disappointed and forever tarnished! Leslie Jon... See more

Rated 1 out of 5 stars

this company is horrific there website didn't record my delivery address correctly so i spent 3 weeks chasing yodel for it... after them telling me its being sent back to sender, i contact dress link... See more

Rated 1 out of 5 stars

I order boots for my girlfriend off of your site never received a tracking number or anything. it's been two weeks and still nothing this is by far the worst experience I ever had please get things to... See more

Company replied

Rated 1 out of 5 stars

The goods they sold were fakes (i bought what i thought would be a fingerling toy but wasn't). Refused to accept returns of them. Very disappointed. They continually delete reviews on their website t... See more

1.1

Bad

TrustScore 1 out of 5

304 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

ZERO customer service - items were never received

On October 18th I made a purchase and got the "expedited" 2-7 business day shipping. It is now Oct 31st and when I log into my account it says that my item is still in "Payment Review" whatever that means. Money definitely came out of my account so I don't know how it's still in review. The annoying this is this was part of a costume for an event that already passed so now even if it does ship it's of no use to me. I've messaged them on Facebook and Paypal and their phone number doesn't even work. I have had ZERO response. Companies like this need to be SHUT DOWN!!!

October 31, 2017
Unprompted review
Rated 1 out of 5 stars

A waste of time and money!

I tried to order something from dresslink for Halloween, so ordered it with their 4-7 day express delivery at the end of September to allow extra time to find something else if it didn't work. A few days after my order (after it should have ALREADY SHIPPED), I received an email saying that my order was out of stock but that they would have a new order in 5 days - side note, their email was very unprofessional and full of typos and confusing sentences. Over a week later (almost 2 weeks) I reached out again to see when my order would be shipped and they STILL hadn't restocked and didn't know when they were going to restock. At this point it had been almost a month and I still didn't have the product and it was clear I was not going to receive it before Halloween. I asked to cancel my order and to receive a refund, after a week of waiting for my refund I sent another email saying that I had not yet received my refund and asking when I would get it and they said it had already been placed into my account (WHICH IT HADN'T). I responded to their email and never heard back. I finally got the refund today, and I will NEVER use dresslink again. This whole process was a headache and not worth the time put in. It was very clear that they don't care about their customers and are just trying to get money!

October 31, 2017
Unprompted review
Rated 5 out of 5 stars

Five Stars

I ordered the Green O-Neck Sleeveless Cute Dot A-Line Dress for my daughter and she just LOVED it. I was really satisfied with the quality of the dress. It was well-made and even prettier in real life. The size was right on the money. I will definitely order again as the site has beautiful selections - Amazing Prices and Speedy service. Definitely recommend it.

October 30, 2017
Unprompted review
Rated 5 out of 5 stars

Highly recommended

They are highly recommended and trustworthy. I ordered for a red gown for my sister from their site and she really love the gown. The gown as now turned out to be one of her favorite clothes.

October 30, 2017
Unprompted review
Rated 5 out of 5 stars

"I've ordered some items from Dresslink …

"I've ordered some items from Dresslink for my mom's birthday and each time is very pleasant. The clothes are extremely cute and fashionable. The clothes are better made than you would expect for how inexpensive they are. She always gets lots of compliments, and I can always afford to buy more because there's always something on sale! No other clothes website compares, I only buy clothes from Dresslink now!!"

October 30, 2017
Unprompted review
Rated 5 out of 5 stars

Different experience on buying new a dress.....

I was confused about buying a new dress to gift my best friend at a time i heard about this online seller, 1st i was confused about there services. But frankly saying that i achieved an good experience about on buying new best
dress.
The quality of product really excellent. I am very pleased and happy to there services.
Thank you.

