Dr. Murat POLAT Reviews 316

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and attentiveness, highlighting their exceptional communication and organizational skills. The service provided is frequently described as excellent, with many people appreciating the smooth and well-organized process from start to finish, including top-notch aftercare and efficient coordination. Consumers also commend the high quality of the results and the overall user experience, noting that they felt safe and well-cared for throughout their journey. However, some customers also noted issues with communication regarding surgical expectations and outcomes, with a few expressing dissatisfaction with their results. There were also instances where patients felt there was a lack of transparency before surgery regarding the feasibility of achieving desired looks or the amount of fat available for transfer.

What people talk about most

Staff

Users describe positive interactions with staff. Many reviewers highlight the staff's kindness,... See more

Service

People report positive experiences with service. Customers consistently praise the outstanding care,... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the attentive, supportive, and... See more

Quality

Customers had positive experiences with quality, particularly regarding surgical outcomes. Many reviewers... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently describe the entire process... See more

Based on these reviews

Rated 5 out of 5 stars

Wonderful experience from start to finish. Deena made sure that I received all the information I required and more. Her communication and organisational skills are first class! Dr Polat is a... See more

Company replied

Rated 5 out of 5 stars

I’ve had a super experience with Dr. Murat Polat and his team. I’m currently 3 weeks post op from a tummy tuck and liposuction and am thrilled with my results. I was extremely well looked afte... See more

Company replied

Rated 5 out of 5 stars

Dr morat and his team were amazing. My coordination deena couldn’t do enough for me and was always on the other end of the phone when I had any questions. She arranged everything and nothing was a pro... See more

Company replied

Rated 5 out of 5 stars

Dr Murat, Yagmur & Layda were all brilliant, they were extremely helpful and always answered questions in confidence. Everything was well organised and I felt I was in complete safe hands. Couldn’t as... See more


Company details

  1. Plastic Surgeon
  2. Doctor
  3. Plastic Surgery Clinic

Written by the company

Dr.Murat Polat is a plastic and reconstructive surgeon with over eighteen years of experience who has developed a reputation for achieving the most exquisite, natural, and beautiful results. Dr. Murat Polat who has performed 10000+ successful operations emphasizing cosmetic surgery, facial rejuvenation, and body contouring, has an extensive understanding of beauty and aesthetics. Through his meticulous and empathetic approach to his patients expectations and by enabling active involvement of the patients in the procedures, he constantly delivers the best possible results leading to highest satisfaction rates and happy patients. Dr. Murat Polat has gained a reputation for being a sympathetic and genial plastic surgeon with a powerful practice and a large percentage of his patients are international, flying in for consultation and surgery. His office is able to help you to make arrangements for accommodation, surgery and postoperative care. Dr. Polat specializes in various surgical practices such as body contouring, breast augmentation, breast reduction and breast lift, tummy tuck surgeries, liposuction, mommy makeovers, rhinoplasty, Brazilian butt lift and nonsurgical anti-aging procedures with safety as his number one priority and with an intention of providing his patients with a luxurious experience at relatively affordable prices.In addition to his extensive education, Dr. Polat is trained in and employs state-of-the-art instruments and latest technologies in his practice. He has a wealth of experience in dealing with complex surgeries and has a reputation for his minimally invasive approach enabling rapid recovery. He specializes in body contouring procedures and has gained extensive recognition in cosmetic surgery of the face, breast and body. Dr. Polat has the training and experience to gracefully enhance your natural beauty, bringing out your best attributes while skillfully eradicating aesthetic flaws


Contact info

4.8

Excellent

TrustScore 5 out of 5

316 reviews

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Rated 1 out of 5 stars

Don't use this doctor as my experience was not and I am now being told i have to have further surgery at my expense!

On September 13th, I traveled to Istanbul, Turkey, to undergo a Brazilian Butt Lift (BBL) procedure with Dr. Murat.

