My motorhome broke down just after I arrived at a campsite in the New Forest. I contacted Driver Guardian who were very helpful and understanding. I arranged to speak to them again on Monday morning a... See more
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1 Slaidburn Crescent, PR99YF, Southport, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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When I renewed everything was perfect.
However I tried to renew the previous day & experienced a lady who giggled throughout our call. She couldn't help me remove one car from my account & then tried to redirect me to an office which was closed.

Reply from Driver Guardian
Really easy to renew and even with a larger upgraded vehicle to add the price increase was more than acceptable.

Reply from Driver Guardian
Very polite lady sorted new address and took payment all in 2min.

Reply from Driver Guardian
Helpful staff member and ease of updating information.
Quick and positive dialogue, having used driver guardian in the past have found them brilliant

Reply from Driver Guardian
Always able to get through on the phone if i have a query. Everything is sorted quickly and promptly.

Reply from Driver Guardian
Great company and excellent service. Also super value for money!

Reply from Driver Guardian
Very friendly, very professional.
A credit to your company
Thank you
Linda

Reply from Driver Guardian
Straight forward to get online. Took the sting out of a clutch failure in France last year.

Reply from Driver Guardian
Fantastic staff: honest, to the point and ultra friendly. NO HARD SELL. Just how all companies should operate.

Reply from Driver Guardian
A very helpful assistant Rachel..made it easy

Reply from Driver Guardian
Great company to deal with, had a change of mind about the policy I had taken out with them and cancelled within the 14 day cooling off period. No hassle, refunded the amount I had paid in a very timely fashion. Not used their breakdown service but the company appears to be first class.

Reply from Driver Guardian
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