My motorhome broke down just after I arrived at a campsite in the New Forest. I contacted Driver Guardian who were very helpful and understanding. I arranged to speak to them again on Monday morning a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Rachel was extremely helpful. I first asked how I can reset my password, and she told me they were upgrading their website. I then asked If my vehicle information had been updated to my new registr... See more
Company replied
I have had to use Driver Guardian quite a few times over the years and every stage of the way I felt kept in touch and supported. One time I had a 94yr old passenger and when I called DG discover... See more
Company replied
I broke down on a duel carriage way, first time calling them out. Couldn’t fault them, Straight through on the phone, I was rescued within 35 minutes and taken to my local garage. Polite, friendly ser... See more
Company replied
Company details
- Insurance Agency
- Auto Insurance Agency
- Car Repair and Maintenance
- Car Service
- Caravan and Motorhome Insurance Company
- Towing Service
About Driver Guardian
Written by the company
Driver Guardian offers excellent value Breakdown Cover and Motor Legal Protection.
Our 5 Star Breakdown Cover is for any vehicle type
Car Breakdown Cover,
Motorhome Breakdown Cover,
Motorbike Breakdown Cover,
Camper van Breakdown Cover,
Commercial Breakdown Cover,
Taxi Breakdown Cover,
Multi Vehicle Breakdown Cover
Personal Breakdown Cover
Driver Guardian Breakdown cover is highly rated by the most important people, Our Members. We Pride ourselves on transparent cover and our Members being able to easily speak to a human on the other end of the line when they need to call us.
What is Motor Legal Protection?
A Motor Legal Protection Plus policy from Driver Guardian covers legal expenses which result from a car accident that was not your fault.
This type of policy is often included as an add on for your road risk insurance.
Driver Guardian Motor Legal Protection covers the driver and not the vehicle, this means that if you have more than one vehicle you only need one policy, this can lead to big savings on your vehicle insurance overall.
Driver Guardian also do family deals on Motor Legal Protection so you can save even more by getting a group or Family policy.
You can see our Breakdown Cover here
Breakdown Cover
Driver Guardian is Authorised and Regulated by the FCA number 546256.
Written by the company
Discount for Existing Members
We give a 10% loyalty discount to existing members
Driver Guardian Rewards Loyalty, we listen to what our members ask for. One of the main concerns with the breakdown cover industry is hidden costs and big price increases. Driver Guardian gives a 10% loyalty discount upon renewal.
Contact info
1 Slaidburn Crescent, PR99YF, Southport, United Kingdom
- 01704 225588
- info@driverguardian.co.uk
- driverguardian.co.uk
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reduction on my renewal
Thankfully I have not had to use this service but I did get a reduction on my renewal because of this.
March 1, 2025
Reply from Driver Guardian
Thank you for your feedback Ian.
Always easy to renew never had a…
Always easy to renew never had a problem.I have never had to make a claim on my policy so far so cannot comment on response to a calol out .
March 1, 2025
Reply from Driver Guardian
Thank you very much for your review Mr Wright.
So far so good
Been with the company for 2 years now never had an issue and you get a lot more for your money. I can recommend.
March 4, 2025
Reply from Driver Guardian
Thank you very much for your review we appreciate it and it's great you would recommend us.
Good telephone relations
Good telephone relations
(I haven't yet had much call on the actual breakdown service)
November 1, 2024
Reply from Driver Guardian
Thank you very much for your review.
We are very grateful.
Battery to call driver guardian out to the…
Had to call driver guardian out to the house car electrics were totally dead on car ,wouldn’t start spoke with a very nice lady who organised a recovery arrived within 1hour fortunately it was the battery that had died happened very quickly , asked recovery driver if he had a booster pack fortunately he did and that got car started . I replaced battery and all was well can’t thank dg enough very professional company and quick response top marks
March 1, 2025
Reply from Driver Guardian
Thank you David it is so good to hear your problem was solved quickly.
We are grateful for your review.
I made a phone call from home as the…
I made a phone call from home as the key wouldn't let me into the car.The mechanic arrived within half an hour. and identified the problem and fixed i
March 1, 2025
Reply from Driver Guardian
That's great Florence.
