Driver Guardian Reviews 1,522

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Brilliant service! Broke down on M1 at Leicester. Rang Driver Guardian and had a response from a breakdown company within half an hour. Unfortunately the M1 closed due to an accident so the recover... See more

Rated 5 out of 5 stars

Prior to taking out Legal Protection insurance my wife and I insured with our respective Car Insurance at an additional cost of approximately £52.00 per annum. We changed to Driver Guardian about 4 y... See more

Company replied

Rated 5 out of 5 stars

I like being able to speak to some one and explain what is happening. I was given good advice about booking a garage first and then calling for breakdown recovery. When we were told there was a four h... See more

Company replied

Rated 5 out of 5 stars

My motorhome broke down just after I arrived at a campsite in the New Forest. I contacted Driver Guardian who were very helpful and understanding. I arranged to speak to them again on Monday morning a... See more

Company replied

Company details

  1. Insurance Agency
  2. Auto Insurance Agency
  3. Car Repair and Maintenance
  4. Car Service
  5. Caravan and Motorhome Insurance Company
  6. Towing Service

About Driver Guardian

Written by the company

Driver Guardian offers excellent value Breakdown Cover and Motor Legal Protection. Our 5 Star Breakdown Cover is for any vehicle type Car Breakdown Cover, Motorhome Breakdown Cover, Motorbike Breakdown Cover, Camper van Breakdown Cover, Commercial Breakdown Cover, Taxi Breakdown Cover, Multi Vehicle Breakdown Cover Personal Breakdown Cover Driver Guardian Breakdown cover is highly rated by the most important people, Our Members. We Pride ourselves on transparent cover and our Members being able to easily speak to a human on the other end of the line when they need to call us. What is Motor Legal Protection? A Motor Legal Protection Plus policy from Driver Guardian covers legal expenses which result from a car accident that was not your fault. This type of policy is often included as an add on for your road risk insurance. Driver Guardian Motor Legal Protection covers the driver and not the vehicle, this means that if you have more than one vehicle you only need one policy, this can lead to big savings on your vehicle insurance overall. Driver Guardian also do family deals on Motor Legal Protection so you can save even more by getting a group or Family policy. You can see our Breakdown Cover here Breakdown Cover Driver Guardian is Authorised and Regulated by the FCA number 546256.

Written by the company

Discount for Existing Members

We give a 10% loyalty discount to existing members

We give a 10% loyalty discount to existing members
Driver Guardian Rewards Loyalty, we listen to what our members ask for. One of the main concerns with the breakdown cover industry is hidden costs and big price increases. Driver Guardian gives a 10% loyalty discount upon renewal.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Brilliant service

Brilliant service! Broke down on M1 at Leicester. Rang Driver Guardian and had a response from a breakdown company within half an hour. Unfortunately the M1 closed due to an accident so the recovery vehicle couldn't get to us for 5 hours! but they were in constant touch making sure we were safe.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Painless process

Once again, a painless renewal of my policy. A great price even without the discount for being a regular customer. Well worth asking for a quote.

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Good job i phoned them

The chap on the phone told me exactly what was wrong with my van. Something id never would have thought of. He was spot on. Sorry i forgot his name. Well done to him. Saved me a fortune!

January 30, 2026
Rated 5 out of 5 stars

Impeccable service

I've been with DG for years, every aspect of the service in my opinion and considering the price is impeccable.
I've called them out on numerous occasions for both major and minor problems and every time the communications, response/time, efficiency, customer service and resolution leaves no room for improvement IMO.

November 14, 2025
Driver Guardian logo

Reply from Driver Guardian

Thank you so much for your kind review, we are delighted you are happy with our service.

Rated 5 out of 5 stars

Quick and efficient

The mechanic came over within the hour and started my van

October 30, 2025
Driver Guardian logo

Reply from Driver Guardian

Excellent! Thank you Eduardo for your review, we are very grateful.

Rated 5 out of 5 stars

Great help from Driver Guardian …

I called Driver Guardian for help when my car would not start. I got an instant response and they were very helpful. I even received a call after the breakdown a few days later to check all was well.