October 26, 2017
Unprompted review
Rated 5 out of 5 stars

i wanted to get a very nice dress for …

i wanted to get a very nice dress for my fiancee so i heard from a friend about dresslink and they have good designs for really affordable amounts. i was almost confused as to what to choose but in all i made a selection and i think she's going to like it.
thank you dresslink

October 25, 2017
Unprompted review
Rated 5 out of 5 stars

I bought 3-5 day shipping (shoes) and …

I bought 3-5 day shipping (shoes) and It was delivered at the first day, it was very cheaper and the shoes is of quality product and perfect than I expected, everything about this company is great and fantastic, I recommend them and I will surely buy again from dresslink and extend it to my friends and families . THANK YOU SO MUCH DRESSLINK!!!

October 25, 2017
Unprompted review
Rated 5 out of 5 stars

Delightful and solid items!

I bought a women party dress for my sister's birthday and she was extremely surprised with my gift!it actually fits nice to her and she said it's more comfortable than other dresses.i choose the correct size and they sent me the right one as i ordered.i am in a very good mood with this site delivery and items!hope to buy again and again from this store

October 25, 2017
Unprompted review
Rated 5 out of 5 stars

I bought a Zeagoo sweat shirt

I bought a Zeagoo sweat shirt from dresslink last week and was suprised to find out it was cheaper than and of equal quality with the expensive one my friend bought from Amazon and they delivered super fast.
Useful

October 25, 2017
Unprompted review
Rated 5 out of 5 stars

I had brought a SWEATER from …

I had brought a SWEATER from dresslink.I had 2 Bad Experience shopping online before coming to Dresslink, I Had a wonderful experience with them. The Sweater is Much Cheaper and Best quality and Fitting is as excepted. Thanks DressLInk

October 25, 2017
Unprompted review
Rated 1 out of 5 stars

False advertising and poor customer service

I bought 4-7 day shipping and it has been 15 days since I ordered and the dress has not arrived. The event has come and gone. I asked for a refund on day 10. Customer service initially told me to "wait patiently" (seriously?) then later said they updated their website that the shipping I purchased is "8-12 days" (not what I purchased) and offered an $8 refund - less than 25% of the cost of the dress (before shipping) that I no longer need.

October 18, 2017
Unprompted review
Rated 5 out of 5 stars

I’ve spread the gospel of dresslink …

I’ve spread the gospel of dresslink halfway around the world, as your clothes are perfectly suited for varieties of outings .I ordered for soTeer wine red women casual and have been complimented on my dresslink dresses in several countries now! They are incomparable in terms of prompt delivery. I love dreeslink

October 18, 2017
Unprompted review
Rated 5 out of 5 stars

I order for an involand female wear on …

I order for an involand female wear on dresslink and it was delivered within a week in fact, it was more cheaper and the wear is of good quality even more perfect than I expected, everything about this company is perfect, I recommend them and I will surely buy again from dresslink. I say a big Thanks to dresslink

October 18, 2017
Unprompted review
Rated 5 out of 5 stars

I bought a Zeagoo sweat shirt from …

I bought a Zeagoo sweat shirt from dresslink last week and was suprised to find out it was cheaper than and of equal quality with the expensive one my friend bought from Amazon and they delivered super fast.

October 17, 2017
Unprompted review
Rated 2 out of 5 stars

I placed an order last Tuesday

I placed an order last Tuesday. (DLN078K0E) I paid extra money for delivery. I expected my parcel to have atleast been dispatched. What's going on? I would like a tracking number and an update as I am starting to worry. Going by other reviews I should be.

October 17, 2017
Unprompted review
Rated 2 out of 5 stars

Received my order today they were …

Received my order today they were supposed to be Birkenstock sandals not they are big Brave sandals one of the straps was broken and they came. Not a happy person right now

October 12, 2017
Unprompted review
Dresslink logo

Reply from Dresslink

Hi Dujuna,
Sincerely apologize for all inconvenience you meet.
I checked the email records from our email box, we had replied and providing the related information.
I will email you again,could you please kindly reply me to solve the problem.
thanks a lot.

Have a nice day!
Yours sincerelly ,
Echo Peng
Dresslink customer service dept.

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