Dr. Murat and I met on the 13th September where he asked me to de-robe to examine me and my torso/buttock area to confirm what would be possible and for the best results for the BBL surgery. At this assessment/consultation Dr. Murat affirmed during my the in-person consultation, where I was explicitly advised that I was an ideal candidate for a J-plasma and standard 360 liposuction with BBL (fat transfer) procedure. I was assured that I would NOT need a tummy tuck, as my skin had good elasticity and I would not experience sagging or loose skin upon achieving my final results, anticipated at the six-month mark.

After returning from Istanbul to the UK, I noticed that my recovery was progressing slowly, yet I continued to provide regular updates to my patient manager with images and videos. Over time, I grew increasingly concerned about the texture of my skin, the presence of loose skin on the lower part of my stomach, and residual fat that remained despite my strict adherence to post-operative care.

I have undergone over 20 post-operative massages, and my therapist can attest to my commitment to the recommended aftercare. I wore my faja, 24 hour a day, for over 4 months, with a hard board and back board, which was purchased from a recommended provider, adjusted it as the post-operative swelling reduced, and wore it consistently day and night. As a gym instructor, I maintain a healthy lifestyle, exercising four times a week and following a balanced diet.

Dr. Murat assured me through two video consultations that any necessary corrections would be carried out free of charge, after the 6 months recovery had been completed. Since this time, the skin is still loose and shows signs that a tummy tuck was needed.

However, to address the issues that have arisen, due to mis-information at the consultation, Dr.Murat is now recommending a tummy tuck, which carries a personal expense of €1,600 for hospital fees. Additionally, I would need to cover accommodation costs in Turkey for seven nights (€105.00 per night approx.) and bear the expense of flights. Also, I would need to adhere to the aftercare program prescribed by the Dr. Murat after the operation. Given the emotional and physical toll of the initial procedure and cost, I have decided not to undergo further surgery, especially at my own expense.

I am extremely disappointed with this outcome. The initial procedure was both physically and emotionally taxing. I was misinformed at the consultation, and had I known a tummy tuck was necessary, I would have reconsidered proceeding with only the BBL and J-plasma and considered the tummy tuck there and then!

Considering the circumstances, I have requested a partial refund for my distress and bad results - I have been denied any type of refund and been told I have to come back to Turkey to undergo more painful surgery to rectify the issues.....So i am left over 5.5K (GBP) out of pocket with lose hanging skin and no resolution!

i would never go to this doctor again, you are supposed to trust in what an expert says and when they say you DO NOT need a tummy tuck, you definitely do not have one! So disappointed and upset by the response...

BE VERY CAREFUL!

September 13, 2024
Unprompted review
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Reply from Dr. Murat POLAT

Dear Sarah,

We are sorry to hear you were not fully satisfied with your experience. The happiness, trust, and well-being of our patients are our top priorities.

During your initial consultation, it was clearly communicated that you preferred not to have any visible scars. Based on your request, a treatment plan excluding a tummy tuck was discussed, and instead, J-Plasma skin tightening, 360 liposuction, and a BBL procedure were recommended. At the time of examination, your skin elasticity appeared suitable for this approach. However, it’s important to note that healing and final results in aesthetic procedures can vary significantly from person to person.

Following your recovery, you reported unexpected skin laxity in the abdominal area. To address your concerns, Dr. Murat POLAT kindly offered to perform a tummy tuck procedure free of charge, requesting only that you cover the flight, accommodation, and hospital expenses. This offer was made solely to help resolve your issue in the most supportive and patient-centered way possible.

We will continue to offer ethical, transparent, and patient-focused care.
We wish you all the best in your health and future.

Warm regards,
Dr. Murat POLAT

Rated 5 out of 5 stars

My experience in Turkey with Dr

My experience in Turkey with Dr. Murat Polat was nothing short of amazing. From the very first moment, his professionalism, charm, and incredibly positive energy made me feel completely at ease. He has a way of making you feel comfortable and safe, instantly earning your trust with his expertise and warm personality.

His team was just as wonderful—caring, attentive, and always ready to make me laugh. They took such great care of me, ensuring that I felt supported throughout the entire process. A special mention to Ahmed, his incredible assistant, who was by my side every step of the way. No matter what I needed, he was there for me, offering constant support and reassurance.

