What a great company to work with in particular, let me praise Debbie Bennett. She could not be more helpful and she is always available. She replies to all my emails and phones back when she says she... See more
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Fuel cards are one of the difficult aspects of fleet management at the best of times and controlling costs lately has been a real concern for my company. I've worked with other fuel card providers an... See more
To start. Fuel prices 20% cheaper. That certainly goes along way in any business. But also customer care.i have weekly personal calls to check everything is ok. And iron out any problems,especially i... See more
We have several fuel cards and just go with the cheapest price for the week ahead. Emma looks after our account and tries her best to win our business, not always successful but she is a pleasure t... See more
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Company details
Written by the company
Tate Fleet encompasses the previously named DriveCard Europe fuel card and telematics solution, plus a new fleet mobility & leasing offer. As part of the independent, family-run Tate Family of Companies, which includes Tate Oil, we bring over 50 years of fuel expertise and rural business insight to the world of fleet management.
Contact info
Bedford Road, Southport, PR8 4HU, Southport, United Kingdom
- 033 0441 7783
- info@tatefleet.co.uk
- drivecardfuel.co.uk
ANY COMPANY IS ONLY AS GOOD AS THEIR PEOPLE
What a great company to work with in particular, let me praise Debbie Bennett. She could not be more helpful and she is always available. She replies to all my emails and phones back when she says she will. I wish all companies had a Debbie.
Ben Hughes has been great from start to…
Ben Hughes has been great from start to present. Prompt service and deals with any issues I raise or questions. I plan on working with Ben for the foreseeable future
I deal with Seb
I deal with Seb, I always get a quick response and have never had any issues. Would definitely recommend.
Excellent customer service
I dealt with Ben Hughes who helped set up my account and made it all very easy for me. I have regular contact with Ben now to check on how things are going and help with any queries I have. It has been excellent good customer service the whole way through
Excellent Customer Service
Our Customer Care Advisor is spot on, knowledgeable and helpful, nothing too much problem. Would recommend Drive Card Europe Ltd to anyone looking for a fuel card provider!
Thank you
Thank you, Ben, for your outstanding customer service at DRIVEcard! Your prompt and professional help with our fuel cards has led to significant savings, with cheaper fuel prices that make a real difference. Highly recommend!
I hadn’t thought about a fuel card with…
I hadn’t thought about a fuel card with only having a small business until Ben Huges contacted me to tell me about the benefits and savings on fuel. I thought I’d give it a go and let Ben have the necessary details to get me started My card came on time followed by my PIN number, started to use , no effort the emailed invoices came though a few days later and are paid by direct debit which makes it easy to keep track of.If we work locally we save say £7 a week if we travel it can be £30 Ben makes contact every couple of weeks to make sure all is well, just wish I’d had one sooner
Fuel card customer care.
To start. Fuel prices 20% cheaper. That certainly goes along way in any business. But also customer care.i have weekly personal calls to check everything is ok. And iron out any problems,especially in my case being at the older end find it hard moving with technology. But Ben Hughes an employee at drive card has been patient and most helpful. Well done. We do still have true customer care.
Continued to collect anniversary fee…
Continued to collect anniversary fee for 4 years after account closed. Very bad business.
Long term customer
We've been with Drivecard for years and the quality of the service is always top notch. In an unregulated market, Drivecard's prices are clear and transparent, with no unexpected service charges. The details that come with each week's transaction record have it much easier to track CO2 emissions data
Just started using Drivecard
Just started using Drivecard, So far so good, quick with price revisions, prompt messages and emails and very helpful and quick answering queries by phone and email. Good service.
A pleasure to deal with
I’ve set up a number of accounts for companies I’ve worked at and Barbara is so easy to deal with and has a very friendly personality, if I ever have an issue she jumps on it and sorts it out and our weekly chats are looked forward too
Barbara has always been helpful and…
Barbara has always been helpful and informative. She has kept me up to date with prices etc and I have found that if I do need assistance with any issue Barbara will always respond.
Very Helpful on phone advising on fuel…
Very Helpful on phone advising on fuel prices
Drivecard Fuel Cards
I have been a Drivecard customer for several years now. My account manager Andrew calls me weekly and does his best to be the cheapest provider. There is a substantial saving on pump price. Keep up the good work.
Drivecard is so easy do deal with
Drivecard is so easy to deal with. My account manager Christine Wall is very professional and friendly. I feel she really cares about my account and saving my Company money where she can. I would thoroughly recommend them.
Very professional and friendly service
Helpful
Dave @ DriveCard is always helpful and goes above and beyond to assist with resolving any issues.
Good communication
Good communication. Always available for advice. Knowledgable and friendly. Thank you Ben
Credit to Andrew.
Andrew is very polite never forgets to call a credit to the company. I always enjoy our conversations he is very informative. I also feel you can’t do anything better than the company is carrying out. It is also good to have the same account manager for more than a month, as I have to endure with other companies.
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