My motorhome broke down just after I arrived at a campsite in the New Forest. I contacted Driver Guardian who were very helpful and understanding. I arranged to speak to them again on Monday morning a... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Rachel was extremely helpful. I first asked how I can reset my password, and she told me they were upgrading their website. I then asked If my vehicle information had been updated to my new registr... See more
Company replied
I have had to use Driver Guardian quite a few times over the years and every stage of the way I felt kept in touch and supported. One time I had a 94yr old passenger and when I called DG discover... See more
Company replied
I broke down on a duel carriage way, first time calling them out. Couldn’t fault them, Straight through on the phone, I was rescued within 35 minutes and taken to my local garage. Polite, friendly ser... See more
Company replied
Company details
- Insurance Agency
- Auto Insurance Agency
- Car Repair and Maintenance
- Car Service
- Caravan and Motorhome Insurance Company
- Towing Service
About Driver Guardian
Written by the company
Driver Guardian offers excellent value Breakdown Cover and Motor Legal Protection.
Our 5 Star Breakdown Cover is for any vehicle type
Car Breakdown Cover,
Motorhome Breakdown Cover,
Motorbike Breakdown Cover,
Camper van Breakdown Cover,
Commercial Breakdown Cover,
Taxi Breakdown Cover,
Multi Vehicle Breakdown Cover
Personal Breakdown Cover
Driver Guardian Breakdown cover is highly rated by the most important people, Our Members. We Pride ourselves on transparent cover and our Members being able to easily speak to a human on the other end of the line when they need to call us.
What is Motor Legal Protection?
A Motor Legal Protection Plus policy from Driver Guardian covers legal expenses which result from a car accident that was not your fault.
This type of policy is often included as an add on for your road risk insurance.
Driver Guardian Motor Legal Protection covers the driver and not the vehicle, this means that if you have more than one vehicle you only need one policy, this can lead to big savings on your vehicle insurance overall.
Driver Guardian also do family deals on Motor Legal Protection so you can save even more by getting a group or Family policy.
You can see our Breakdown Cover here
Breakdown Cover
Driver Guardian is Authorised and Regulated by the FCA number 546256.
Written by the company
Discount for Existing Members
We give a 10% loyalty discount to existing members
Driver Guardian Rewards Loyalty, we listen to what our members ask for. One of the main concerns with the breakdown cover industry is hidden costs and big price increases. Driver Guardian gives a 10% loyalty discount upon renewal.
Contact info
1 Slaidburn Crescent, PR99YF, Southport, United Kingdom
- 01704 225588
- info@driverguardian.co.uk
- driverguardian.co.uk
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Been with Driver Guardian…
Been with Driver Guardian for a few years now. Very easy to deal with. Not had to call out for recovery yet (touch wood).
September 5, 2024
Reply from Driver Guardian
Thank you so much Karen we are very happy you find us easy to deal with and for being a loyal customer.
Very helpful when I called for home…
Very helpful when I called for home recovery. Mechanic was very friendly and helpful. Cannot complain one bit.
September 11, 2024
Unprompted review
Reply from Driver Guardian
Thank you very much for your review we are very grateful.
Reply from Driver Guardian
Thank you very much for being a loyal customer Sheila we appreciate it.
Drivers' service designed for drivers by drivers. Great.
Only had recourse to call out once so far (thank goodness!), but ease of use and communication, together with price keeps us as loyal customers!
September 14, 2024
Reply from Driver Guardian
Thank you so much for your review we are very grateful for your loyal custom.
Easy
Easy. Used the service. Very good response and well informed on when the driver was and how long the wait was going to be.
November 17, 2023
Reply from Driver Guardian
Thank you very much Matt for sharing your experience with us.
We are pleased you are happy with our service.
Good prompt service
Good prompt service. Really helpful and resolved any questions immediately.
September 14, 2024
Reply from Driver Guardian
Thank you very much Ken we are delighted you were dealt with promptly and found us helpful.
I have not had to use the companies…
I have not had to use the companies breakdown services but the renewal procedure was easy.
September 11, 2024
Reply from Driver Guardian
Thank you very much for your review we are very grateful.
the time we used the breakdown we…
the time we used the breakdown we recieved good service only had to use the once
September 12, 2024
Reply from Driver Guardian
Thank you very much Maurice it's great you are happy with us.
Easy renewal via website.
Easy renewal via website.
Price has been very stable compared to others.
Service is very good
August 28, 2024
Reply from Driver Guardian
Thank you very much for your review we appreciate it.
It was complete peace of mind to have such service when I needed it. Thanks.
I was in trouble and you sorted me out
May 9, 2024
Reply from Driver Guardian
Thank you so much for your review.
We are so happy we were able to sort your problem out.
Very good breakdown service
My husband and I have been with driver Guardian for a few years and have always found them extremely helpful, we have had a couple of breakdowns and it's been dealt with very well
August 27, 2024
Reply from Driver Guardian
We are grateful for your review and are pleased your breakdown was handled well.
Reply from Driver Guardian
Thank you so much for your review Mark we are happy you find us helpful and that we delivered a great service.
Caring and efficient.
Quick. Efficient. With a considerant call back on progress. I felt looked after.
August 28, 2024
Reply from Driver Guardian
Thank you very much Christopher for your review.
We are happy you are pleased with our service.
Highly recommend
Excellant service,called them out last year as had a problem with motor home ,really lovely helpful chap ,had us ready to continue our journey pretty quick
August 24, 2024
Reply from Driver Guardian
Thanks so much for you review Loraine we are delighted that your breakdown was handed well.
Reply from Driver Guardian
Thank you very much for your review Peter.
Totally useless incoherent service
Not fit to be called a breakdown service. Took 5 calls and 1.5 hours to finally speak to correct person to arrange roadside assistance (Jan 2024). Made complaint but there was no real action taken. I was called back and told my case would be investigated and I would hear back - I never did.
January 6, 2024
Reply from Driver Guardian
Hi David, we have requested some information so we can verify the account and then get in contact.
Thanks
Gareth Halsall
Driver Guardian
When I’ve reviewed my driver excellent guardian…
When I’ve reviewed my driver guardian the person I spoke to he was very helpfull I will renew again
August 24, 2024
Reply from Driver Guardian
Thank you so much for your review Mohamed.
It's great you want to renew with us again.
Simply the Best
Brilliant service at an exceptional price. I recommend them to everyone I know.
September 6, 2024
Reply from Driver Guardian
Thank you very much Alan for your review.
We appreciate it that you recommend us.
Reliable and Courteous
Never needed their recovery service myself but they are always quick to answer the phone and very professional and polite.
September 5, 2024
Reply from Driver Guardian
Thank you so much for your review Mark we are very grateful.
Service offering
I have never had to use the service. However I would appreciate a service where more than one car and more than one driver is protected and at a cheaper rate than one driver and one car basis
September 5, 2024
Reply from Driver Guardian
Thank you for your feedback we will get someone from sales to look at your review to see if there's anything they can do for you.
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