The surgery itself went smoothly, and I couldn’t be happier with the results. The entire process was seamless, and beyond the medical aspect, the experience was filled with good memories, laughter, and genuine connections. Some of the people I met have even become friends for life!

I highly recommend Dr. Murat Polat and his team to anyone looking for exceptional care and a truly positive experience. I will always go back, even if just to visit these incredible people who made my journey so special!

March 20, 2025
Unprompted review
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Reply from Dr. Murat POLAT

Dear Andora Mihaela Stanca,

Thank you so much for your incredibly kind and thoughtful words. Your message truly touched us. It means the world to know that you felt safe, supported, and surrounded by positive energy from the very beginning of your journey with us.

Dr. Murat Polat and the entire team—including Ahmed, who will be especially happy to read your words—are beyond grateful for your trust and appreciation. We are so glad to hear that not only was the medical experience smooth and successful, but also that it brought you joy, laughter, and lasting connections.

Knowing that this journey gave you both physical and emotional transformation is exactly why we do what we do. You’ll always have a special place here, and we can’t wait to welcome you back—whether for care or simply for a visit.

With all our gratitude and warmest wishes,
Dr. Murat POLAT

Rated 5 out of 5 stars

Breast lift and Implant

I'm English and live in Istanbul and have recently had breast lift and implant with Dr Murat Polat. I would not of gone anywhere else. From the very beginning of the process right up to now with constant aftercare and check ins everything has been amazing. I'm so happy with my results already 10 days post op and cannot wait to see the continued results. You will be very pleased with the entire team and especially the lovely Dr himself. Thankyou Thankyou Thankyou 💓

March 13, 2025
Unprompted review
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Reply from Dr. Murat POLAT

Dear Becky,

Thank you so much for your kind words and for taking the time to share your experience! 💖

We’re truly honored that you chose Dr. Murat Polat for your journey, and we’re absolutely thrilled to hear how happy you are with your results — even just 10 days post-op! Your trust means the world to us.

It’s always our goal to make our patients feel safe, supported, and cared for every step of the way, and your feedback motivates our entire team to keep doing just that. We’re just as excited as you are to see your continued transformation! ✨

Sending you lots of love from all of us — and remember, we’re always here for you whenever you need. 💕

Warm regards,
Dr. Murat POLAT & Team

Rated 5 out of 5 stars

I wish I’d found this team 3 years ago

I travelled to Istanbul to see dr Murat Polat via finding him online and really connecting with a lot of his patients results I really trusted his whole aesthetic because he was an individual surgeon and not a medical tourism company.his medical assistants stayed in constant contact before I travelled answered the endless questions I had I can’t say enough good things about Deena his medical consultant, she really did put me at ease. Once I got there I was met by transfer took directly to hospital for bloods etc the next morning had the rest of my tests met my surgeon twice before surgery , I have to say dr Murat Polat is completely safe as there was a medication I forgot to mention and that meant he couldn’t and wouldn’t perform one of the surgeries I wanted as it wasn’t safe , he is a total professional! After surgery the nurses and all the staff took such good care of me I didn’t have to ask for anything twice they were always there to help me with pain and support. Dr Polats team has a nurse that attends the hotel and she is just lovely and even on the last checkup all the staff were just so caring and warm. My transfer arrived on time every time I used them and my entire trip was seamless. Upon returning the aftercare team yagmur and Deena have all been in touch checking on me I’m feeling great absolutely no problems a little tender but no pain. When I look back at how worried I was going for surgery to turkey it seems surreal as I had such a brilliant experience with a brilliant team. Thank you team Polat ❤️

March 10, 2025
Unprompted review
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Reply from Dr. Murat POLAT

Dear Veonica,

Wow — thank you from the bottom of our hearts for such a thoughtful and heartfelt review! ❤️

It truly means so much to us that you trusted Dr. Murat Polat and our team with your journey, especially after coming all the way from abroad. We know how big of a decision this is, and hearing that you felt safe, supported, and cared for every step of the way makes us incredibly happy.

We’re especially grateful that you recognized the efforts of Deena, Yağmur, and our amazing nurses — they are truly the heart of what we do. Dr. Polat is deeply committed to patient safety and integrity, so we’re glad that came across clearly in your experience.

