DriveSmart Warranty Reviews 

615
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Whay a load of rubbish it dont work properly iv had it for a year now and still problems and ur doing nothing about it get it sorted

Rated 5 out of 5 stars

Had a great experience, Alex explained everything was patient, great personality. Listen to my crazy story, and got throw everything clearly, answered any questions I had and help me understand if th... See more

Company replied

Rated 5 out of 5 stars

Easy setup process! LUCY is Faaaaaaar Out man. She went over my policy as I was making comparisons of the shortcomings of ENDURANCE. I don't perceive I'll have any issues because so many things weren'... See more

Company replied

Rated 5 out of 5 stars

I usually don't answer unknown numbers but (THANK GOD 🙏 😊 ☺️ I DID) Because I was getting ready too look for auto warranty policy,but Thank God I answered the phone and I needed this coverage like t... See more

Company replied

Company details

  1. Insurance Agency
  2. Financial Consultant

Written by the company

DriveSmart was founded in 2016 with one goal in mind: To save customers money on unexpected auto repairs! Owning a car is one of the biggest investments you can make in life, which is why we want to help protect it with you. By becoming a DriveSmart member, you can be sure that you are covered from any financial burden received from car repair bills. Because repairs can be expensive, and they are always unexpected. Why trust us? We know that extended warranty companies don't have the best credibility. It's a stereotype that they are a "Scam" and "a waste of money" but we are working hard to set a new idea on just how helpful warranties can be. At DriveSmart, we are about our customers and their cars! Give us a call today and see how we can help you save money.


Contact info

3.9

Great

TrustScore 4 out of 5

615 reviews

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3.9

All reviews

(615)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

I Was extremely happy with the way that…

I Was extremely happy with the way that I was treated during the call. Paul and Damien were both very professional. They were friendly also. They answered all my questions without hesitation and helped me through the process. The process was very easy

July 26, 2024
Unprompted review
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Reply from DriveSmart Warranty

Thank you for your kind words. We appreciate your feedback!

Rated 5 out of 5 stars

They were very helpful

They were very helpful and very informative on any questions I had. All information was conveyed very effectively

July 26, 2024
Unprompted review
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Reply from DriveSmart Warranty

Thank you for your kind words. We appreciate your feedback!

Rated 5 out of 5 stars

The customer service representative…

The customer service representative Kevin was helpful and understood my concern with people texting 4 times from different numbers.

July 24, 2024
Unprompted review
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Reply from DriveSmart Warranty

Thank you for your kind words. We appreciate your feedback!

Rated 5 out of 5 stars

My experience with Dottie was very…

My experience with Dottie was very pleasant very and clear. She’s very helpful. I’ve had bad experiences with this company, but Dottie made it pleasant to do business and because of her I will Continue to do business. Great Employee

July 22, 2024
Unprompted review
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Reply from DriveSmart Warranty

Thank you for your kind words. We appreciate your feedback!

Rated 5 out of 5 stars

Damien was very helpful in solving my…

Damien was very helpful in solving my issue with trying to get my car repaired. He was very polite and knew just what I needed to do to get my car repaired.

July 18, 2024
Unprompted review
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Reply from DriveSmart Warranty

Thank you for your kind words. We appreciate your feedback!

Rated 5 out of 5 stars

GOD IS ALWAYS ON TIME

I usually don't answer unknown numbers but (THANK GOD 🙏 😊 ☺️ I DID) Because I was getting ready too look for auto warranty policy,but Thank God I answered the phone and I needed this coverage like the saying say about GOD. HE MAY NOT COME WHEN U WANT HIM TOO BIT HE'S ALWAYS ON TIME!!!!!!!!!

July 18, 2024
Unprompted review
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Reply from DriveSmart Warranty

Thank you for your kind words. We appreciate your feedback!

Rated 5 out of 5 stars

Helping people

This experience was very helpful and the gentlemen were very kind and patient.

July 18, 2024
Unprompted review
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Reply from DriveSmart Warranty

Thank you for your kind words. We appreciate your feedback!

Rated 1 out of 5 stars

Brian was amazing

Brian was amazing. Courteous, understanding of my needs and questions. Very patient, polite. He rocked.

July 17, 2024
Unprompted review
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Reply from DriveSmart Warranty

Thank you for your kind words. We appreciate your feedback!

Rated 5 out of 5 stars

Ashliee is a superstar.

Ashliee was absolutely amazing she explained everything to me in a very patient and kind manor. I was extremely pleased with having the opportunity to speak with her. Thank you Ashliee,
You are a superstar in my book.
I've truly never had such amazing experience.

July 16, 2024
Unprompted review
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Reply from DriveSmart Warranty

Thank you for your kind words. We appreciate your feedback!

Rated 1 out of 5 stars

Awful awful customer service, I don't do business when I feel forced by a company. I asked for cancelation and got a rundown on how bad the other companies are. And how low their stars are.

Again tried to cancel with drive smart instead I got a consultation about how bad carsheild and other companies aren't good. I really don't like doing business with companies that are forcing and giving me reasons as to why I need their policy ..it's by far the worst experience I've had in years ,exception of Ms Kayla) you can offer me the best deal in the world, but if your arguing me down on why I want to cancel, I can't imagine what it looks like to make a claim.. I do believe I make my own choices. This gentlemen Greg? Was just awful about his competitors, and then sarcastically wished me luck on my parts.. I'm so in disbelief!!!

July 15, 2024
Unprompted review
Rated 5 out of 5 stars

Kayla did a awesome job on getting me…

Kayla did a awesome job on getting me the best coverage and the coverage I thought I had wasn’t true you guys do awesome work thank you kayla

July 9, 2024
Unprompted review
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Reply from DriveSmart Warranty

Thank you for your kind words. We appreciate your feedback!

Rated 5 out of 5 stars

Excellent Phone Quality

The agents I spoke to handled all of my needs throughout phone call and walked me promptly through all the policy. I highly recommend service!

July 8, 2024
Unprompted review
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Reply from DriveSmart Warranty

Thank you for your kind words. We appreciate your feedback!

Rated 5 out of 5 stars

Was very nice and professional

Was very nice and professional. Got me the best rate without having to pay up front. Very willing to help with anything.

July 8, 2024
Unprompted review
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Reply from DriveSmart Warranty

Thank you for your kind words. We appreciate your feedback!

Rated 4 out of 5 stars

Good plan

Good plan. Paid the bills except my 100 deductible. Also the maintence keeps my car running good. So far so good

June 20, 2024
Unprompted review
DriveSmart Warranty logo

Reply from DriveSmart Warranty

Thank you for your kind words. We appreciate your feedback!

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