October 30, 2025
Driver Guardian logo

Reply from Driver Guardian

We are so pleased you were dealt with quickly and appreciate you sharing your experience with us, thanks Nigel.

Rated 5 out of 5 stars

Yes fix my car very quickly

Call driver guardian to fix my car they responded in less time and help me back on the road

July 3, 2025
Unprompted review
Driver Guardian logo

Reply from Driver Guardian

Thank you so much for your review, it's great to hear you are happy with our service.

Rated 5 out of 5 stars

Great customer service

My car had a flat tyre a couple of weeks ago so I phoned Driver Guardian (who I’ve been a member of for 10 years) as unable to change the tyre myself. Rachel was fabulous and went above and beyond to ensure I was back on the road as quickly as possible (1.5hrs in total). Excellent service!

September 10, 2025
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Reply from Driver Guardian

Thank you very much for sharing your experience with us it's fabulous Rachel went above and beyond to help as she always does .

Rated 5 out of 5 stars

Rachel was extremely helpful.

Rachel was extremely helpful.
I first asked how I can reset my password, and she told me they were upgrading their website.
I then asked If my vehicle information had been updated to my new registration and she came back immediately and sorted the details straight away.
Thank you for your help.

October 3, 2025
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Reply from Driver Guardian

Thank you so much for your review Mike its so good to hear you had great help.

Rated 5 out of 5 stars

Motorhome Breakdown Cover with Driver Guardian

My motorhome broke down just after I arrived at a campsite in the New Forest. I contacted Driver Guardian who were very helpful and understanding. I arranged to speak to them again on Monday morning and by 10:10 am Ravenscroft Motors attended and my van was being attached to a tow truck to be recovered to a local repairer. Everything went very smoothly and Daniel the recovery driver was also very kind and helpful. I could not have asked for better service. Thank you to all involved! :)

September 25, 2025
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Reply from Driver Guardian

Thank you Sharon for sharing your experience of our service with us we are very grateful.

Rated 5 out of 5 stars

Absolutely fantastic people to talk to…

Absolutely fantastic people to talk to great support and advice got all my 3 motorbikes covered on one policy, always been prompt with call out times and a curtacy call after recovery to see if everything went ok thankyou

September 23, 2025
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Reply from Driver Guardian

Thanks so much Christopher for sharing your experience with us, it's so good to hear.

Rated 5 out of 5 stars

Excellent service

From my 1st call to new tyre fitted service was excellent.

September 23, 2025
Driver Guardian logo

Reply from Driver Guardian

Thank you very much Brian for your review we are very grateful.

Rated 2 out of 5 stars

Had european cover sold by driver…

Had european cover sold by driver guardian but in fact is not run by them but a thirdparty compamy.
Cost me money to have my car recovered not happy so wont be renewing will pay at bit extra and use RAC.

April 29, 2025
Unprompted review
Driver Guardian logo

Reply from Driver Guardian

Hi John, we have tried to contact you a few different ways today without any success.

The situation you describe does not match the cover we sell, so we very much need to speak to you please to understand what situation you describe.

If you could let me know a good time to get in touch I can give you a call to get to the bottom of the situation.

thanks
Gareth Halsall
Driver Guardian

Rated 5 out of 5 stars

Flat Battery

We had a flat battery and no way of charging it. Within an hour a man from a local garage arrived to jump start the car which enabled us to drive to Halfords to have a new battery fitted

September 19, 2025
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Reply from Driver Guardian

Thank you for sharing your experience Karen we are very grateful.

Rated 5 out of 5 stars

Lovely service

The mechanic came within half hour and diagnosed the issue with my vehicle very quickly
Thank you driver Guardian employee who arranged the breakdown call out for me
Best regards
Ali Shah, Chigwell Essex

September 19, 2025
Driver Guardian logo

Reply from Driver Guardian

We are so pleased you have had a quick response to your breakdown.
Thanks so much for your review Sayed.

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