Your words are a reminder of why we do what we do — thank you for letting us be part of your journey. We’re so happy you’re feeling great, and we’re always just a message away if you need anything at all.

Sending love from all of Team Polat! 💫

Warm wishes,
Dr. Murat Polat & Team

Rated 5 out of 5 stars

I had breast uplift with replacement…

I had breast uplift with replacement implants, extended tummy tuck, arm lift and 360 Lipo. I am absolutely over the moon with me results and will 100% be going back for my thighs and eyes. The care I received was outstanding.
My husband was skeptical of us going over the turkey but he would want me to go back there for any future surgeries, the pre and post op care was the best I have ever received. Dr Murat Polat did exactly what I wanted. The nurses were so caring and my coordinator was in contact all the time. The hospital was being cleaned all the time and the hospital food was incredible 😂 The nurse Havva that comes to the hotel is a magician she is an outstanding nurse.

The post op care since iv been home has also been incredible. They are still very much guiding me through my recovery. I have had plastic surgery in the UK and I have to say that my care and treatment were so much better with Dr Murat Polat in Istanbul.

I can not recommend him highly enough he is truly amazing.

February 14, 2025
Unprompted review
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Reply from Dr. Murat POLAT

Dear Kimberley,

Thank you so much for your beautiful and incredibly kind words! 💖

We’re absolutely thrilled to hear how happy you are with your results — it means the world to us to know that you felt supported, safe, and truly cared for from start to finish. It’s always our goal to provide not just outstanding surgical results, but also a smooth and reassuring experience throughout the entire journey.

We’re so grateful you mentioned our amazing team — from our caring nurses to your dedicated coordinator and of course Nurse Havva (we agree, she is magical! ✨). Your trust, especially coming from abroad, means everything to us — and we’re also happy to hear your husband now feels the same way!

Thank you for choosing Dr. Murat Polat and for sharing your experience so openly. We’ll be right here for you when you’re ready for the next step in your transformation. Until then, we’re cheering you on through your recovery! 💪

With warmest wishes,
Dr. Murat POLAT & the entire team

Rated 5 out of 5 stars

Perfekt and safe BBL by Dr. Polat

Dr. Polat is the best and his team is amazing !

I had 360 Lipo with J-Plasma and BBL.
I was searching very long for a good surgeon for bbl.
My result is coming out perfekt, exactly as i want it. I’m very happy with it.

For me, safety was just as important as the result. With Dr. Polat, I had a good feeling right from the start. He works with the safest methods to eliminate any risk of complications. I felt completely well taken care of at all times. The hospital staff and his team are incredibly friendly and attentive to every concern. I feel completely comfortable and well looked after at all times.

The entire stay is perfectly organized. You don’t have to worry about anything yourself and always have a contact person available. My contact person was Ilyas—many thanks at this point for the excellent care.
Even after returning to my home country Germany, there is an excellent aftercare team that regularly checks on your recovery progress and immediately provides support if you have any questions.

I’m very thankful and love my new body.

I can highly recommend Dr. Polat.

February 13, 2025
Unprompted review
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Reply from Dr. Murat POLAT

Dear Biljana,

Thank you so much for your incredibly thoughtful and heartfelt review! 💫

We are beyond happy to hear how pleased you are with your results and your overall experience with Dr. Polat and our entire team. Your kind words truly mean the world to us — especially knowing how important safety and trust were to you throughout the process.

We’re so glad that you felt well looked after from the very beginning and that our amazing team, especially Ilyas, could support you every step of the way. Your comfort and confidence are always our top priorities — during your stay in Istanbul and long after you’ve returned home.

Thank you again for your trust, your recommendation, and for letting us be a part of your transformation. We’re honored to have had the opportunity to care for you — and we absolutely love hearing how happy you are in your new body! 💖

Wishing you continued joy and confidence!

Warm regards,
Dr. Murat POLAT & Team

Rated 5 out of 5 stars

I am so happy so far

I am so happy so far! I will be back for second surgery in september and I’m so excited! Best decision I made for myself to do this!

