DriveSmart Warranty Reviews 

I was so upset with the company Line 5 whom I had been dealing with since Dec. Then I called Frontier and spoke with Glen he was so helpful and knowledgeable about my issue. I hung up feeling better than when I called in

The gentleman was kind , reassuring and answered my questions with ease. Made me feel a lot better about going forward with the policy. Going to be taking my policy to my garage and having them take a look at it and see if they honor it. Thank you so much for the pleasant phone call.

Explain everything in detail

Lied to me at least 3 times to get my business. I cancelled due to their lies. Now they are dragging their feet to issue my promised full refund.

Professional and knowledgeable. Keeps you involved in the whole process.

Easy setup process! LUCY is Faaaaaaar Out man. She went over my policy as I was making comparisons of the shortcomings of ENDURANCE. I don't perceive I'll have any issues because so many things weren't covered by ENDURANCE, and this agency was upfront so there are no surprises. They're not expensive so haggling wasn't necessary. They also give you an incentive to join them.

I am long-time driver, with a credible experience with auto warranty programs. I have a 0 (zero) driving incident record in 13 years. Of all the warranty programs I've seen, this one is best. It's TOP OF THE LINE,
at least to me. Your program is very affordable, accomodative, and comprehensive, The plan is not cheap, but it represents a high quality program of coverage, with impressive, manageable terms.Your admin processors and agents were thorough, efficient, patient, knowlegable, and friendly. Your Customer Service persons were simply outstandingly helpful. At this point, your service rates a very high recommendation. That's here on the admin end. I feel confident that your service on the operational end will be equally impressive, should it ever become necessary.

If I were you, I would not trust this company. I just called because I bought extended warranty and I canceled it within the first 30 days and they told me it could take six months before I get a refund because they can do what they want to do with my money and they can pay me when they want to pay me and they can offer me another plan if I want, but basically they can refund me when they want to. do not trust these people. I am so tired of businesses getting away with scamming consumers. I’m freaking sick and tired of it.

These guys were great on the phone and to be able to help me with my payment very highly recommend everyone to
be able to just to talk with these people thank you so much even made my day turn into a very good day

Hi company, I just joined this company and had questions about my policy booklet why they both didn’t come at the same time and I talked to the customer representative and she got smart with me and she said I don’t know I don’t work for the post office but what very rude thing to say, but I was being polite and I talked to another lady who told me she would have a supervisor call me and have an apology for me and never did so. She lied to me, then the next day I called again and talked to another customer service representative and he asked me what the problem was. I told him politely it was none of his business because I didn’t want to go through this again and explain what was wrong and he just hung up on me. What kind of business does this? They do this to another lady and she was going, another guy representative call me never what kind of business is this? You tell me if you can trust this, but I don’t and I wanna cancel my policy, but they won’t get me in touch with someone who will do it so I just cancel out my credit cards payment to solve the issue that way , publish seriously

I had a bad experience with another customer representative and was convinced to end my policy, but with great concern and consideration, Ms. Lucy showed great customer service, skills and awesome communication. Because of her I remained a customer!!! There should be a Ms. Lucy on every phone call. Thank you so much for a great experience.

Today I spoke to Valerie was my representative today. She was very friendly and helped me set up my paper work. She explained where to sign and helped me get started. I enjoyed speaking with her. And wanted to thank her for all the help.

I didn't have any problem getting reimbursed for the initial cost of looking over the information.

Lucy was absolutely wonderful! She made you feel like you were family and had your best interests at heart. The whole experience was painless. I would recommend this company to anyone. Thank you so much 💓

Called to cancel my vehicle I didn't have anymore I end up getting coverage on both my cars I do have my experience was awesome thank you

I love Lucy. She took her time to explain everything and answered all my questions honestly. I haven’t used the device yet but I hope everything goes smooth.

Just simply amazing !!!!! Everything was smooth and easy I’m grateful for such an amazing company that helped me !!

Alex and Ashley explained how the policy worked and what was going to happen very well and that’s not very common from places calling for this.

Cause of how i was treated

Alex was great. He clearly explained the details of my warranty and made sure I knew what was going on before I got off the phone with him.