We are so pleased your key was sorted out for you.
Thank you for sharing your experience with us.
Motorhome breakdown
This the first time I have had to use my breakdown cover .My call was answered immediately .The problem was explained and the person arranged for recovery. The vehicle was transported to garage in less than 2 hours .I was kept informed all the time when breakdown company was arriving. The service was 1st class
February 28, 2025
Unprompted review
Reply from Driver Guardian
Thank you very much Robert we appreciate your feedback.
We are happy you find our service 1st class.
I've not had to use the service since I…
I've not had to use the service since I joined a few years ago, so I can't really form an opinion. I'm happy with the reduced cost this year though.
February 19, 2025
Reply from Driver Guardian
Thank you for taking the time to give us a review,
We are pleased you are happy with our pricing.
A Great Business to deal with. I have been using Driver Guardian for…
I have been using Driver Guardian for several years, I currently have three vehicles with them and probably a fourth one soon. They are easy to get hold of and talk to on the phone. Their breakdown procedure is efficient. They do not try to up sell.
They are good value.
February 18, 2025
Unprompted review
Reply from Driver Guardian
Thank you very much Richard we are so pleased you have had a good experience with our company.
The best company on the market 5*****
I’ve been with Driver Guardian for many years and I would not change to any other company. I now have three of my family using this company and like me they give it 5 stars.
They offer a superb package at a very reasonable price and provide a range of services for the one price .Other companies would charge you a lot of money for a roadside service only. Highly recommended.
February 12, 2025
Reply from Driver Guardian
Thank you David we are very grateful for your review. We will do our best to continue to deliver an excellent service.
Reply from Driver Guardian
Thank you very much David we are very grateful for your review.
Perso I’m
Personally I have not had to use Driver Guardian but my partner who had contacted you when her car wouldn’t start was let down by your call centre not ringing her back to advise on the action taken to help. End result a two hour wait and help from another source to get her home. Apology accepted from your representative hopefully just a one off failure to help! Reports from friends I’ve advised to come to you for cover and the help they’ve received have been very good
February 12, 2025
Reply from Driver Guardian
Hi Luke, thanks for your review, we really appreciate your feedback and if you need us in the future we will be there to help.
Thanks
Gareth Halsall
Driver Guardian
Superb service 👏
We have used driver guardian for a number of years now. We have had to use the call out a couple of times. Both times absolutely superb. Always friendly and helpful staff. Plenty of notice for renewal. Quite simply I cannot fault them!
February 8, 2025
Reply from Driver Guardian
Thank you very much for your kind review.
We really appreciate it and we will continue to give the best service we can.
Easy to contact and they were prompt in…
Easy to contact and they were prompt in arranging my rescue following breakdown.
February 12, 2024
Reply from Driver Guardian
Thank you so much for your feedback.
London cabbie
Changed my bad review to this as I've had a call from the manager and it seems that I was told the wrong information or I misinterpreted it , anyway all seems ok .
February 6, 2025
Unprompted review
Reply from Driver Guardian
Hi Dave, thanks for your time on the phone, it was a pleasure to speak to you.
Thanks
Gareth Halsall
Driver Guardian
Reply from Driver Guardian
Thank you for your review Richard.
Great service really happy
Had a few questions re renewal... Great customer service sorted the issues out.
Renewed again for my 4th time without hesitation
January 25, 2025
Reply from Driver Guardian
Thank you Mr Buckley for your loyal custom.
We appreciate your review.
Reply from Driver Guardian
Thank you Mr Taylor for your review.
We are delighted you are pleased with us.
Really helpful customer service team
Really helpful customer service team. They helped with changes to policies very well. Everything went very smoothly and efficiently when I had a breakdown. Would definitely recommend
January 28, 2025
Reply from Driver Guardian
Thank you so much for sharing your experience with us.
It is pleasing to hear everything went smoothly when you had a breakdown
And thank you for your future recommendation.
Really good service and buying…
Really good service and buying experience....decent price as well. This customer happy and recommends (has not yet had to use any breakdown service).
January 25, 2025
Reply from Driver Guardian
Thank you very much for your feedback.
We are happy you are pleased with our pricing
And appreciate your future recommendation.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.