March 4, 2025
Unprompted review
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Reply from Dr. Murat POLAT

Dear Ellinor,

We’re so happy to hear that you’re feeling great — and even more excited to welcome you back in September! 💖

Thank you for trusting us with such an important decision. Knowing that you feel it was the best one for yourself truly means the world to us. We can’t wait to see you again and be part of your next step in this beautiful journey!

Sending you lots of love until then! ✨

Warmest wishes,
Dr. Murat POLAT & Team

Rated 5 out of 5 stars

Amazing lipo expérience with Dr. Murat Polat

I had a double chin and slight jawline liposuction with Dr. Murat Polat, and I absolutely love the results! It’s quite an extreme yet incredibly natural change for me. It’s noticeable, but in the best way possible for those who knows me. My friends have really noticed it, and most importantly, I can see the difference myself. I no longer feel self-conscious about my profile.

The entire experience was amazing. Ilyas, the coordinator, was incredibly kind, patient, and reassuring. He explained everything clearly, which made me feel comfortable throughout the process. I was with a friend who speaks Turkish, so I got even more details. The pre-op and post-op tests and consultations went smoothly, and the medical staff, especially the nurses, were so friendly and professional. Everything from the hotel to hospital transfers was perfectly organized, and the staff was very accommodating.

I’m beyond grateful to Dr. Murat Polat for his incredible expertise, and I’ve already recommended him to several friends. A huge thanks as well to Ilyas for his continuous support, even after I returned home. I truly appreciate everything!

July 10, 2024
Unprompted review
Rated 5 out of 5 stars

The best of the best 🤩❤️

Thank you so so so so sooo much to the most amazing, kindest most caring surgeon Dr polat and all his amazing team! I have wanted my surgeries for quite some years but I hadn't found any surgeon that stood out to me until I came accross dr polat. I was in contact with the team to begin with just checking in with things like the aftercare as it was out the country and that was my biggest concern.
I got soo much helpful information from layda who has been amazing throughout this whole process and has been in contact with me every step of the way she has given me soo much support ❤️
as has yagmur the whole team has just been amazing and nothing is too much.

I had a breast lift, implants and rhinoplasty. I am honestly soo happy with my results I'm into my second week of healing now. My rhinoplasty I would honestly not know I had this done I felt zero pain I have been so suprised it was only slightly uncomfortable when the cast was removed as my skin is dry and it was obviously swolen after the surgery but dr polat was super gentle and careful when removing it ❤️
For reference i am that patient when it comes to medication or rare side effects of things i honestly get them all! 🙈 Lol ...on the morning of my procedures dr polat came down and discussed everything with me made sure we were happy with everything told me what would be happening etc so i was super happy and confident and very excited! I honestly felt so safe and reassured by dr polat, his vision his honesty his skills were everytbing i went to him for and i just knew i had made the right decision from the beginning but felt even more confident after meeting with him! 🤩 Dr Polat answered any questions i had and gave me all my options it was like he read my mind because what he said about creating the most natural look everything within proportion to my frame it was all just spot on ❤️ with my breast uplift and implants the procedure really was fantastic the team when taking me into theatre were brilliant very caring and lovely very thorough and professional. The following morning Dr Polat came to see me first thing to see how I was doing he looked a little concerned and I explained my right breast felt a little more painful that morning and without hesitation he said I think we have a haematoma in the right breast let's get u back into surgery today we will clean it and makesure it's all ok. I was sooo grateful for him recognising this in me as soon as he did and rectifying the situation as soon as he possibly could and thats exactly what he did, his suspicions were right and he is truly amazing at what he does. This is exactly why I chose him because I knew based on my medical history of how my body works 🙈 if something was to not go to plan due to how my body responds to things then he is the right man for the job. I can not reccomend Dr Polat and his team more they have honestly been the best people I could have wished for to have been taking care of me before,after and during surgery. They all were always checking on me even Dr polat himself one night after he finished surgeris past midnight he came into check on me ❤️....I am so grateful for the amazing work all the team do they all play such an important part they all work very hard. If you choose to go with Dr Polat you will be over the moon. I know i am. Thank you soo much again to all the team for all your help, support and kindness you guys really are the best, Toni ❤️❤️❤️

February 26, 2025
Unprompted review
Rated 5 out of 5 stars

Cannot fault in anyway!

I started looking into various procedures with Dr Murat Polat about a year ago and was put in contact with one of Dr Polat's coordinators, Layda.
Firstly, I want to give Layda the biggest mention as right from the very start she was so helpful, so patient and genuinely caring... she answered all my questions in quick time and if ever she wasn't sure, she'd ask the doctor and get back to me in good time.
She has been totally amazing throughout, consistent communication and making sure I'd remembered everything I needed to know/do before surgery.
She put me totally at ease from the first message and supported me throughout, even after surgery... I am so grateful to her!
My second mention is to the lovely Yagmur who met me at my first visit to the hospital - she has been brilliant and was in contact before my hospital visit, making sure I knew all the arrangements and made sure while I was in the hospital I was kept informed at every step.
She was also in contact throughout my stay at the hotel (which is also brilliant!) after surgery and has been messaging me while I'm back home to make sure I'm doing okay.
I'm really glad to be able to tell both Layda and Yagmur every time they check in that I am doing really well and very happy with my results and overall experience! Every part of the process went so smoothly and I felt safe and in good hands the whole time.
Dr Polat is a lovely gentleman and also made me feel at ease as he made multiple visits to see me, he explained things to me and made sure the choices made were mine and he was honest in his professional view.
I trusted him entirely and I'm so pleased I did as although it's still very early days, I'm super happy with my results and cannot wait to see the healed results.
I had 3 procedures at once; upper eyelid reduction, rhinoplasty and breast implants to correct bottoming out of previous uplift with a different surgeon.
Having surgery is a big thing and feels more so in a different country, but I honestly cannot fault anyone from Dr Polat's team that I came into contact with! The care directly after surgery was brilliant, I was never in any real pain and the night staff were so attentive (I think my nurse was called Havva who was so caring, I wish I could have seen her before I left!) and also the gentleman who was working with her that night, just faultless!
If ever wanted anything else doing in the future, I wouldn't even consider going anywhere else other than to Dr Murat Polat so thank you again Dr! You and your team are the best!

February 24, 2025
Unprompted review
Rated 5 out of 5 stars

Dr. Murat Polat - Highly recommended !

To start with, my patient coordinator Deena was absolutely fantastic from the beginning and still is, after 5 weeks of my surgery.
Deena provided all the information and gave me feeling I am being taken care of properly, once I fly from UK to Istanbul.
Upon arrival, I met Deena and received warm welcome.
Next morning was time for my Mommy makeover surgery and I met with Dr. Murat and got a really good feeling of him as a person.
I had my husband with me and he also felt really good about Dr. Murat, so we both were happy to proceed with the surgery.
To prep for the surgery, nursing staff took good care of me and once in the theater, I got a bit nervous as Dr. Murat didn't appear to be there. The anesthetic Dr. was really friendly though and made me feel better.
After the operation was over, Dr. Murat had gone to my room, to give an update to my husband, which he found very professional and great gesture.
Once I was brought to the room after my surgery, nursing staff and Deena took really good care of me.
Now, 5 weeks after my operation, I can safely say, this was right decision as all my scars are healing really well. I'm so happy with the quality of Dr. Murat's "handiwork".
I can highly recommend Dr. Murat Polat to anyone.

January 30, 2025
Unprompted review
Rated 5 out of 5 stars

I recently visited Dr Murat and his…

I recently visited Dr Murat and his team and I can honestly say I had the most amazing experience!

I have always been quite skeptical about receiving surgery abroad as you hear so many horror story’s but from the moment I I messaged ilyas who was my coordinator throughout my time visiting he was amazing and still is now I have arrived home!

I have never been put to sleep before so it was my first time, and I suffer really bad with my anxiety, but the reassurance and the care I received was none I have received here in the UK, the nurses made sure I was comfortable kept on top of pain relief and I couldn’t thank everyone enough, after a nights stay in hospital we was then transferred to our hotel which was literally minutes away, which again put my mind at ease, the hotel was spotless, bed was so comfortable and all the staff was really helpful! I also had a nurse visit me everyday to check up on me and change dressings.

Dr Murat is so professional and his work is exceptional! I am so happy I chose him and am so happy with my results so far and only been back a couple of days!

Thank you again to Dr Murat, Ilyas and the rest of the team x

February 25, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service by all

I have just had my 21 year old, ruptured implants replaced by Dr Murat Polat and have had the best service and care from the whole team. From start to finish it has been great, hassle free and everything made very easy. I was fully informed of everything that was happening. Deena has been so helpful, answered all questions, made all taxi arrangements and hotel bookings even when our flight was cancelled and we had to fly the next day. I was always advised where to be and when, which made it very stress free. Dr Polat managed to squeeze my surgery in the next day, was warm and welcoming, listened to my requirements and delivered exactly as required. The care team were amazing and looked after me so well, always with a smile. I can’t fault a thing and would highly recommend to anyone.

February 28, 2025
Unprompted review
Rated 5 out of 5 stars

Breast implant removal, new implants and an uplift

On Wednesday 12th February I had my old breast implants removed by Dr Murat (they were awful, had them done at a clinic in Liverpool, England). I specifically asked Dr Murat for my new implants to be in proportion with my body and an uplift. My wish has come true and I’m soooo happy with what has been done. My scars are so thin and neat, and I’m up and about doing most normal things although I’m still in recovery. My old scars, from previous surgery are so much thicker. I wish I’d heard about Dr Murat earlier.

My journey from beginning to now has been absolutely amazing. Deena the coordinator is the most loveliest lady, she answered all my questions and concerns prior to surgery. Deena arranged my hotel stay, transport, met me before and after the operation many times. Even today, she is messaging asking how I am getting on and has made it clear, although I’m back in my home country, my journey with them hasn’t ended. She has gone completely above and beyond. I met many people during my stay and the amount of people that talk high of Deena and Dr Murat is outstanding.

Just to add… Dr Murats staff have had surgery from him. Now that tells me he is amazing, as they don’t trust anyone else.

We found special cheap deals with many other companies in Turkey. Don’t do it! I’ve heard many horror stories. If you’re doing any surgery choose wisely and go with the most highly recommended surgeons.

My journey isn’t finished as mentioned and I will be writing another short review, once I’ve fully healed.

Massive thank you to Deena, Dr Murat and all the nurses. I am one very happy lady! Now what to do next? 😂

February 12, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

I have just come back to the UK. I could not recommend Dr Polat and his team highly enough. I had a tummy tuck and 360 lipo, plus thighs and arms lipo and j plasma. Dr Polat is very sweet and caring, he kept checking on me multiple times a day after my surgeries and he ensured that I was well and fit enough before discharging me. The team at the hospital is very attentive and caring. You can see that they have a passion for helping people, and it made my hospital stay easier. A special thank you to Ilyas as he has assisted me and my friend throughout our journeys. We could not have done this without you. It is the first time I use a doctor’s team rather than a broker, and I can finally say that I felt we have been treated like patients rather than transactions. Anyone looking for surgeries, please look no further!

February 11, 2025
Unprompted review
Rated 5 out of 5 stars

I travelled from the UK to Istanbul to…

I travelled from the UK to Istanbul to have a breast uplift with implant replacement with Dr Murat Polat. My first point of contact was Deena my coordinator who has been absolutely amazing from the start. Deena is very understanding, attentive and made me feel so comfortable from the start always taking the time to answer any of my questions and giving me all the information I need. Having had breast surgery in the UK the care I received here was so much better. Here I had extensive pre op checks, an overnight stay and also a nurse visiting me in the hotel afterwards to change my dressings every other day. The nurses in the hospital are so kind and made sure I had everything I needed from pain management, taking me for a walk and bringing my partner food when i could not yet eat. I was discharged the next day and Deena ensured to check on me and gave me some suggestions of places to visit as it was valentines day. The hotel is 5 star and my partner made good use of the pool and gym while I was recovering. Dr Murat Polat is very kind and understanding he listened to what I was wanted to achieve. He's very talented as I know my surgery was not easy due to one of my implants flipping and causing the breasts to be very uneven. He also came to see me before I was discharged to ensure I was OK and fit for discharge. What i also liked about Dr Murat Polat is that he wont do unnecessary surgeries i did orginally go for lipo as well but upon my consulatation he advised I did not need this. Since returning back to the UK Deena has been checking on me and also the aftercare team has been checking my progress pictures to make sure I am healing well. I was nervous about getting surgery abroad but I can honestly say the whole team made me feel so comfortable. Thank you 😊

February 11, 2025
Unprompted review
Rated 3 out of 5 stars

Minimal results

I originally came for lipo360 but the doctor told me he couldn’t perform it because there was not enough fat on my body but i’ve seen patients with less fat receive liposuction in that area. The after care team is amazing though, however if you want very drastic results go to another doctor he is very subtle.

February 19, 2025
Unprompted review
Rated 5 out of 5 stars

Liposuction

I had liposuction on my back and tummy area I can only say how good job Dr Murat did and how well his team worked. Dr Murat was soo sweet and gentle we meet him before the surgery and he came to see me after surgery to make sure I am okey. We had Ahmad’s help with everything. He really made us feel safe and was always available when we needed help. He made sure we was okey before and after our surgery and checked on us when we left hospital. Nurses in the hospital was really sweet and took good care for us even if some of them couldn’t understand english they really made us feel save and did their best so we wouldn’t feel pain. Overall the whole organisation was good they had a luxury car waiting for us at the airport and we had taxi drivers to take us to the hospital and back to hotel. Choice of hotel was really good too.

February 7, 2025
Unprompted review
Rated 1 out of 5 stars

Poor service.

It’s with deep regret that I have to formally address serious concerns regarding my Lipo360 procedure performed in May 2024.

The results of the surgery have been unsatisfactory, and I am extremely unhappy with the overall outcome. I inquired about the necessity of going ATM during my stay at the hospital, as there may be a “transfer fee” and the doctor advised against it, stating that the transfer was fine because it take up some time. I strongly believe that this decision has contributed to the lack of satisfactory results, as my arms and back remain unchanged.

Additionally, I find it unacceptable that the doctor was not present in the room when I was put to sleep. I did not have any interaction with the doctor until the day before my departure, which raises serious concerns about the level of care provided during my procedure. Nor was he there at my time at the hospital when I had woken up.

I would like to discuss this matter further and explore potential options for resolution. Please let me know a suitable time for us to connect.

I tried to reach out using the company Clineca, however the response provided was not satisfactory. - “ Regarding your underarm area, when the doctor checked during the surgery, they saw that the appearance was due to excess skin, not fat, so no procedure was performed there because that area was not suitable for liposuction.”

I should’ve been informed this and refunded the money for arm lipo however nothing has been refunded all now.

Everything that couldn’t be done was blamed on saggy and extra skin when that is not the case. i had a baby 2 years ago so there is the overhanging fupa but not on my back.

I do not recommend clinca, nor do I recommend Dr. Polat for lipo 360 and arms. I thought I had done great research but there’s been a lot of misunderstanding with how I wanted my treatment. I had only spoken to dr minutes before my surgery and that was the first interaction I had.

May 23, 2024
Unprompted review
Dr. Murat POLAT logo

Reply from Dr. Murat POLAT

Dear A Y,

Thank you for your feedback. We take all reviews seriously and strive to provide the highest level of care and satisfaction to our patients.

We are sorry to hear that you are dissatisfied with the results of your procedure. However, after carefully reviewing our patient records, we couldn’t find any record of your visit on the date of your experience as provided to TrustPilot.

We are committed to addressing any genuine concerns and ensuring our patients receive the best care. If you believe there has been a mistake, please contact us directly at [info@drmuratpolat.com] so we can investigate this matter further and resolve any issues.

Your feedback is important to us, and we value transparency and trust in our practice.

Sincerely,
Dr. Murat POLAT Team

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